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Destination Kia - Service Center

Albany, NY

4.5
2,713 Reviews

2,713 Reviews of Destination Kia - Service Center

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August 15, 2020

All was OK - no problems, no delays. I brought my 2017 OPTIMA in for inspection & routine maintenance - without an appointment, and was treated well and accommodated. Car was finished wh More

by MXTIRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 15, 2020

Very happy would recommend to others . Treated me right and listened to me and didn’t pressure to do any other services. Will be coming back here again More

by IRONDOG22
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

The service department is top notch. I am always greeted with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. More

by WHEACOX1
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I am extremely happy with Destination Kia. Everything has been fantastic from buying my car in Jan 2020 to my oil change in Aug 2020. Everyone is always do helpful and patient and it's much appreciated. More

by missshellyk
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell - 5 star, Kenny Lau
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I’ve been doing business with KIA since 2010And always I’ve been doing business with KIA since 2010 And always have had a good experience with the sales Representatives and service personnel, who are alwa More

by jmzerv
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

Friendly Service Department Good experience with service department. Friendly greeting, They tell you about how long your wait will be. Happy with the service, Everyone was also More

by Papa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

We always feel they do their best. We are very happy with their service. We never feel like we are being ripped off and they usually are able to give us a discount. More

by Missy
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

July 02, 2020

They are scam and the biggest liars. I don’t recommend this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my More

by Nick
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Whitbeck
Jul 06, 2020 -

Destination Kia responded

Nick, thank you for taking the time to leave us a review about your recent service experience. We are disappointed to see that you had some trouble with your recent visit and we apologize for falling short on offering an outstanding experience. We would very much appreciate the chance to discuss this experience in further detail and find out what happened at your convenience and refund the $40 difference. Please reach out to our Service Director, Tom Mulvaney at 518-482-0500 x2202 or via email at tmulvaney@destinationkia.com. Thank you.

April 29, 2020

Awesome Job! After several bad experiences at the Kia dealership I purchased my Kia Soul from, I was hesitant to go back to them when my engine started to make noi More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Destination Kia responded

Rachel, thank you for taking the time to leave us a review about your recent time with us! We appreciate you stopping in to see us and we ask that you please reach out to our team if we can be of further assistance to you or your Soul in the future. Until next time, take care and stay healthy!

April 07, 2020

There was a factory issue with my Telluride that needed to be repaired and repainted. After 2 1/2 months, they brought my vehicle in and claimed to “repair” it but made the issue worse. After being blatant More

by Autotech
Recommend Dealer
No
Employees Worked With
Dave Reali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Habeck
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