Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 5,719 reviews
Excellent service, as always. Appreciated all the steps taken with regard to Covid 19 - fresh pens in a box to use, hand sanitizer available, chairs spaced out. taken with regard to Covid 19 - fresh pens in a box to use, hand sanitizer available, chairs spaced out. More
Positive experience Max was a pleasure to work with. He listened to my needs and was very helpful. I also appreciated the manager coming up and introducing himself to m Max was a pleasure to work with. He listened to my needs and was very helpful. I also appreciated the manager coming up and introducing himself to me. More
This is my second car I bought from here !! The comstomer service was out standing and I would encourage everyone to deal with you guys you are a great bunch of people !! Thank you so much for assisting me w service was out standing and I would encourage everyone to deal with you guys you are a great bunch of people !! Thank you so much for assisting me with my new car !! More
The service department was very professional & the work was done in a timely manner. The service person was very polite & listened to my explanation of my cars needs. was done in a timely manner. The service person was very polite & listened to my explanation of my cars needs. More
During this crazy time of covid the process was very fast and easy. Suzanne was great on online. She was able to do all the groundwork for the sale. She responded to all my text messages quickly. Nick found and easy. Suzanne was great on online. She was able to do all the groundwork for the sale. She responded to all my text messages quickly. Nick found a great payment and rate. In the middle of giving me the details he found better payment and rate. He was helpful on explaining the extended warranty and gave his honest opinion was what was best for me. The one minus was I had an appointment for 1130 but I did no start completing paperwork until 1215. That was a long wait with no customers at the location. Tim took over and was very nice and explained every document I was signing. Because of the social distancing was was not able to closely inspect the inside until I arrived home. I then noticed there was no owner's manual, the keyless gadget was on "low battery", and the trunk carpet had no fibers on a square foot of one corner. These were very minor details that do not take away from the good service. I am waiting for a call from the GM to see if Destination will rectify these minor issues. Overall a good experience. More
The service representative was efficient and helpful. He told me it would be about an hour but it was ready in 45 minutes. It was a pleasant experience. told me it would be about an hour but it was ready in 45 minutes. It was a pleasant experience. More
Awesome and very kind . I was welcomed very well. The staff was great and they did practice social distance. They were also on time . I did enjoy my short stay staff was great and they did practice social distance. They were also on time . I did enjoy my short stay More
What I expected with the diagnostic. Thought pricey fix for thermostat replacement however. Service guy was good and did good explanation.subsequent appointment made to get repair completed. for thermostat replacement however. Service guy was good and did good explanation.subsequent appointment made to get repair completed. More
The service department at destination Nissan has always been terrific. They do the work thoroughly and quickly. The reception area is immaculate. They explain everything that they plan on doing. been terrific. They do the work thoroughly and quickly. The reception area is immaculate. They explain everything that they plan on doing. More
Complete satisfaction Destination Nissan always seems to put the customer first. During this difficult time, Destination Nissan has taken every precaution to ensure the sa Destination Nissan always seems to put the customer first. During this difficult time, Destination Nissan has taken every precaution to ensure the safety and health of their clients. I observed them disinfecting my car as they were finishing up their work on my vehicle. I'm very appreciative of their work. I can't say enough about their communications to keep the customer informed of any problems and what needs to be done before they actually do the work. I have, for years, been impressed with Destination Nissan. I will continue to support them with my patronage. More