Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Mislead I was told the final price include cash back plus 0% financing. This was not the case when picking up the vehicle and finalizing the deal. Finance p I was told the final price include cash back plus 0% financing. This was not the case when picking up the vehicle and finalizing the deal. Finance paper were drawn up at a standard finance rate and I was offered a choice of one or the other. More
Excellent customer service! I have never been to Destination Nissan before. My previous dealer went out of business and my truck is still under warrenty - so I needed a reputabl I have never been to Destination Nissan before. My previous dealer went out of business and my truck is still under warrenty - so I needed a reputable dealer. I read the online reviews of Destination Nissan and decided to take the plunge. I am glad I did! Ed was very attentive to all of my concerns. He explained the entire process thoroughly and called me twice during the day to keep me informed of the repair progress. I would highly recommend this dealership! More
Excellence as Always On Thursday, April 17, I took my 2012 Nissan Rogue to Destination Nissan for the annual duty of having my snow tires removed and the regular tires mou On Thursday, April 17, I took my 2012 Nissan Rogue to Destination Nissan for the annual duty of having my snow tires removed and the regular tires mounted, balanced and placed back on the vehicle. I arrived on time and was greeted immediately by at the door and the paperwork was taken care of. I was directed to the lounge area to wait and after a reasonable length of time, I was notified my vehicle was ready. I was also told that a Complimentary Multi-Point Inspection had been completed and everything had passed and that they had also done a car wash at no additional expense. I took my invoice to the cashier and was greeted by the friendly woman working there. After paying what I consider an acceptable charge, I was on my way in a clean, inspected and comfortable vehicle. I believe in returning to where I am given good service and when I am given excellent service I definitely will return. More
Time is not a consideration This is the second time I have had to come in for service on my car, and the experience was once again....slow. The first time I had to get work done This is the second time I have had to come in for service on my car, and the experience was once again....slow. The first time I had to get work done they told me to drop my car off and they would work on it right away, when that was not the case. They had my car for a week because they had to order parts. Meanwhile, I had to rent a car for a whole week on their mistake of not letting me know they didn't have the parts in yet. A little bit of a heads up would have been helpful, because i wouldn't have dropped off my car so early and had to dish out the extra money for a rental. The most recent time I set up an appointment for a warranty recall repair and they told me that if I dropped it off early it would be done by afternoon the next day. Needless to say, I still don't have my car. When I called them on day 2 when it was supposed to be done they told me they wouldn't have enough time in the day for it to be done, and then today when I called they still wouldn't have it done until the end of the day. It's very clear time really isn't a factor in their work... More
Service I Went to Destination Nissan to have an oil change. The price was right, the quality of service was excellent, but had to wait a long time, even with I Went to Destination Nissan to have an oil change. The price was right, the quality of service was excellent, but had to wait a long time, even with an appointment. I would definitely go back in the future. More
Honesty, integrity and fair pricing I have been buying cars for over 40 years. Recently, I became in the market for a reliable, yet inexpensive car as my nephew's first car. Nothing ev I have been buying cars for over 40 years. Recently, I became in the market for a reliable, yet inexpensive car as my nephew's first car. Nothing evokes terror in me more than the thought of purchasing a used car, particularly for a young inexperienced driver. I am very grateful to Destination Nissan for making this a painless experience for me. They understood what the parameters were for my purchase and treated me fairly, with dignity and respect. I would highly recommend them. I also own a new Nissan which was purchased from them and have the same thoughts about that experience. Thank you Destination Nissan for helping me make purchasing an inexpensive used care for my nephew painless!! More
Always terrific Having always had my car taken care of by the same mechanic everyone else in my family used, I was initially unsure about taking my car into a big, sc Having always had my car taken care of by the same mechanic everyone else in my family used, I was initially unsure about taking my car into a big, scary dealership. Previously, I had had negative experiences (in one case, $300 of unnecessary work) any time I had taken my car to anywhere but "our guy", but Ed and his guys are terrific. They explain everything and I have complete peace of mind when I hand them my keys. They're absolutely terrific. They're "my guys" now! More
15000 Schedule Maintenance, NYS Inspection This is my third time that I had my car service at Destination Nissan. Ed Orlarinde does a great job for me every time. He take his time to answer all This is my third time that I had my car service at Destination Nissan. Ed Orlarinde does a great job for me every time. He take his time to answer all of my question. My car get serviced very fast. More
First time at the service center The woman in the service department that checked me in was extremely friendly. The service took a little longer than originally expected, but because The woman in the service department that checked me in was extremely friendly. The service took a little longer than originally expected, but because if her customer service skills I really didn't mind the extra wait. Customer service is increasingly harder to come by these days so I'm glad destination still offers it!! More
A friend referred me to Al at Destination Nissan, my family and I went in to receive more information about a 2014 Altima. Al was very friendly and he got things done at a fast speed. The staff are also family and I went in to receive more information about a 2014 Altima. Al was very friendly and he got things done at a fast speed. The staff are also helpful and very knowledgeable. I went in knowing exactly what I wanted and I left one hundred percent satisfied. I would highly recommend this dealership to anyone, the staff and atmosphere are great. More