Destination Kia - Service Center

June 16, 2012 I went in for oil change tire June 16, 2012 I went in for oil change tire rotation..... As usual was greeted with professional and courteous staff. I waited for car, and le June 16, 2012 I went in for oil change tire rotation..... As usual was greeted with professional and courteous staff. I waited for car, and left with no additional fees or surprises. I would continue to highly recommend this dealer... More

plenty of available options scheduling appointment time. quick check in and accurate completion time allowed me to get some shopping done across the street at shoprite while service was being done. frendly quick check in and accurate completion time allowed me to get some shopping done across the street at shoprite while service was being done. frendly service from patrick and samantha. More

service was fast and justin was nice the coffee was hot but the sofa in waitingroom was way to soft but my overall experience was very good but the sofa in waitingroom was way to soft but my overall experience was very good More

I felt that they were disorganized. I made my appointment at the beggininng of the week and had to make arrangements to get my car there. My car is only three months old and I was having an issu appointment at the beggininng of the week and had to make arrangements to get my car there. My car is only three months old and I was having an issue with the equipment installed in my car. It was installed through suzuki through an outside vendor. Come to find out the vendor was never contacted to have them there for my appointment and they were the ones that needed to look at it. My car went down twice and never looked at. I decided to contact the outside subcontractor myself because dealing with them was awful. Not to mention that a month ago when my car went in for body work it came out with scratches that were not on it when it went in. Which the body shop did make that right so I can not fault them on that other than the fact that the dealership is a drive for me and it is inconvient to have to drive down there more than once for the same issue. More

Service was completed quickly efficiently and well done. I was very pleased with Samantha, as she listened carefully and addressed my concerns. She called me with progress reports. I was very pleased with Samantha, as she listened carefully and addressed my concerns. She called me with progress reports. More

Service was fast and easy, no waiting to get in or out, she called me on any issue, price was OK for a basic servicing (<$100), they got me a ride to work right away, and service Tech who took me downtown she called me on any issue, price was OK for a basic servicing (<$100), they got me a ride to work right away, and service Tech who took me downtown was friendly and agreeable. So overally, really good. More

All i have to say is this the 2nd time i have used your service dept. and both times I have left very very unhappy. You sent me coupons for $21.99 oil change and $1 state inspection. I made the appt. showe service dept. and both times I have left very very unhappy. You sent me coupons for $21.99 oil change and $1 state inspection. I made the appt. showed up on time gave the coupons and was told i am only able to use a total of 1 coupon per visit. All you are doing is wasting my gas. The coupons do say only one per visit but like every other coupon, that is one coupon per product you are buying. Now i have to waste gas again and drive back up another day to get my inspection done. Then on top of that you wanted to charge $63.00 to change a cab air filter. Come on this is insane. I went to auto zone bought a filter and had in changed in under 5 min. What would you do if you went to a store to buy stuff and was told sir, are company is getting very strict and tight only one coupon. What a joke.First time I can say I cant wait til are warranty runs out..... Good day. Dan F. Troy N.Y More

Kayla is the only service employee I could recognize from the pictures, although I dealt with a few. The service employees were very nice, but no one called me when my car was ready. The repairs were expensi the pictures, although I dealt with a few. The service employees were very nice, but no one called me when my car was ready. The repairs were expensive, and I'm not sure everything I wanted diagnostics on was addressed or fixed. More

one of the engine lights came on,so i made an appointment.the tech said it might be something simple,but i made the appointment for piece of mind.the tech was right on time,and the problem was appointment.the tech said it might be something simple,but i made the appointment for piece of mind.the tech was right on time,and the problem was quickly fixed for no charge.thank you More