Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,851 reviews
I had been looking for a certified pre -owned BMW on line for a while. I knew the model and color and the price range I was interested in. Although I wanted to find a local car and dealership with my line for a while. I knew the model and color and the price range I was interested in. Although I wanted to find a local car and dealership with my car in stock, the results and locations of the cars varied widely . One Saturday afternoon I saw 2 cars on line posted by Destination Nissan. I interacted with the on line chat representative Sue. She immediately called me and said that they would be happy to show me the cars that same afternoon. She introduced me to Chris Cossey, who himself, was an owner of several BMW's and was also a sport racing driver and enthusiast. I had many questions about the cars but also BMW's in general. Although Chris is a Nissan salesman he was genuinely interested in telling me about his experiences with BMW's and his thoughts about the particular cars they had. The car needed a battery service and check prior to offering it for sale from a local BMW dealer. He keep me informed about the car and asked the dealer about the the options package supplied on the car from the VIN. The car was prepped and in very good condition when I picked it up. The price was competitive and they did negotiate with me on right price. All in all a pleasant experience! More
I have actually never written a review before, but I was just so disturbed by the business practices of this dealer, I am writing one now. I went in to look at a used Nissan. I will say the sale gentl just so disturbed by the business practices of this dealer, I am writing one now. I went in to look at a used Nissan. I will say the sale gentleman was extremely nice - that was Greg and he was the one and only decent part of this dealer. My concerns are not with him, but with the business practices of the dealer. We took the car out, looked it over - fine. At no point during my visit did I get ANY financial information. I asked about the value of my trade in and was told that was up to the bank. Banks do not value the trade-in, the dealer does - but I let it go at that point, figuring they were working with the numbers. I was then asked for the down payment - I said I could not do it right then and left a small deposit instead. When I asked again about the financials I was told they would be reviewed with me when I picked the vehicle up. I said I would not commit to the vehicle without seeing the numbers first. At that point I was told they would call me, which they did not. I tried for 2 days to get in touch with someone and no one would return my calls. At no point did I feel I was getting a straight answer or the information I needed from this dealer. I took back my $100 deposit and will not be dealing business with this dealer - at any point. Their business practices felt very "sketchy" to me. If you are interested in a Nissan, I would recommend driving the extra miles up Central Ave. to Lia Nissan. It was an entirely different experience and within half and hour I had the info I needed. I would not recommend Destination Nissan. More
The coustmer service experience I had was excellent. I was helped every set of the way with my purchase. The employees at the dealership were kind and funny. Everyone made you feel comfortable and aware o was helped every set of the way with my purchase. The employees at the dealership were kind and funny. Everyone made you feel comfortable and aware of what was going on with the vehicle and your payments. My overall experience was very good and I was refer anyone to this dealership. More
I brought my wife's Rav4 in for a required oil change and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services before and found the level of professionalism and attention to service was remarkable. This is not your typical dealership service office. They took notable care of my service requests and advised me on other items that would benefit our vehicle in the future. I would recommend Destination Nissan to anyone looking to have a vehicle serviced or to purchase one! Thanks guys! More
Roops and Rocco were a pleasure to work with. They listened to what I wanted in a car and worked with me to get me into the price range that I had in mind. Had a great experience and would go back the listened to what I wanted in a car and worked with me to get me into the price range that I had in mind. Had a great experience and would go back there in the future to get another car More
Al was extremely patient and spent a great deal of time making us feel comfortable with our purchase. We ended up with a top of the line Altima and could not be happier. We would definitely recommend Al making us feel comfortable with our purchase. We ended up with a top of the line Altima and could not be happier. We would definitely recommend Al and Destination. More
Initially worked on-line with the internet associate then visited the dealer and discussed a purchase with Greg Colbert. During most of my visits to the dealer my 18 year old daughter accompanied me. Greg wa visited the dealer and discussed a purchase with Greg Colbert. During most of my visits to the dealer my 18 year old daughter accompanied me. Greg was extremely friendly and easy to deal with, although at first no deal was made since our pricing was apart. We visited two other dealers, one who promised they could secure us a 2012 left over, which never happened and another dealer that I purchased two vehicles from over the past two years. After visiting the other dealers we realized Greg was upfront, very honest with us and if we were to purchase a new Nissan Greg was the slaes associate we wanted to share our business with. After the purchase, and to my surprise Greg delivered the vehicle to us on his day off, not your typical vehicle sales associate that provides this type of service, would recommend Greg to anyone seeking the to purchase a vehicle. More
Destination Nissan provided a very plesant experience when I was looking for a new car. Our salesman, Roop Singh was extremely friendly and well versed in explaining all of the features in the Nissan Mu when I was looking for a new car. Our salesman, Roop Singh was extremely friendly and well versed in explaining all of the features in the Nissan Murano we purchased. At no time did we feel pressured to buy a new car & I would definitely refer someone to see Roop if interested in purchasing a new car. Roop, you're the best & we will be back to see you again! Mike Vitallo handled our sales transaction & he was extremely accommodating & a pleasure to deal with. Thanks Mike! Body Shop Manager, Tim Russo, handled getting our car detailed & ready for pickup. Tim was also extremely accommodating, very professional & a pleasure to deal with. He went out of his way to keep us abreast of the status of our car (getting it detailed, inspected, etc) which was very much appreciated. Thanks Tim, it was a pleasure dealing with you & I look forward to bringing my car in to your shop! More
My wife and could not be be more happier, The sales person we dealt with was Josh, he was there for us the whole way, there was no pressure at all. We told him what type of new car we wanted he gave us person we dealt with was Josh, he was there for us the whole way, there was no pressure at all. We told him what type of new car we wanted he gave us a few options, and we chose a 2010 Rav4, the great thing was we didn't have to leave our home to look at it, the dealership even brought it right to our Home and we live almost two hours away. We just got it on Monday and it was purchased on Saturday, we love this car, once again thank you for all your help and we hope to go back here again I. The future to by another car. More










