Destination Nissan

Good experience Enjoyed the visit to the service department. Nice people, great service and a comfortable place to sit and walt. Fast and clean, in and out! Enjoyed the visit to the service department. Nice people, great service and a comfortable place to sit and walt. Fast and clean, in and out! More

Great and quick servive Fast service. Kept me updated on status of my car. Friendly and professional staff. Written report on all the check points taken during this service. Fast service. Kept me updated on status of my car. Friendly and professional staff. Written report on all the check points taken during this service. More

buying a new vehicle Joe Pierna was my salesman and did an awesome job of showing me all the features that can had. He made me feel very comfortable during the whole proce Joe Pierna was my salesman and did an awesome job of showing me all the features that can had. He made me feel very comfortable during the whole process More

Service on 2 recall items. Recently purchased a used 2012 Versa from a private owner in WNY for our daughter attending college in Troy. Seller updated battery and brakes prior Recently purchased a used 2012 Versa from a private owner in WNY for our daughter attending college in Troy. Seller updated battery and brakes prior to sale. He told us the "Check Engine" light went on due to his mechanic changing the battery but that it would go off after driving the car for a short distance. After registering the car and driving it for a few days, however, the Check Engine light failed to go off. Investigating further, I learned this vehicle had 3 recall items on it which hadn't been taken care of by the original owner. By now our daughter had the car in Troy so we needed to locate a reputable Nissan dealer to help us with the recall items. That is what led me to choose this dealer. More

Quick and convenient It was easy to make the appointment. Customer service provided by Dustin was excellent. The repair was quick and I feel safe in my car again. It was easy to make the appointment. Customer service provided by Dustin was excellent. The repair was quick and I feel safe in my car again. More

awesome Jessica Bellon ,Chad Richardson and Marion in the office did an awesome job in helping me find my new car they went above and beyond to make my purc Jessica Bellon ,Chad Richardson and Marion in the office did an awesome job in helping me find my new car they went above and beyond to make my purchase perfect More

Rear brake pads and rotors Professional and courteous service. Waiting time was minimal and I was kept informed of work progress. A great team of employees at this facility. Professional and courteous service. Waiting time was minimal and I was kept informed of work progress. A great team of employees at this facility. Would gladly recommend this facility to others. More

Attentive, excellent service! Everyone listened to me, everyone was friendly and knowledgeable! Michael Petropoulos was great! He listened to what I needed and was open and honest. Everyone listened to me, everyone was friendly and knowledgeable! Michael Petropoulos was great! He listened to what I needed and was open and honest. I would give him 5 stars if he was on the list. More

Professional service Customer service was great. My sales person Derrick tried very hard to make everything go smooth and hassle free. He was courteous and did his best Customer service was great. My sales person Derrick tried very hard to make everything go smooth and hassle free. He was courteous and did his best to see I understood both the car and the financial information I needed for the lease. Ray the finance person also was very good at explaining all the terms of the lease and was very professional. More

Not Good, to much wasted time Paperwork took 2.5 hours. we were told 1 hour. customer came in after us and make a big stink, they move them ahead of us and demo the car. Not Cool. Paperwork took 2.5 hours. we were told 1 hour. customer came in after us and make a big stink, they move them ahead of us and demo the car. Not Cool. We were also told that because of the number of cars sold thats why the service was bad. Not Cool. Because of the time to sign we didnt have time to go throught the car. , We were told many thing like mat will be in, made special trip only to fine out mats weren't in. To much wasted time. Because of what occur, i have major concerns about future service. More