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Destination Kia - Service Center

Albany, NY

4.6
2,711 Reviews

2,711 Reviews of Destination Kia - Service Center

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January 25, 2012

I was impressed overall with the latest service I had. The service department saved me money by contacting myself on unrelated issues for the vehicle and Kala also provided me with additional savings on t More

by calaimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kala, Justin
January 25, 2012

The overall work that I had done appears to be fine. The only issue I have is that they did not wash my car after the work was done. Every other dealership I have had work done they have washed my car. I f More

by dkkreis7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Countryman
January 22, 2012

Went in for service on my 2010 Equator. Both issues I had were fixed while I waited in the showroom. They offer free internet which allowed me to continue to conduct business communications while I waited. T More

by majkeyrouze
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
????
Jan 22, 2012 -

Destination Kia responded

We feel the same way and we're glad we were able to keep you connected. See you soon! Thanks!

January 17, 2012

I went to the dealership with a phillips screw in one of my tires, I had been to a tire dealer who said it could not be plugged because of the placement near the sidewall. They did not have a replacement t More

by framedon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Countryman
January 17, 2012

Brought my vehicle in for the 7,500 mile service, plus I had problems with my navigation system. Service was quick and professional. The only disappointment was that I thought that I was to receive a car wa More

by bigjoe119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
January 12, 2012

Was IN and OUT real fast. I was advised to rotate my tires. I told them that my son-in-law is a race car builder and driver. I'm going to his house this weekend in Malta, NY and he is going to rotate More

by berdarjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor #0779 and Technician #5317
January 12, 2012

brought my 2009 equator in with a rattling noise sort of like a heat shield or the catalitic converter. The service mechanic immediately wrote up the work order and took my truck in for inspection. within 1 More

by mgaleo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service mechanic on duty didn't catch his name
December 29, 2011

I brought my car in for service and was told it would be a lot of money to fix, I cried, and then told them to go ahead. Within 15 minutes a salesman was on the phone trying to help me to get out from unde More

by ayoung63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfie G
December 06, 2011

I brought my car in for a noise in the front wheel. The tech couldn't find the noise. I still hear it occasionally. I also got an oil change. I normally pay ~$20 with a coupon. This time it was $43. I More

by walt80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 07, 2011 -

Destination Kia responded

Hi Walt, Thank you for taking the time to share your experience with us. Be sure to check out the specials on our website before your next visit. We've just added new ones that I think you'll appreciate! http://www.kookyforsuzuki.com/specials/service.htm Rob Gaige Internet Sales Manager

December 03, 2011

I have been going to Advantage Suzuki for the service on my vehicle since I purchased it. The service team is always organized, friendly, and willing to help. They do their best to work within your schedu More

by kvining
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown