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Destination Kia - Service Center

Albany, NY

4.5
2,714 Reviews

2,714 Reviews of Destination Kia - Service Center

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November 23, 2013

Car brought in for service and inspection.Car needed 2 new tires, which was unexpected, but i am thankful the service dept let me know about them. The tires did not take too long to change. thank you,r More

by rickhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2013 -

Destination Kia responded

Thank you! Our service department can get very busy at times. We do work very hard to get customers vehicles serviced in a timely manor. We look forward to seeing you at your next service appointment!

November 12, 2013

My experience with Destination Kia has been nothing but positive from the purchase of my Soul, to having it serviced. Destination Kia has gotten Customer Service perfect. I will buying my future vehicles t More

by c.burns97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2014 -

Destination Kia responded

Your words mean the world to us! Thank you so much and welcome to our Destination Family. Great customers like you keep us going!

November 06, 2013

My wife brought the car for a New York State Inspection. She told me that the experience was very nice. The wait time was short and the fee was even better. I am very sure I will bring the car for any servi More

by zuhairatwi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

We are very happy that she had a great experience with our service department. We look forward to seeing you guys at your next service appointment.

November 02, 2013

Scheduled a service appointment on the Web two weeks in advance for a Saturday and called the Monday before the appointment just to confirm that my electrical work could be done. Unfortunately, when I arri More

by kpappis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Habeck
Nov 06, 2013 -

Destination Kia responded

We apologize for the mix up and are so glad that we could get everything corrected and the service complete to your satisfaction. We do look forward to seeing you at your next service appointment.

November 01, 2013

I didn't really know what the girl's name was, she didn't seem very friendly. She handed me the papers at the end and just told me to sign them. It had a price on there but I was unsure because I More

by animal1362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 27, 2013

I was treated in a very professional, friendly, timely manner. I purchased my Suzuki here and have had them service it for the past 3 years. I have always been very satisfied and highly recommend Destin More

by eal1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you so much! We really appreciate that you continued servicing with us through the change. We look forward to seeing you at your next service appointment.

October 26, 2013

Great service. Fast turn around. It would be better to park the car in a more accessible spot instead of searching the lot for my car and then having to pull in and pull out several times so I don't hit t More

by Kderito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you for noticing how great our service department is. I do apologize about our parking sometimes it can get a little kooky when we are really busy. We look forward to seeing you at your next service appointment.

October 23, 2013

I had an awesome experience at Destination Kia! As i was on my way in to work one day, i heard a loud grinding noise coming from the Passenger Side of my vehicle. I immediately brought the vehicle to the s More

by nygiantknick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2014 -

Destination Kia responded

Thank you. We are so glad that we were able to get you in and the issue figured out as soon as possible. We think Kenny is pretty great too :)... Thanks again.. and we look forward to seeing you at your next service appointment.

October 18, 2013

This was my second service at Destinatioin Kia since taking over KIA franchise from Lazare. I am very pleased with the Destination Kia service department. Both visits were written up by Justin Country More

by kubixter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you for deciding to service your vehicle with us. We do take pride in our customer service Thank you so much for noticing. We looking forward to seeing you at your next service appointment.

October 01, 2013

This place is great. The location is perfect and their service is wonderful. I just had my 30,000 mile service and my car runs perfectly after. They are a little expensive compared to other places and dea More

by andra3321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2013 -

Destination Kia responded

We are so glad you had a good experience with our service department! Thank you for your business and we look forward to seeing you at your next appointment.

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