Destination Kia - Service Center

I like professionalism when that standard helps customer to feel that they are in one family and should feel proud to be. Thanks KIA...well improvement. I am really happy this time. Specially thanks to Sam to feel that they are in one family and should feel proud to be. Thanks KIA...well improvement. I am really happy this time. Specially thanks to Sam Hart as she not only went through all my car servicing related issues on the day of servicing but also her suggestions were really awesome and saved my money. This is why I will go back to KIA again and will recommend also to my friends and colleagues. Thanks More

Great visit once again. Samantha totally understood the long list of items I brought to be checked/serviced and my concern that the car (Kia Optima) be completely checked over for a long trip we would be long list of items I brought to be checked/serviced and my concern that the car (Kia Optima) be completely checked over for a long trip we would be taking that week. I bought a Suzuki from your dealership and always have it serviced there but when you changed to Kia, I changed from the other (you know which one) dealership I took it to and now bring this car to you also. Great service, and advisor was very knowledgeable More

Car alarm system notiified a tire rotataion was necessary. Only a few minuutes of giving information to serive rep did he tell me that they checked it out and beacuse I just had a rotation last necessary. Only a few minuutes of giving information to serive rep did he tell me that they checked it out and beacuse I just had a rotation last Oct. one was not needed. However, I discribed what I thought was an uneven ride and the agreed to test drive it. Fortunately, they felt everything was fine . There was no charge for this sevice. More

I found the employees at the Destination Kia Service Center to be very accommodating. Sam was very helpful, and she kept checking the status of my car and updating me as I waited. Everyone was friendl Center to be very accommodating. Sam was very helpful, and she kept checking the status of my car and updating me as I waited. Everyone was friendly and the waiting area is very comfortable. More

Four times I have been told one thing on the phone only to find a totally different story when I arrive at the dealership concerning service. Apparently the people here do NOT communicate with each other a to find a totally different story when I arrive at the dealership concerning service. Apparently the people here do NOT communicate with each other and just say whatever comes to mind to satisfy the moment. Totally disgusted with the service I received and will never go back there for service or to purchase a new car! More

On 2/21, I went to Destination Kia for the first time. Rick Grugan, my advisor, was outstanding. He got me in and out fast, explained what was done and was very courteous and professional. Good job, Rick. Rick Grugan, my advisor, was outstanding. He got me in and out fast, explained what was done and was very courteous and professional. Good job, Rick. I will be back Bruce Hislop Troy, NY More

Great and fast service! I was in and out in 30 minutes AND my first oil change was free. It doesn't get any better than that! AND my first oil change was free. It doesn't get any better than that! More

I brought my car in 4 recalls and a coolant leak. I was very pleased to hear that the fluid leak was a minor issue and would not cost a lot to fix. My car was ready about when I thought it was ready. I rea very pleased to hear that the fluid leak was a minor issue and would not cost a lot to fix. My car was ready about when I thought it was ready. I really liked having a shuttle not only take me to work but was also able to pick me up. I liked that feature. This is one reason why I will continue to have work done there. More

I purchased my 2013 Suzuki Kizashi from Advantage Suzuki and now have my service done at Destination Kia. Service is convenient, fast, and courteous. Prices are reasonable. Will return for routine mainte and now have my service done at Destination Kia. Service is convenient, fast, and courteous. Prices are reasonable. Will return for routine maintenance and any issues that may arise. More

I called a few days prior to schedule a rear wheel barring replacement an dropped off my car only to find out they didn't have any part in stock. I was a bit puzzled at this since I'd told the dealer barring replacement an dropped off my car only to find out they didn't have any part in stock. I was a bit puzzled at this since I'd told the dealer exactly what it was. Needless to say Sam stood by her promise and had a part there at 10 am the next day(impressive)and had my car fixed by the original date and time we had agreed on. In my book, I would have to say Samantha was quick professional and courteous. Thanks for the experience I'm very pleased. I do have a question regarding my front bearings that I had done at another garage not knowing they were warrantied and wether I am able to be reimbursed for the labor and parts. Any reply would be welcomed. More