Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Nissan
Albany, NY
5,861 Reviews
The Outstanding staff at Destination Nissan is dedicated to satisfying the demands of each and every customer. We offer new and pre-owned inventories, financial assistance, expert auto technicians and OEM parts to Albany, NY and it's surrounding ares.
We are located at 770 Central Ave and can be reached by phone at 1.518.438.8461. Please contact us if you have any questions, want to schedule a service appointment, find out if we have a specific auto part, or for any other reason.
We hope to hear from you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,861 reviews
January 05, 2026
Unfortunately after being very satisfied with two pervious purchases from Destination I can not give the same positive feedback concerning our recent purchase. The pre owned vehicle that prompted my pervious purchases from Destination I can not give the same positive feedback concerning our recent purchase. The pre owned vehicle that prompted my wife and I made an appointment to see had been sold so it was suggested perhaps another would meet our criteria which we feel we made very clear by stating we would be replacing a 2017 Rouge SL and did not want to go backwards as far a features. Turns out the dealership had nothing on the lot to match, instead pushed a Rouge with the SV features. Finding that unsatisfactory it was suggested that perhaps a Murano which we were told it included more features as standard, like heated seats and heated steering wheel. After sitting in the dealership for four hours we agreed to purchase the Murano with understanding at least Homelink garage door opener would be installed. Other features would be missed. It wasn’t until after all of the paper work and we were driving it out of the lot we realized it did not have the heated steering wheel nor the power lift gate. The response was basically “oh well you should looked closer Before your purchase, and you could come back and trade it for another car off the lot” It’s been a month and no other vehicles have appeared in the online listing that match the SL trim line we had emphasized. On Friday the Homelink mirror was installed and after working all weekend in the cold trying to program it I learned today from my own research that the mirror was not a Homelink product but rather a Chamberlain product sold through Nissan. The programming was simple once my own research turned up the proper procedure! Needless to say Destination’s desire to make my wife and I happy has only gone in the opposite direction. As a note of interest and background. The Murano is our sixth Nissan, each pervious one driven over 200,000 trouble free miles. Unfortunately it will probably be the last since Nissan has abandoned the very reliable 2.5L 4 cylinder and 3.5l 6 cylinder engine for the to-date unreliable turbo changed engines. Both of my sons also drive reliable non turbo changed Nissans. More
by Jimb
Employees Worked With
December 17, 2025
I had an excellent experience purchasing my Nissan Rogue at Destination Nissan. Saumera was outstanding to work with. She listened, was never pushy, and took the time to help me find the perfect car. The en at Destination Nissan. Saumera was outstanding to work with. She listened, was never pushy, and took the time to help me find the perfect car. The entire process was straightforward, professional, and stress-free. I would recommend Destination Nissan to anyone in the market for a vehicle, and I highly recommend working with Saumera if you get the chance. More
by Ian M
Employees Worked With
Saumera
December 14, 2025
Recently I have been extremely pleased with D Nissan…. sales helped me decide to buy or lease, person in detailing was awesome, & service is also great. Chad was super terrific when I dropped off my car (a sales helped me decide to buy or lease, person in detailing was awesome, & service is also great. Chad was super terrific when I dropped off my car (around closing)…really patient & looked up the savings I was eligible for. Thumbs up review & many thanks!!! More
by Xkahn15
December 13, 2025
Top notch service every xxxx time! ASK FOR Chad Nick or Mike! Speedy service and an all around great experience. ASK FOR Chad Nick or Mike! Speedy service and an all around great experience. More
by Yacobywilliams
Employees Worked With
Other Employees :
Michael Petropoulos, Tyre Cameron
December 01, 2025
Billy Beach is the best salesman I’ve ever dealt with , he could sell you the Brooklyn Bridge ! he could sell you the Brooklyn Bridge ! More
by Reginaburby
December 01, 2025
Another flawless service visit at Destination! Chad checked me in quickly and had everything done within 45 minutes. He is a tremendous asset to the company and has great customer service and know Chad checked me in quickly and had everything done within 45 minutes. He is a tremendous asset to the company and has great customer service and knowledge. He is my go to guy for excellent service and I would recommend him to anyone. Thanks Chad!! More
by hroselan
November 21, 2025
Rating: ★☆☆☆☆ I leased a brand-new Nissan from this dealership on July 1st, and within two months the car started making abnormal noises. I brought the vehicle in for repairs three separate times, and dealership on July 1st, and within two months the car started making abnormal noises. I brought the vehicle in for repairs three separate times, and each time I was told the noise was “not a big problem.” The issue was never fixed. The car is new and still under lease, yet it already has repeating problems that make me feel unsafe while driving. Because of my limited English, I brought a friend to help translation. During one visit, a salesperson spoke to us in a very rude and aggressive way and even said “Get out of here” to my friend. This was extremely unprofessional and completely unacceptable. My friend was so upset she cried. No customer should be treated like this. The technicians and managers kept insisting the noise was harmless and that I just needed to wait for a part that could take up to two months. After weeks of stress and no solution, only when a different manager test-drove the car did someone finally take the issue seriously and provide me with a temporary replacement vehicle. This entire experience has been frustrating, disrespectful, and exhausting. A new car should not have repeated issues, and customers should never be treated with rudeness or dismissed when they ask for help. I do not recommend this dealership. More
by zhangkelly09
Employees Worked With
Michael Petropoulos, Kevin Hoagland
November 21, 2025
I am writing this review to report one of the most shocking and unprofessional experiences I have ever had at a dealership. My friend leased a vehicle from this location on July 1, 2025, and only two shocking and unprofessional experiences I have ever had at a dealership. My friend leased a vehicle from this location on July 1, 2025, and only two months later, the car started making abnormal and concerning noises while driving.She returned to the dealership three separate times, and each time, the service department failed to fix the problem. After the third attempt, they told us a replacement part was needed—but that the part would take over one month to arrive.During this entire period, my friend had no choice but to continue driving a vehicle that made loud, unpredictable noises, causing her stress, fear, and serious concerns about driving safety. No customer should be forced to drive a potentially unsafe vehicle for months while “waiting for a part.” Today, we asked this Salesperson if we could leave the defective car at the dealership while waiting for the part, and temporarily use another vehicle so my friend could commute safely. Instead of offering help or even basic respect, he suddenly became aggressive and told us to “get out of here.” This was shocking, humiliating, and completely unacceptable. No customer deserves to be spoken to like this—especially after months of dealing with an unresolved mechanical issue. After hearing the phrase "get out of here", I burst into tears several minutes later. My heart was filled with immense pressure and pain! It took another manager stepping in to finally help us and arrange a replacement vehicle for the time being. The contrast between the helpful manager and this Salesperson hostile, dismissive attitude was unbelievable. Nissan should not tolerate this kind of disrespectful and abusive behavior from any employee, especially someone who works directly with customers. I truly hope the dealership’s management will take this complaint seriously. Customers deserve honest communication, professional service, and basic human respect—none of which we received from this salesperson! More
by haileyli
November 07, 2025
Dave Ramon was great to work with and would recommend him to anyone. This a pleasant buying experience. to anyone. This a pleasant buying experience. More
by Rexnfx007
Employees Worked With
