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Destination Kia - Service Center

Albany, NY

4.6
2,711 Reviews

2,711 Reviews of Destination Kia - Service Center

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August 23, 2014

Fast efficient friendly This is my third purchase from Destination, but first Kia, and I love my Kia Soul!! Was able to get in quickly for an oil change and inspection, co More

by Cws122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Habeck
August 19, 2014

Efficient and responsive They did a good job in diagnosing issues. Gave me options to suit my convenience and did a great job! I found the quality to be top notch. More

by SM_ALbany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Spofford
August 18, 2014

Excellent Sean in service was outstanding and very helpful. The work was done fairly quickly and the repair work is always very reasonably priced and well exec More

by sgemerek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Spofford
August 15, 2014

Great Team Service was quick turn around and service member called to let me know my car was ready and discussed the findings. My car was originally leased th More

by Kimberly Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Killeen, Sean Spofford
August 15, 2014

All good Had to get a recall fixed. They were very accommodating when I asked to switch appointment from Monday to Tuesday when I called Monday morning. They More

by AllanaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown. Two gentlemen in the service area.
August 14, 2014

amazing service Destination kia has the most amazing service deoartment.. I went in for an oil change and routine maintenance and they were affordable and very hospit More

by erich0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Spofford
July 27, 2014

The staff is wonderful! They took good care of me. Found the noise my car was making, made it stop and did not do a repair that was not needed yet. No charge for looking fo More

by RReisner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
And the lady who take payment, also very friendly!
July 26, 2014

This is my 2nd experience with Destination Kia for service. And buying another car...The personnel I encountered were extremely professional and personable from the very start...I had an appt for service on my More

by ExSper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 21, 2014

Excellent Service Rick (Service Advisor) did an excellent job keeping me informed about my car repair while I waited and provided me with a comprehensive list of other More

by etc67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo - Mechanic
Jan 16, 2015 -

Destination Kia responded

Thank you! We are very fortunate to have the amazing service staff that we have. Look forward to seeing you at your next appointment!

July 18, 2014

Never go there I went there because I had my engine light on, two days after it got fixed it went back on again. I went to get fixed after calling for an appointment More

by ahussin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 16, 2015 -

Destination Kia responded

I apologize your experience was not what you expected. I would like to speak with you further about this. If you could call me directly at 518-482-0500 ext 2115 or email at rtaylor@destinationkia.com. I look forward to hearing from you.

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