Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 5,722 reviews
Excellent customer service (Steve) Purchased my car in Jan 2018. I was driving it on the highway in December and knew something was wrong. I immediately brought it to Destination Nissan Purchased my car in Jan 2018. I was driving it on the highway in December and knew something was wrong. I immediately brought it to Destination Nissan. Steve was my contact and he was great. They took my in right away, called a couple hours later with a diagnosis, hooked me up with a rental. Once all the parts came in and it was fixed they called me and I came to pick it up. Steve kept in contact the whole time and was very helpful. Unfortunately only a week later something similar happened, and while I was frustrated to have to go back, Steve once again took care of us, quickly and painlessly he got me in another rental and assured me they get my car fixed right up. I've got my car back and had a great experience at Destination Nissan. More
Great experience!!!! Our 4th Rogue from this dealership and they never disappoint!!! Terrance and Ray were great to work with and made the process very comfortablle. Would Our 4th Rogue from this dealership and they never disappoint!!! Terrance and Ray were great to work with and made the process very comfortablle. Would recommend working with them both!!! More
Short and simple no worries Amazing customer service. Clean waiting area. Complimentary snacks. Friendly faces. Always knowing status of vehicle maintenance. Timely appointment. Amazing customer service. Clean waiting area. Complimentary snacks. Friendly faces. Always knowing status of vehicle maintenance. Timely appointment. Great staff. Comfy chairs. Wifi available. Wonderful! More
Excellent as always Quick, efficient, friendly, wonderful service. Great experience as always. Price was right and service was quick. I able to get a time that worked for Quick, efficient, friendly, wonderful service. Great experience as always. Price was right and service was quick. I able to get a time that worked for me, which was helpful. More
Fast, and efficient. Amazing service at destination nissan, the technicians are trustworthy and the advisors are reliable. The service is fast and efficient. Extremely fri Amazing service at destination nissan, the technicians are trustworthy and the advisors are reliable. The service is fast and efficient. Extremely friendly staff in general. I’ll definitely service here again! More
Very professional Just an oil chand and tire rotation plus checking on my heated and cooled seats while waiting. Service was very professional and courteous. Steve was Just an oil chand and tire rotation plus checking on my heated and cooled seats while waiting. Service was very professional and courteous. Steve was very helpful. More
Service Quick and professional service. Got in and out in a reasonable time. Friendly staff. Clean waiting area and refreshments always available during the w Quick and professional service. Got in and out in a reasonable time. Friendly staff. Clean waiting area and refreshments always available during the wait. Great service. More
Great service. I have always received great service here. I have owned 9 Nissan's and always used this shop for any service that was needed. Repairs done right the f I have always received great service here. I have owned 9 Nissan's and always used this shop for any service that was needed. Repairs done right the first time, which is why I go there. More
Good service experience Vehicle was serviced quickly. Eric was friendly and did a great job. He explained everything clearly and was able to answer all my questions. Thank yo Vehicle was serviced quickly. Eric was friendly and did a great job. He explained everything clearly and was able to answer all my questions. Thank you. More
Competent Mechanics The service people here have an annoying practice of begging the customer to give them all "10" ratings. I find that pathetic and instead give an hon The service people here have an annoying practice of begging the customer to give them all "10" ratings. I find that pathetic and instead give an honest appraisal. In the most recent visit, the service rep came across as not being very well informed. For example, he couldn't give me either a time or a cost estimate. His explanations as to why the part broke sounded rather lame. This service department will charge $125-150 just to troubleshoot your car's problems. Now I can see if you just say thanks and go to your local car shop why they could justify charging you. But if you then authorize them to do the repair, how do they justify charging you for identifying the problem? After all, they got your business. The older people out there may remember when the practice was "no charge for the troubleshooting if you get your car repaired here." More