Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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New car lease I was very satisfied with the lease deal that I decided upon. It definitely was far better than I was offered by another dealer which actually was clo I was very satisfied with the lease deal that I decided upon. It definitely was far better than I was offered by another dealer which actually was closer to my home. Everyone that I worked with was great and I never felt pressured. More
Another good experience I’m a repeat customer at Destination Nissan. Derek was very knowledgeable about the vehicles we were interested in and all of the features and updates I’m a repeat customer at Destination Nissan. Derek was very knowledgeable about the vehicles we were interested in and all of the features and updates since our last purchase. He wasn’t pushy and didn’t make us feel rushed into any decision. More
Oil change Came in because my steering was making noises when I turn the wheel. They stated the rotors need changing. The charge was ridiculous over a grand. Any Came in because my steering was making noises when I turn the wheel. They stated the rotors need changing. The charge was ridiculous over a grand. Anyway I did an oil change as well. The adjusted something I paid $60. Then when I left I noticed he entered my mileage wrong. Way over than whatbit was. I emailed no reply. I texted them a pic. I didn’t want an issue when the pathofinder gets returned in August. I never heard back. More
Excellent Eric was outstanding! Explained the service done during our appointment and informed us of when the next service is due. Great customer service! Great Eric was outstanding! Explained the service done during our appointment and informed us of when the next service is due. Great customer service! Great employee! More
First experience at Destination Nissan service center I came in for my vehicle's first oil change. The staff was very helpful and courteous. The wait was not too long and I liked that Eric, my service rep I came in for my vehicle's first oil change. The staff was very helpful and courteous. The wait was not too long and I liked that Eric, my service rep came and explained what was done during the service. I would recommend Destination Nissan for their quality customer service. More
Very Good Experience Joe King was one phenomenal. He was very easy to work with and answered all our questions. I’m glad I came back and gave the dealership another try. K Joe King was one phenomenal. He was very easy to work with and answered all our questions. I’m glad I came back and gave the dealership another try. Keep him around Destination!!! More
Excellent service My visit was effortless, Dustin greeted me immediately, asked what the reason for my visit. He signed me in, & told me where to wait. I mentioned I My visit was effortless, Dustin greeted me immediately, asked what the reason for my visit. He signed me in, & told me where to wait. I mentioned I had to be out in an hour, he said no problem. He let me know when the car was almost ready ( within the hour) & notified me when it was ready. Can’t think of anything that would have made the visit better. More
My New 2018 Platinum Murano Purchase Nnanna, the sales tep that sold me my 2018 Platinum Murano on 3-10-19. Both his service & the vehicle were great. I do love my vehicle but I had a few Nnanna, the sales tep that sold me my 2018 Platinum Murano on 3-10-19. Both his service & the vehicle were great. I do love my vehicle but I had a few issues: One thing was that 1 of my key fobs did not work and apparently needed to be reprogrammed. Another issue was that my 2018 vehicle was sold to me without mats. It also took Once I informed them that this was the case, they promised I'd have my mats with a few weeks, as they had to be ordered. I never received a follow up call & I had to call & text Terrence & several times to get some answers. On April 4th. I received a message from Terrence that my mats were in, but if have to make an appt to get the key fob programmed. It took almost a month for me to receive my mats and when I went to pick them up , I felt as though I was getting the run around. I had to wait an hour and a 1/2 for them to figure out what was going on as Nnanna, the sales rep apparently had the day off. Also, I provided them with the slip that CLEARLY stated, "They owed me mats".As well, I didnt appreciate having to wait 1 1/2 hours for a resolve. To date, I still have not received a call about my key fob, which apparently has to be reprogrammed. I also worked with Terrence, who assisted me with finally getting my custom plates on my car. This too, seemed to be a process as I drove with custom plates for a little over weeks (April 23rd) .I would've appreciated more timeliness with my mats, as Id already been told they were in on April 4th.. As well as a follow up call as to the status of what was going on, without my having to call repeatedly, would've been appreciated. Thank You for your time, Samone Baptiste More
Good Deal I needed to stay within a monthly budget and no money down so Destination Nissan was the place for me! You all listened to my needs and found the per I needed to stay within a monthly budget and no money down so Destination Nissan was the place for me! You all listened to my needs and found the perfect car for me. Thank you !! More
Great service advisor There were issues performing oil chg and took over 2 hours. Steve’s excellent customer service is why I will return. Your ServiceAdvisors are AllGre There were issues performing oil chg and took over 2 hours. Steve’s excellent customer service is why I will return. Your ServiceAdvisors are AllGreat! More