2,711 Reviews of Destination Kia - Service Center
hi both Alex in service and Rob in parts are great to hi both Alex in service and Rob in parts are great to deal with i usually don't fill these things out but both Rob & Alex were super to work with t hi both Alex in service and Rob in parts are great to deal with i usually don't fill these things out but both Rob & Alex were super to work with thanx for asking Dave D Schahticoke More
As always, Advantage Suzuki was very accomidating for the timing of my oil change. I was in, and , out quickly. And the staff was very friendly. I have enjoyed every aspect of my buying, and service experien timing of my oil change. I was in, and , out quickly. And the staff was very friendly. I have enjoyed every aspect of my buying, and service experiences there. More
Very Pleased wih the service. Very Friendly staff and I was out quickly. I also like that the infomation on the 16 point inspection is included and find it helpful. Keep up the great work. was out quickly. I also like that the infomation on the 16 point inspection is included and find it helpful. Keep up the great work. More
After shopping around found the best deal here. Salesperson was very friendly and helpfull. I found the service dept to be very good. Would recommend his dealership to anyone. Salesperson was very friendly and helpfull. I found the service dept to be very good. Would recommend his dealership to anyone. More
The service departgment was great in fixing catgalytic converter The guys were friendly and the repair was not an issue they were attentive and polite and car was done quickly. converter The guys were friendly and the repair was not an issue they were attentive and polite and car was done quickly. More
This dealership was very helpful when I purchased my car back in Sept and wonderful with the first oil change and installation of a few extras I had requested. I highly recommend them. Thanks! back in Sept and wonderful with the first oil change and installation of a few extras I had requested. I highly recommend them. Thanks! More
I'm a laid back guy and I actually hate to leave a negative review, but wasting 3 hours of my time to date, plus another hour or two when they -hopefully- decide to fix the issue is unacceptable. That negative review, but wasting 3 hours of my time to date, plus another hour or two when they -hopefully- decide to fix the issue is unacceptable. That, and being lied to about a repair being done. If anyone likes being lied to, skip this review. I have a brand new car with an uncentered steering wheel delivered to me in that comdition. not a big deal, just requires an alignment with wheel centered (which I told the service dept when I brought it back the second time that day, after consulting a mechanic friend on what the issue might be). Unfortunately the service department doesn't want to do simple adjustment. Even though i was told it WAS fixed on second visit (first visit they blamed it on tire pressure). It either is identical or worse, thus, most likeky no repair was actually done. Not sure what they did for the second hour they had the car? This is worrisome as I am a repeat customer and have a legitimate issue, not some random creak or rattle. all you have to do is drive the car for 1 minute down a straight stretch of road to notice it, and good luck not noticing it. If they did make adjustments and it is still that far off than there is a bigger issue with the front end. And the car shouldn't have been returned to me as fixed. My fear, and thus the review, is if I cannot trust them to make a basic repair on a week old car, can this service department be trusted with anything more serious? More
Went in for two new tires and an inspection. I had called a day earlier for an appt. and asked how long it would take. I was told 1,5 hrs. The nxt day I showed up for my appt., was out of there in 2 h called a day earlier for an appt. and asked how long it would take. I was told 1,5 hrs. The nxt day I showed up for my appt., was out of there in 2 hours. later that day when I looked at my new tires I notices gouges and marks on both wheels. The wheel were like new when I arrived. The marks where on the outer edge of both wheels. It appears that no plastic protectors were used on the machine the wheel is clamped into to pull the tire off and put the new tire on. More
I always have a good experience at Advantage. I am leasing the car and have my service done there. The service is excellant and I get in and out in a reasonable time leasing the car and have my service done there. The service is excellant and I get in and out in a reasonable time More
I am very happy with everyone who I dealt with at Advantage Suzuki. The people are very polite and explain everything that has been done to the vehicle. I would go back again. Advantage Suzuki. The people are very polite and explain everything that has been done to the vehicle. I would go back again. More