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Destination Kia - Service Center

Albany, NY

4.4
2,730 Reviews

2,730 Reviews of Destination Kia - Service Center

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August 21, 2020

My wife and I were very pleased with our recent visit to Destination Kia. We were greeted in a friendly and professional matter. Our service was performed in a timely matter and all aspects of our visit was More

by LINDABUSS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 20, 2020

Paula was fantastic in her delivery of excellent customer service to my family and vehicles engine!! But, my radio won’t work still thank you More

by MrDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula, Heidi Joslin, Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 20, 2020

Always a wonderful experience friendly and nice staff. Always keeping you informed on the status of your vehicle. Waiting area always nice and clean. Great place More

by Becki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for the kind review, Becki! It was a pleasure and we wish you all the best!

August 20, 2020

Price have no complainMy car was ready when promised, very easy drop off and pick up, very affordable in their prices, will be using Again More

by tinavison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

Job well done. Was able to get work done quicker than expected. Communicated all the work being done and any potential service that may be needed in the future. More

by cerehm42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

Rich helped me with any questions I had about my car. He gave me a great deal on 4 new tires so I was happy! Thanks everyone who worked on my car that day! More

by BLUEFROG19911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

My engine needed to be replaced and I thought it would take a month. Had car back in less than a week. Rich in the service department was very professional, friendly and accommodating. More

by MOMIPAT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

Friendly service and awesome sales representation from Nick Petramale. Knowledgable and attentive, he was able to find and inform me on a new car without being aggresive. Great experience! More

by AWILSONSOCCER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Petramale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

I left my keys in the drop box for a 9am service. Never received a call by 1030 so I called in. Supposedly my keys weren’t found in the drop box that morning. After waiting 12 mins on hold they were final More

by nicole.j.berardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Destination Kia responded

Nicole, thank you for taking the time to leave us some feedback about your recent service experience. We are sorry your most recent service visit did not go as expected. We strive to go above and beyond for all of our customers and we apologize for letting you down. We hope that you'll give us another chance in the future to go above and beyond for you.

August 19, 2020

My car was taken in early. There was also a recall that was handled at the same visit. All in all satisfied with my service More

by MESSENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

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