Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My purchase experience was punctuated by salesman Alan Diamond's knowledge and genuine consideration of complicated circumstances. With the help of Rocco and Mike, I drove off the lot in my new Rogue wit Diamond's knowledge and genuine consideration of complicated circumstances. With the help of Rocco and Mike, I drove off the lot in my new Rogue within a few hours. More
I went into this dealership after getting a bad deal from Garvey VW KIA a few months back which resulted in a bunch of negative equity. After car shopping for a few weeks and being treated very poorly from o Garvey VW KIA a few months back which resulted in a bunch of negative equity. After car shopping for a few weeks and being treated very poorly from other dealerships because of my situation I was fed up. I left a certain dealership after having the car that I needed to get out of my situation sold on me with a deposit on it, I was very angry. As I left the dealership I noticed that Nissan was right next door, I said to myself this is my last shot and then I'm giving up. I went into this dealership still very upset, angry and not trusting a word from any employee at any dealership at this point. To my surprise my mood changed within 45 minutes. I was treated with the up most respect and concern to my situation. Allen did an amazing job to not only give me the best deal he could to help with my situation but, he also mad it a very enjoyable experience! Rocco also worked with Allen and myself to give me the best deal possible and was willing to do whatever was needed to get me out of my situation and into a better car. I would highly recommend this dealership and Allen Diamond to everyone. We ended up leasing a vehicle, buying a vehicle and then buying a vehicle for my mother-in-law and now my step son is purchasing a vehicle from this dealership. The sales team and Finance at this dealership are amazing! We will be lifetime customers! More
Jim Desantis was very friendly from the first minute I met him. He met me at the door; explained the benefits of buying from Destination Nissan and was thorough in reviewing the vehicle on the test drive met him. He met me at the door; explained the benefits of buying from Destination Nissan and was thorough in reviewing the vehicle on the test drive. At the time of delivery, he went out of his way to make sure the vehicle was in perfect shape and helped me set up all the vehicle options (blue tooth and GPS). I would not hesitate to recommend him to friends and family. More
I had been looking for a certified pre -owned BMW on line for a while. I knew the model and color and the price range I was interested in. Although I wanted to find a local car and dealership with my line for a while. I knew the model and color and the price range I was interested in. Although I wanted to find a local car and dealership with my car in stock, the results and locations of the cars varied widely . One Saturday afternoon I saw 2 cars on line posted by Destination Nissan. I interacted with the on line chat representative Sue. She immediately called me and said that they would be happy to show me the cars that same afternoon. She introduced me to Chris Cossey, who himself, was an owner of several BMW's and was also a sport racing driver and enthusiast. I had many questions about the cars but also BMW's in general. Although Chris is a Nissan salesman he was genuinely interested in telling me about his experiences with BMW's and his thoughts about the particular cars they had. The car needed a battery service and check prior to offering it for sale from a local BMW dealer. He keep me informed about the car and asked the dealer about the the options package supplied on the car from the VIN. The car was prepped and in very good condition when I picked it up. The price was competitive and they did negotiate with me on right price. All in all a pleasant experience! More
I have actually never written a review before, but I was just so disturbed by the business practices of this dealer, I am writing one now. I went in to look at a used Nissan. I will say the sale gentl just so disturbed by the business practices of this dealer, I am writing one now. I went in to look at a used Nissan. I will say the sale gentleman was extremely nice - that was Greg and he was the one and only decent part of this dealer. My concerns are not with him, but with the business practices of the dealer. We took the car out, looked it over - fine. At no point during my visit did I get ANY financial information. I asked about the value of my trade in and was told that was up to the bank. Banks do not value the trade-in, the dealer does - but I let it go at that point, figuring they were working with the numbers. I was then asked for the down payment - I said I could not do it right then and left a small deposit instead. When I asked again about the financials I was told they would be reviewed with me when I picked the vehicle up. I said I would not commit to the vehicle without seeing the numbers first. At that point I was told they would call me, which they did not. I tried for 2 days to get in touch with someone and no one would return my calls. At no point did I feel I was getting a straight answer or the information I needed from this dealer. I took back my $100 deposit and will not be dealing business with this dealer - at any point. Their business practices felt very "sketchy" to me. If you are interested in a Nissan, I would recommend driving the extra miles up Central Ave. to Lia Nissan. It was an entirely different experience and within half and hour I had the info I needed. I would not recommend Destination Nissan. More
The coustmer service experience I had was excellent. I was helped every set of the way with my purchase. The employees at the dealership were kind and funny. Everyone made you feel comfortable and aware o was helped every set of the way with my purchase. The employees at the dealership were kind and funny. Everyone made you feel comfortable and aware of what was going on with the vehicle and your payments. My overall experience was very good and I was refer anyone to this dealership. More
I brought my wife's Rav4 in for a required oil change and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services before and found the level of professionalism and attention to service was remarkable. This is not your typical dealership service office. They took notable care of my service requests and advised me on other items that would benefit our vehicle in the future. I would recommend Destination Nissan to anyone looking to have a vehicle serviced or to purchase one! Thanks guys! More
Roops and Rocco were a pleasure to work with. They listened to what I wanted in a car and worked with me to get me into the price range that I had in mind. Had a great experience and would go back the listened to what I wanted in a car and worked with me to get me into the price range that I had in mind. Had a great experience and would go back there in the future to get another car More
Al was extremely patient and spent a great deal of time making us feel comfortable with our purchase. We ended up with a top of the line Altima and could not be happier. We would definitely recommend Al making us feel comfortable with our purchase. We ended up with a top of the line Altima and could not be happier. We would definitely recommend Al and Destination. More
Destination Nissan provided a very plesant experience when I was looking for a new car. Our salesman, Roop Singh was extremely friendly and well versed in explaining all of the features in the Nissan Mu when I was looking for a new car. Our salesman, Roop Singh was extremely friendly and well versed in explaining all of the features in the Nissan Murano we purchased. At no time did we feel pressured to buy a new car & I would definitely refer someone to see Roop if interested in purchasing a new car. Roop, you're the best & we will be back to see you again! Mike Vitallo handled our sales transaction & he was extremely accommodating & a pleasure to deal with. Thanks Mike! Body Shop Manager, Tim Russo, handled getting our car detailed & ready for pickup. Tim was also extremely accommodating, very professional & a pleasure to deal with. He went out of his way to keep us abreast of the status of our car (getting it detailed, inspected, etc) which was very much appreciated. Thanks Tim, it was a pleasure dealing with you & I look forward to bringing my car in to your shop! More