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Destination Nissan
Albany, NY
5,878 Reviews
The Outstanding staff at Destination Nissan is dedicated to satisfying the demands of each and every customer. We offer new and pre-owned inventories, financial assistance, expert auto technicians and OEM parts to Albany, NY and it's surrounding ares.
We are located at 770 Central Ave and can be reached by phone at 1.518.438.8461. Please contact us if you have any questions, want to schedule a service appointment, find out if we have a specific auto part, or for any other reason.
We hope to hear from you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,878 reviews
May 09, 2026
I was scheduled to pick up a car that my father had helped me purchase from Destination Nissan. My down payment was from the insurance after my previous car got totalled in an accident and I needed Gia helped me purchase from Destination Nissan. My down payment was from the insurance after my previous car got totalled in an accident and I needed Gianni to write me a loan for the remaining amount I could not cover. The day I picked up the car, I got a phone call from him saying he wanted to discuss a few things with me when I got there. That sounded a little suspicious given that I already knew the amount I needed a loan for. I went to the dealership with my girlfriend, who kindly drove me to the appointment and after we picked up the car we were taken to Gianni's office. He sat with us and went over some service plan options immediately. No service plans were ever part of the sale that was made and Gianni did not mention that I could refuse these service plans or at least take the business which was intended to be written and possibly add on service plans later. He even made it seem like I was locked into the service plan I chose. I came back to my dad and he was outraged that I was saddled with so many extra charges after he had already put the work into the deal. He had to come in the next day to get the service plans removed which, contractually, they could be. Gianni claimed to my dad that he had said I could refuse these add-ons. He never did. And he told my dad that he had presented my credit score as being higher than it actually was because he did not want me to feel embarrassed in front of my girlfriend. If you ever have to deal with Gianni to get a loan, I suggest you tell him up front no service plans! More
by 518metalhead
April 14, 2026
I just had another great service visit. Chad was accommodating and professional as usual and gave me a realistic waiting time for my recall. He is always straightforward with anything to do Chad was accommodating and professional as usual and gave me a realistic waiting time for my recall. He is always straightforward with anything to do with my car. He is my go to service person. Thanks!! More
by hroselan
April 08, 2026
It was a pleasure working with Andrew. NO wait time we were in and out.everyone was so pleasant NO wait time we were in and out.everyone was so pleasant More
by Sassyginny
April 08, 2026
Destination Nissan provides very thorough customer care. From the initial call to schedule a recall appointment to the text and phone updates and capping it off with one of the team members, Chad, who was l From the initial call to schedule a recall appointment to the text and phone updates and capping it off with one of the team members, Chad, who was leaving for the day but stopped his car to greet me and confirm that all was taken care of, I couldn’t imagine what more could be done to ensure I was a satisfied customer. Thanks to the complete team for truly embracing and displaying what great customer care looks like. More
by John Church
Employees Worked With
Other Employees :
Becky (I think was the person who made my appointment)
April 08, 2026
I just leased my third vehicle and never had a problem with receiving a paper bill monthly for my payments. I contacted the dealership twice as to why I have not received a bill and no one in financing go with receiving a paper bill monthly for my payments. I contacted the dealership twice as to why I have not received a bill and no one in financing got back to me. I drove up to the dealership to address this and was told I would receive a call the next day and get matter resolved. No one called so I contacted Nissan finance myself and was able to have them set me up on a paper bill. My concern now is will this affect my credit score since I have never had a problem paying my bill! Bottom line is that I received no assistance from the deaklership to resolve this matter and will take this in account whether I lease my next vehicle from this dealership. More
by wchenot
Employees Worked With
April 06, 2026
Jeff McCarthy was a pleasure to work with. He collaborated closely with our salesperson to secure the best possible deal within our budget. He also checked in with us multiple times, keeping u He collaborated closely with our salesperson to secure the best possible deal within our budget. He also checked in with us multiple times, keeping us informed and ensuring everything stayed on track throughout the process. Our salesperson, Coby Williams, was excellent as well. We never felt pressured or misled, he was upfront, honest, and easy to work with. Thanks to their efforts, we felt confident in our decision and ultimately purchased our vehicle. This was the best car buying experience we’ve had at Destination Nissan, and we will definitely be back. More
by Linda Knapp
March 27, 2026
It's an awesome dealership, I would recommend anyone to buy from this dealership. They serve you well! buy from this dealership. They serve you well! More
by sheltonmurray15
March 27, 2026
Every time I go in for service I'm treated like royalty 👑, Everyone there are respectful and considerate. I've dealing with Nissan for many years. I would recommend anyone to deal with Nissan if they need 👑, Everyone there are respectful and considerate. I've dealing with Nissan for many years. I would recommend anyone to deal with Nissan if they need a car! More
by sheltonmurray15
March 12, 2026
My car salesman Mohammad was extremely friendly and knowledgeable to any of my questions no pressure from him what so ever made my car shopping experience very easy I must say also that my financial ma knowledgeable to any of my questions no pressure from him what so ever made my car shopping experience very easy I must say also that my financial manger was very friendly and knowledgeable as well these two did a remarkable job in getting me into my vehicle top class people at Destination Nissan 👍👍 highly recommend this dealership P.S Love my Nissan More
by Mikejh66
Employees Worked With
Mohammad, Gianni Gragnano
