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Destination Kia
Albany, NY
7,082 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,082 reviews
August 11, 2025
Today I waited 3 hours for an inspection. I understand they are busy but really!! And of course there’s always something your car needs it’s never everything is good today. I had an appoin I understand they are busy but really!! And of course there’s always something your car needs it’s never everything is good today. I had an appointment at 1:00 and left at 4:00 for an hour n ahalf appointment . Did everyone there have an appointment for 1:00? It’s ridiculous!! More
by nanny
Employees Worked With
August 11, 2025
The service and sales staff here has taken amazing care of me through three cars. I am grateful. of me through three cars. I am grateful. More
by andyalpart
August 09, 2025
I contacted them through text and got immediate response. I am writing review after my second visit which happened 2 days after my first visit. First visit I arrived 25 minutes before closing so I wasn't hop I am writing review after my second visit which happened 2 days after my first visit. First visit I arrived 25 minutes before closing so I wasn't hoping much out of that visit, but I didn't feel welcomed during the visit. I thought it might be because of the time. So, I spoke with salesperson and told that I am planning to come to visit on Saturday. I went today one hour before closing but it was same experience. I was never asked for water or anything. When I had test drive, the person was giving short answer just for what I or my wife asked and most of the time, he was on the phone. We then sat and had discussed about financing option for just a minute! When I asked about the out the door price, person went inside to check with manager but heard about laughing. The whole scenario was telling me that they were not interested in selling the car. I already made my mind and went to purchase it today, but of course with such experience, no way. Sorry, you lost customer and easy selling opportunity Destination Kia! More
by msshah
Employees Worked With
August 02, 2025
I used the web page to contact and got an immediate response and an appointment with the salesman of my choice. Dealership is attractive, convenient and efficient. response and an appointment with the salesman of my choice. Dealership is attractive, convenient and efficient. More
by Putnick
August 01, 2025
Working with Daniqua is always an absolute pleasure. She really cares about her customers. I highly recommend her. Thank you Daniqua for a great experience. She really cares about her customers. I highly recommend her. Thank you Daniqua for a great experience. More
by Andrew.porter47
July 29, 2025
thank you nick & destination kia everyone was very helpful with me getting my new kr lease great deal again helpful with me getting my new kr lease great deal again More
by davidd101
Employees Worked With
July 29, 2025
Service department is terrible. Zero customer service skills. They don't answer their phones or return calls. Zero customer service skills. They don't answer their phones or return calls. More
by S.H.
Employees Worked With
July 28, 2025
Wrote a letter to the owners of Destination Kia about the terrible experience I had in the beginning of the month, and have yet to even hear back from them. Again, I went for a routine oil change, and ended terrible experience I had in the beginning of the month, and have yet to even hear back from them. Again, I went for a routine oil change, and ended up getting all brakes done per their recommendation... ended up with a massive headache because the tech who worked on my car failed to tighten what was needed for the brakes. I wouldn't even be surprised if he is still working for them, as it seems literally nobody cares at all at this shop. I had such an awful experience that I wanted to take the time to write another 1 star review. Someone needs to wake up. Go anywhere else to get your car serviced, this place is the pit of misery. More
by jacob.ritz44
Employees Worked With
Other Employees :
Lindsay or Lindsey
July 28, 2025
I loved working with Olivia. She made me feel comfortable, not pressured. Answered all my questions, plus she was just fun. Everyone knows how important your salesperson is wh She made me feel comfortable, not pressured. Answered all my questions, plus she was just fun. Everyone knows how important your salesperson is when you're buying a car. She made the choice and the transaction easy and comfortable. Ask for Olivia. More
by xyz1963
Employees Worked With
Olivia Nolan
July 27, 2025
Professional and thorough,Marshall and other staff were helpful in providing information on service needed and offered help involving Kia offers. helpful in providing information on service needed and offered help involving Kia offers. More
by Sdomb2jr
Employees Worked With
