2,714 Reviews of Destination Kia - Service Center
Advantage Suzuki employees were friendly and very efficient. They offer a pleasant waiting area and are very prompt. This was only a basic maintenance visit, but couldn't have been handled any bet efficient. They offer a pleasant waiting area and are very prompt. This was only a basic maintenance visit, but couldn't have been handled any better. More
Samantha the service advisor as absolutely fantastic. I have been to other dealer ships in the capital area and never have I had an advisor meet me outside the door and assist me in what I needed done. I have been to other dealer ships in the capital area and never have I had an advisor meet me outside the door and assist me in what I needed done. I have always had to go to them. I will be definitely be back which is good for me as I only like to deal with a dealer ship who sells the make vehicle I am driving. More
Stephen went above and beyond, put on my new wiper blade and new carpet clip. Service dept was a great guy as well, found just what I needed really quickly. My family has purchased 4 cars here, 2 new, 2 use and new carpet clip. Service dept was a great guy as well, found just what I needed really quickly. My family has purchased 4 cars here, 2 new, 2 used, and we will be back when it's time to upgrade. More
I was impressed overall with the latest service I had. The service department saved me money by contacting myself on unrelated issues for the vehicle and Kala also provided me with additional savings on t The service department saved me money by contacting myself on unrelated issues for the vehicle and Kala also provided me with additional savings on the service. I have never had this type of service with other dealerships. The little things always count. Thankyou!! Maybe in the future, I may purchase another suzuki. More
The overall work that I had done appears to be fine. The only issue I have is that they did not wash my car after the work was done. Every other dealership I have had work done they have washed my car. I f only issue I have is that they did not wash my car after the work was done. Every other dealership I have had work done they have washed my car. I figured after spending over $500 on repairs that was the least they could do. More
Went in for service on my 2010 Equator. Both issues I had were fixed while I waited in the showroom. They offer free internet which allowed me to continue to conduct business communications while I waited. T were fixed while I waited in the showroom. They offer free internet which allowed me to continue to conduct business communications while I waited. This is a very important feature today for businesses to provide for their customers!!! Kudos......... More
I went to the dealership with a phillips screw in one of my tires, I had been to a tire dealer who said it could not be plugged because of the placement near the sidewall. They did not have a replacement t my tires, I had been to a tire dealer who said it could not be plugged because of the placement near the sidewall. They did not have a replacement tire so I went into Advantage without an appointment and was greated with a smile. They took the car with the spare on and I went for breakfast. When I returned they (I actually interacted with three employees) called me in from the parking lot to tell me they had a used tire they could offer at much reduced price - who would have thought a dealership helping keep costs down for a customer?!!!! I agreed and within 25 minutes my car was returned with the replacement tire, the spare and jack put away properly and a bill of only $108.00 that could have easily been more than $50 more. I have been impressed with this dealership since the first time I walked in, I have been treated fairly, openly, honestly and always with a smile. I am glad that I have made the investment I have with Advantage Suzuki and I constantly tell friends and relatives about them...I hope some of them wander in as I did a year and a half ago and find a vehicle they like. They will be rewarded as I have been I am sure. Thanks for the service! More
Brought my vehicle in for the 7,500 mile service, plus I had problems with my navigation system. Service was quick and professional. The only disappointment was that I thought that I was to receive a car wa had problems with my navigation system. Service was quick and professional. The only disappointment was that I thought that I was to receive a car wash, which I did not. No big deal though. THey were not able to get my gps to work so they ordered me a replacement. Very happy with the service that I received. More
Was IN and OUT real fast. I was advised to rotate my tires. I told them that my son-in-law is a race car builder and driver. I'm going to his house this weekend in Malta, NY and he is going to rotate tires. I told them that my son-in-law is a race car builder and driver. I'm going to his house this weekend in Malta, NY and he is going to rotate them in his shop. More
brought my 2009 equator in with a rattling noise sort of like a heat shield or the catalitic converter. The service mechanic immediately wrote up the work order and took my truck in for inspection. within 1 like a heat shield or the catalitic converter. The service mechanic immediately wrote up the work order and took my truck in for inspection. within 1 hour my truck was fixed, washed and ready to drive away. An exhaust clamp came loose. Thinking the worst going in it was a very satififying expereince. More