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Destination Kia - Service Center

Albany, NY

4.6
2,711 Reviews

2,711 Reviews of Destination Kia - Service Center

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November 02, 2013

Scheduled a service appointment on the Web two weeks in advance for a Saturday and called the Monday before the appointment just to confirm that my electrical work could be done. Unfortunately, when I arri More

by kpappis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Habeck
Nov 06, 2013 -

Destination Kia responded

We apologize for the mix up and are so glad that we could get everything corrected and the service complete to your satisfaction. We do look forward to seeing you at your next service appointment.

November 01, 2013

I didn't really know what the girl's name was, she didn't seem very friendly. She handed me the papers at the end and just told me to sign them. It had a price on there but I was unsure because I More

by animal1362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 27, 2013

I was treated in a very professional, friendly, timely manner. I purchased my Suzuki here and have had them service it for the past 3 years. I have always been very satisfied and highly recommend Destin More

by eal1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you so much! We really appreciate that you continued servicing with us through the change. We look forward to seeing you at your next service appointment.

October 26, 2013

Great service. Fast turn around. It would be better to park the car in a more accessible spot instead of searching the lot for my car and then having to pull in and pull out several times so I don't hit t More

by Kderito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you for noticing how great our service department is. I do apologize about our parking sometimes it can get a little kooky when we are really busy. We look forward to seeing you at your next service appointment.

October 23, 2013

I had an awesome experience at Destination Kia! As i was on my way in to work one day, i heard a loud grinding noise coming from the Passenger Side of my vehicle. I immediately brought the vehicle to the s More

by nygiantknick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2014 -

Destination Kia responded

Thank you. We are so glad that we were able to get you in and the issue figured out as soon as possible. We think Kenny is pretty great too :)... Thanks again.. and we look forward to seeing you at your next service appointment.

October 18, 2013

This was my second service at Destinatioin Kia since taking over KIA franchise from Lazare. I am very pleased with the Destination Kia service department. Both visits were written up by Justin Country More

by kubixter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2013 -

Destination Kia responded

Thank you for deciding to service your vehicle with us. We do take pride in our customer service Thank you so much for noticing. We looking forward to seeing you at your next service appointment.

October 01, 2013

This place is great. The location is perfect and their service is wonderful. I just had my 30,000 mile service and my car runs perfectly after. They are a little expensive compared to other places and dea More

by andra3321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2013 -

Destination Kia responded

We are so glad you had a good experience with our service department! Thank you for your business and we look forward to seeing you at your next appointment.

September 19, 2013

Will is a very calm and comfortable person to speak to. I Will is a very calm and comfortable person to speak to. I just stopped in for an oil change, and just had back surgery 2 months prior. I really didn More

by phr001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Killeen
Sep 20, 2013 -

Destination Kia responded

Thank you so much for your kind words. We really take pride in our customer service and think Will is a great asset to our dealership. Thank you for giving us the opportunity to earn your business. We look forward to seeing you at your next service appointment and hope you feel better soon.

September 12, 2013

I was very happy to receive a free service appointment for my new car. The waiting area was nice and roomy and the employee was very professional and friendly. More

by jpasquali
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hart
Sep 12, 2013 -

Destination Kia responded

Thank you! We do take pride in our customer service and are so glad that you noticed!

September 12, 2013

Very friendlyand helpfull and met all of my needs. I was there for service and was offered a up grade for a small amount to my payment. Love my Soul veryhappywith my service. More

by Maddyandtoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. Braun
Sep 12, 2013 -

Destination Kia responded

We are so Happy you love your new Soul! Congrats!

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