Destination Kia - Service Center

I brought my car in for service and was told it would be a lot of money to fix, I cried, and then told them to go ahead. Within 15 minutes a salesman was on the phone trying to help me to get out from unde a lot of money to fix, I cried, and then told them to go ahead. Within 15 minutes a salesman was on the phone trying to help me to get out from under the service issues and put me into a new car. Alfie was wonderful he went way above the call of duty to make sure that I got a car I could afford and a car that I liked. All the people I dealt with at Advantage were friendly and extremely helpful. My salesman came to pick me up to take me to pick up my new car. He has come to my office for paperwork that needed to be signed and other little details that had to be taken care of. I would recommend them to anyone, they were wonderful. And I LOVE my new car. I have driven Suzuki's for 10 years and will continue to drive them!!! More

I have been going to Advantage Suzuki for the service on my vehicle since I purchased it. The service team is always organized, friendly, and willing to help. They do their best to work within your schedu my vehicle since I purchased it. The service team is always organized, friendly, and willing to help. They do their best to work within your schedule and meet your needs. More

The Advantage Suzuki crew were extremely helpful when I had to get my head gasket replaced on the used Forenza I'd bought from them a few months ago. They were quick, efficient, and didn't overcharge me at had to get my head gasket replaced on the used Forenza I'd bought from them a few months ago. They were quick, efficient, and didn't overcharge me at all. In fact, they got it done sooner than originally quoted and for cheaper than the original quote. I can't thank them enough for the job they did and for helping me out when I needed it the most! More

They give me the best and quality service which I can't find it at any other dealership.They are the best of the best.Keep it up.Team KOOKY!!! find it at any other dealership.They are the best of the best.Keep it up.Team KOOKY!!! More

Came in for first oil change on New Equator and a problem with the horn. Horn doesn't honk when lock button FOB is activated. Use to, but doesn't now. After more than an hour waiting, was told that Servic with the horn. Horn doesn't honk when lock button FOB is activated. Use to, but doesn't now. After more than an hour waiting, was told that Service hadn't seen the Horn problem before and had sent a message to Tech Support at Manufacturer. I would have to come back after they receive a response necessitating a second trip. It would have been better if I had been made aware of that problem earlier in my waiting. Themn I would have known why it was taking so long. I can go to a Lube place and get an oil change in 10 minutes. Also, I was suppost to get my truck washed but because it was raining it wasn't washed. It would be better customer service If I had received a coupon for a future car wash. More

The location makes it easy for me to drop off my car and they offer a shuttle service so I can get to work. When I pick up my car it's as clean as it was when I dropped it off. The service is friendl they offer a shuttle service so I can get to work. When I pick up my car it's as clean as it was when I dropped it off. The service is friendly and professional. More

The two women in the service office were outstanding. They really know the business and the cars they work on. The man who worked on my car took me under the car (as I requested) to point out trouble are They really know the business and the cars they work on. The man who worked on my car took me under the car (as I requested) to point out trouble areas that I should keep an eye on. He owns the same vehicle as mine and knew the car inside and out. My wait was a little long, but turned out to be worth it to get the meticulous service and friendly, efficient office process completed. More

This is my 3rd suzuki vehical that i have purchased Advantage Suzuki, Albany. I came in for my usual oil change. The service here has always been very good. I was looking at the new vehicles on the fl Advantage Suzuki, Albany. I came in for my usual oil change. The service here has always been very good. I was looking at the new vehicles on the floor when Chris Pivacek approached me. I have to say that he is an excellent sales person that I have ever dealt with because he listened to me and let me explain my financial situation and he knew where I stood. I trusted him from the start and i felt and that he was going to comply with what I was looking for and not sell me something that I could not afford. Chris did everything possible to go above and beyond to satisfy me. What he promised he came through and I truly appreciate everything he did. Everyone at Advantage Suzuki,Albany is very friendly and goes out of there way to make you happy. I only wished manager Joe Barakat was on that day because every time I came in for my oil change he always greeted me with a smile and asked how things were going and if i was satisfied. Patricia Claro More

I had made an appointment for my first oil change, they were very convenient in the timing, even gave me a Saturday. When I arrived I was waited on immediately, and directed to the lounge, where I was told were very convenient in the timing, even gave me a Saturday. When I arrived I was waited on immediately, and directed to the lounge, where I was told I would have a 30-45 minute wait. My car was ready in about 30 minutes. The work was explained to me & I left with a serviced and completely washed vehicle. More