
Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I came here to get my car looked at since the service engine light had popped on. After explaining the reason for my visit to Aimee I was passed on to Chris because someone she knew had come in. I was to engine light had popped on. After explaining the reason for my visit to Aimee I was passed on to Chris because someone she knew had come in. I was told it would take one hour to look at. After sitting there for two hours I inquired. My car had been done for a while they just had not talked to me yet. I then had to wait another hour for them to do the oil change I asked for at the beginning. Once the car was complete they had charged me an extra 18 for the oil change and I would have been charged if I didnt review the bill carefully. When told reasons my check engine light was on the estimated me a price 50% higher than anywhere else. On a side note, while waiting I watched them interact with different customers. The only people they were nice to were the cops. More
I gave the rating I gave because for my second experience of getting an oil change; was only ok. I wasn't notified that the location of the service department moved; so I went to the place were I purchased of getting an oil change; was only ok. I wasn't notified that the location of the service department moved; so I went to the place were I purchased my car. Then the person at that location gave me the wrong address for the new location. Once I got to the right location; my oil change was done in the allowed time. One of the things I would like to be added is being able to get a car wash ticket;to be used at my convience. I'm expecting my next visit to be better. More
I had an excellent experience from the time that I walked in. Sales person (Rickie) met me in the parking lot, and was very thorough and was very knowledgeable. He made the process very smooth and I was ve in. Sales person (Rickie) met me in the parking lot, and was very thorough and was very knowledgeable. He made the process very smooth and I was very pleased with my purchase. More
I had an appointment one day and was told by aimee that I didn't. Then i brought it back the next saturday for service and my car is still making a noise. It isn't as loud as it was but it has the same ori didn't. Then i brought it back the next saturday for service and my car is still making a noise. It isn't as loud as it was but it has the same original sound and I have no time now to bring it back. At the time the warranty covered it but i'm sure my warranty won't cover the problem now so I will have to pay for whatever the problem is and it has to do with the exhaust still!!! This is not fair at all!!!! More
vinny was great in answering all our questions, explaining the features on the Rouge, and letting us test drive the car without a dealer representative. The price was fantastic! Thank you, Vinny! explaining the features on the Rouge, and letting us test drive the car without a dealer representative. The price was fantastic! Thank you, Vinny! More
I brought my vehicle in for an oil change, NYS inspection, and tire rotation. I did not have an appointment, but I was able to drop my vehicle off and pick it up later in the day. I received exc inspection, and tire rotation. I did not have an appointment, but I was able to drop my vehicle off and pick it up later in the day. I received excellent service and was able to take advantage of excellent promotional discounts. The only complaint that I had was that one of the coupons offered a fee car wash in small print and the vehicle did not get washed. More
From the moment we stepped onto the showroom floor, we were greeted by Mike Vitallo. He won us over with his genuine and charismatic personality. We told him we were interested in a 2013 Altima and he inv were greeted by Mike Vitallo. He won us over with his genuine and charismatic personality. We told him we were interested in a 2013 Altima and he invited us into his office to discuss colors and models. We were indecisive on a color and he suggested and offered to bring around a Java Metallic Altima. When he pulled the car up front, the color made a bold statement. Mike did a good job explaining the features and why the car was a good overall value for the money. We decided to go ahead and purchase the car. We came back the next day to finalize everything. Mike explained every step every bit of the way and made sure we were comfortable with what was happening. He also mentioned if we're not fond of reading owners manuals, there is a Nissan website that had animated videos of all the specs on the car. Thanks Mike for helping us start the New Year in Style! Cindy More
I thought the amount of time I received the car in was great, was very pleased overall. My dealer Joe N was not pushy at all and was great to work with. great, was very pleased overall. My dealer Joe N was not pushy at all and was great to work with. More
There was no pressure at all, salesman Greg Colbert was very helpfull in getting me the car I wanted at a great price. Originally went in for information and came out with a new car. The price was to good very helpfull in getting me the car I wanted at a great price. Originally went in for information and came out with a new car. The price was to good to pass up. More
Just leased a new Nissan Rogue from this dealer. I was very happy with my sales person Rickie Massie. He was very helpful in getting me the deal that I wanted. I will be a repeat customer for sure. very happy with my sales person Rickie Massie. He was very helpful in getting me the deal that I wanted. I will be a repeat customer for sure. More