Destination Kia - Service Center

Brought my 08 Suzuki in for its yearly inspection. Usied the $1 coupon you sent in the mail. Great deal Quick and easy. Keep the coupons coming. the $1 coupon you sent in the mail. Great deal Quick and easy. Keep the coupons coming. More

Overall I was pleased with experience. The service was done sooner than I was told. I was impressed and will come back for more service again at this location. done sooner than I was told. I was impressed and will come back for more service again at this location. More

This was my first experience with the Service Department. I forund Alex Cook to be very knowledgable and cooperative with my needs. IThe reason for my visit was the first service visit on my 2013 Kasachi. So I forund Alex Cook to be very knowledgable and cooperative with my needs. IThe reason for my visit was the first service visit on my 2013 Kasachi. So far so good. More

Service was great. Alex recommended I do a n alligment to save on tired wear as my tires are starting to cup. So we did, and asked for a read out, but I think we just got a generic one, not a real read out. save on tired wear as my tires are starting to cup. So we did, and asked for a read out, but I think we just got a generic one, not a real read out. Also the so-many point inspection list was just checked off, not filled in, like the tires pressure and tread dept, nothing was filled in. Otherwise it was good service. It would have been nice to get car washed but might have been too cold. Otherwise e everything was good More

My most recent service visit was for an oil change. It was easy to schedule an appointment at a time that was convenient for me. The service did not take too long, and the waiting area is comfortable. I was easy to schedule an appointment at a time that was convenient for me. The service did not take too long, and the waiting area is comfortable. I will be back again for my next oil change! More

I purchased my 2010 Kizachi new from Advantage Suzuki and absolutly love it. Their service is excellent and friendly. I would recommend checking out their cars and service. absolutly love it. Their service is excellent and friendly. I would recommend checking out their cars and service. More

I have bought two cars from here and also recommended someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to gi someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to give me what I wanted for it, but that he would be able to take the car and I pay for it while it sits on the lot to be sold. After this discussion with him I went and bought a used Jeep from another dealer, after weeks of talking with Chris he called me back to tell me he wasnt able to do the deal we had worked out so still to this day Im stuck with two cars now because I was promised something that didnt happen. After all this my tire pressure sensor was broken and I called up to find out how much it would be and they told me $300. I went to another place and got the part fixed for $80, but no place is able to clear the tire pressure sensor besides Suzuki. On Thursday February,21st 2013 I brought my car to get the code cleared. The service department told me it would take an hour to clear the sensor, after 3 hours they finally called me back and told me I needed a new battery in order for them to clear the code. What they were doing for the 3 hours I dont know.I asked how much a battery would cost and they told me $160. I thought that was alot for a battery so I told Suzuki I would pick up my car and bring it to get a battery somewhere else. I brought my car to 2 different places and they tested the battery and it came back GOOD. I have the receipts to prove it. Suzuki tried to charge me $100 for clearing a code and $160 for a battery (that I didnt need) . I dont appreciate being taken advantage of . Im a good customer there and have bought my past 2 cars from here. I will not take it back there for any service nor will I recommend anyone buy a car from here. More

When we purchased the car the sales person did not go over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could just stop in the get the new cap with out the car and they said yes. When I went the next day to get the cap they said that they needed the old cap back! It was the day before Thanksgiving and I was going out of town so I told I would bring it to them the next Monday. I live about 40 min from the dealership and it cost me time and GAS!to make so may trips for a mistake they made. When I dropped off the cap I asked about going over the car we me and they said that they would do it at the first service. I made an appt for first service a month later. My husband brought the car in.... they had the car less than 20 min. and claimed they checked 40 things and changed the oil! They then charged my husband over $30 for the FREE service and we received no FREE CAR WASH. My husband waited 20 more min. but no sale person ever came to explain anything to him so he gave up and left. When I called and asked why there was a charge for the FREE SERVICE they said that they no longer honored that promise!( after sending me an Email stated it would be free) I requested a refund and they said I needed to fax them a copy of the email.I used the fax number on the top of the invoice and tried 8 times with out getting through ( line was always busy) I call the dealership and was transferred to a person who had no clue what I wanted and he hung up on me. I called again and was given another fax number to use. I am now waiting to see if the refund comes through on my credit card. Needless to say we have not had a very good experience with Advantage Suzuki service dept. More

I came in for an oil change and explained to the service advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thor advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thorough a job they did. They were honest and told me my tires didn't need to be rotated until next visit. Most dealerships would have done it then just to make money. A++ service! More

This dealer has good vehicles, good price and nice staff. I would buy another vehicle from this dealership. And I would recommend them to friends and family. I would buy another vehicle from this dealership. And I would recommend them to friends and family. More