Back

Destination Kia - Service Center

Albany, NY

4.5
2,713 Reviews

2,713 Reviews of Destination Kia - Service Center

Sort by
August 03, 2024

Marshall was very helpful in explaining my service issues with my car. He's very professional and answered any questions that I had. More

by J25Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Service agent was very helpful, he explained all aspects of my service very well and the work was completed ahead of the projected time. More

by NSDONALDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
July 21, 2024

As always- my car is serviced every three months- I my 2016 KIA Sportage- receives a thorough evaluation of needs. Marshall Blakes is always respectful of my concerns and updates me regularly while I am More

by santoreann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

All employees were friendly professional and very helpful. This was the easiest dealership visit I ever had, I’m very pleased More

by maga1r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Almindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Donato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dona't Poirier Jr.
June 10, 2024

Fast and easy! Great communication and service. Easy to book on line. Loyal for several years More

by 133am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

In for recall. Not in stock. We waited 2 1/2 hours before they told us it wasn’t in stock. So unacceptable. More

by grannysparky
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Burnell
May 13, 2024

I was very disappointed at the lack of Kia parts available to fix my warranteed wheel sensor issue as it took over 2 weeks to get the parts. After a little over a week they offered me a loaner car w More

by ktiernan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
May 10, 2024

Fantastic service team. Advisor kept me updated throughout The process with status updates. Everything was 100% More

by Dmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Almindo , Dona't Poirier Jr.
April 27, 2024

Always busy, the staff are polite and do a good job! Nice modern dealership. Good communication. More

by Scottkoss7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dona't Poirier Jr.
April 16, 2024

The service department is great, they go above and beyond to ensure customer satisfaction every time! More

by cmyszelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts department could use some work. They sent my tires back without telling me they were ever delivered in the first place. Tracking information would have been helpful. They also don’t answer the phone nor do they return calls.