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Destination Kia - Service Center

Albany, NY

4.4
2,729 Reviews

2,729 Reviews of Destination Kia - Service Center

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August 18, 2020

Wasn’t pleased. 815 my car was fine 943 it needed an alignment. What happened in 1 1/2 hours my car didn’t leave the lot. Is it because there was a coupon to have the work done? More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Helen, thank you for taking the time to leave us a review about your recent visit. Please reach out to our team if you would like to discuss your service visit. Your complete satisfaction is our #1 priority. Thank you.

August 18, 2020

Marshall took good care of me. He informed me along the way as to things that needed to be completed and he also informed me when my vehicle was ready. More

by dandeljocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 18, 2020

Just had my oil change done and I was taken care of immediately she was very friendly and accommodating I would recommend Kia of Albany to my friends More

by STEVEBLIZZARD86
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Steve, thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 18, 2020

It was a very long wait to see a service advisor, the waiting area had not been decontaminated so there was no where to sit More

by RBARBER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 25, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience. We are doing our best to ensure that all of our areas are properly sanitized and equipped with sanitization supplies. We apologize that you didn't enjoy your time with us. We will do better for the future. Thank you for bringing this to our attention.

August 17, 2020

Great interactions with Marshall and Rich and Pam. Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Mars More

by peterheeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam, Rich Petri
Aug 24, 2020 -

Destination Kia responded

Peter, thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 17, 2020

I loved the outside waiting area! And the people were friendly and helpful. They also let me know I would need new tires so I can prepare. More

by weinstna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 15, 2020

All was OK - no problems, no delays. I brought my 2017 OPTIMA in for inspection & routine maintenance - without an appointment, and was treated well and accommodated. Car was finished wh More

by MXTIRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 15, 2020

Very happy would recommend to others . Treated me right and listened to me and didn’t pressure to do any other services. Will be coming back here again More

by IRONDOG22
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I am extremely happy with Destination Kia. Everything has been fantastic from buying my car in Jan 2020 to my oil change in Aug 2020. Everyone is always do helpful and patient and it's much appreciated. More

by missshellyk
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell - 5 star, Kenny Lau
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I’ve been doing business with KIA since 2010And always I’ve been doing business with KIA since 2010 And always have had a good experience with the sales Representatives and service personnel, who are alwa More

by jmzerv
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

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