Destination Kia

Showed up for a oil change and service found that brakes/rotors were very rusty. I explained that there was just to much rust build up to have since we just bought the vehicle 4 months ago. After som brakes/rotors were very rusty. I explained that there was just to much rust build up to have since we just bought the vehicle 4 months ago. After some unhappy discustion, Service agreed and talked with management that they should have fixed this before vehicle sale. All new brakes at no charge to me. More

This is my 3rd new Suzuki from this dealership, the sales and service staff are the best I have ever dealt with. I would suggest to anyone who is looking for a new or used car to stop by and see for yoursel and service staff are the best I have ever dealt with. I would suggest to anyone who is looking for a new or used car to stop by and see for yourself how great this dealership is. More

I purchased a Suzuki Kasashi about one month ago. The salesman, Dwayne Ingram, did an exceptional job of pointing out all the luxury type features that made me fall in love with this car. This vehicle h salesman, Dwayne Ingram, did an exceptional job of pointing out all the luxury type features that made me fall in love with this car. This vehicle has some great standard options, plus tempting upgrades that motivated me to buy the SLS model at a reasonable price. I did do some comparison shopping with other manufacturers, but really felt this car offered the best value, not to mention the included all wheel drive. When visiting other dealers, I did not come accross another salesman that was as informative and helpful as Dwayne. I think they were fair in the pricing and also gave me a generous amount for my trade in. Dwayne also went above and beyond in getting me the vehicle in white which was the color I really wanted. I have not needed any service yet, so I cannot rate the dealer on that category. I do have a couple of questions about my car, and will be calling Dwayne to stop in and have him help me with some of the technical features and know he will be helpful. More

I was extremely satisfied with my overall experience at Advantage Suzuki, Albany NY, and because of this, I purchased a brand new 2011 Suzuki Kizashi. Upon arriving to the dealership, I was quickly greated Advantage Suzuki, Albany NY, and because of this, I purchased a brand new 2011 Suzuki Kizashi. Upon arriving to the dealership, I was quickly greated by a sales consultant, Alfio Giuliano. I had been doing some online research months prior to visiting the dealership and I was pretty certain that I wanted an AWD sedan. The vehicles that I was considering were the 2011 Suzuki Kizashi, 2011 Subaru Impreza, and 2011 Subaru Legacy. All three of these vehicles were about the same price, so my decision was going to come down to the test drive and what was actually included with the costs, such as warranty, car features, etc. Initially, I went to the Subaru dealership and browsed around the parking lot for approximately 5-10 minutes. I was not greeted by anyone, so I then went into the dealership and was told that everyone was busy, take a seat, and someone would be over to help me. I sat there for another 10-15 minutes and decided my business didn't seem to be important, so I headed for Advantage Suzuki. I arrived at Advantage Suzuki and browsed around the parking lot for vehicles with the features I was looking for. I was greeted by Alfio Giuliano within 5 minutes, which was perfect because I wanted a few minutes to decide which car models I wanted to test drive. He was extremely friendly and helpful. I told him that I was there to test drive the Suzuki Kizashi and within minutes he had me doing just that. As we drove, he described the key features of the car and answered any questions I had. Also, I was very pleased with Alfio Giuliano's sales approach. I dread going to car dealerships because the sales people are usually the worst. I typically don't do well with sales associates trying to pressure me into buying something I'm not sure I want. Such a sales approach has deterred me from making purchases before. I am more likely to walk away if I feel like I am being harrassed, instead of helped. I did not feel pressured at any point during my experience at Advantage Suzuki, and I greatly appreciated that. I was so pleased with the Suzuki Kizashi and the service provided by the dealership that the purchase I was planning on making in the next couple of months was changed to only 2 weeks later, after my initial visit to the dealership. I have had my car for less than two weeks now, and I love it! My only misfortune was that within the first week of having the car, I did have to return to the dealership to have my tires balanced. I am happy that was all that it was. Also, the devices such as my cell phone and iPod, that I attempted to hook up to the USB to play music, are not compatible with the car's system, so I will probably be purchasing a new iPod soon so that I will be able to use that feature. Other than that, I am so excited about owning this car! I can't wait to see how it handles in our upstate New York winters. Everyone who has been a passenger or fortunate enough to take it for a drive are impressed with it's smooth ride and handling, the comfort of the interior, and all the extra features. They can't believe that I purchased an AWD vehicle for such a reasonable price. Thank you Advantage Suzuki for getting me into such an exquisite vehicle. I feel that I am not going to be disappointed! Sincerely, Lauren Latini More

I had a wonderful buying experience with Advantage Suzuki. Great deal and fast delivery. The sales representative, Vinny was very professional, friendly and provided excellent service from start to si Suzuki. Great deal and fast delivery. The sales representative, Vinny was very professional, friendly and provided excellent service from start to signing the contract. He was extremely patient and helpful, and explained in details all the options I had, and allowed me to take my pace to make my own decisions. As an out-of-state buyer, I went there to pick up the car at 6:45PM after work. Vinny briefed all the documents with me and kindly answered all my questions in great patience, and made sure I know all the features about this new vehicle before I left. Overall this is a very joyful experience and I would definitely recommend this dealer. More

After a long delay in my decision to purchase a new vehicle, I visited several local dealers and was not seen by one sales person as I caroused the new vehicles in their parking lots. Frustrated, I ret vehicle, I visited several local dealers and was not seen by one sales person as I caroused the new vehicles in their parking lots. Frustrated, I returned to Advantage Suzuki (for my 3rd car from them)and a salesman came right out to great me. He introduced himself and easily answered all my questions. He gave me information on the new Grand Vitara I was looking at and treated me with human decency and professionalism the whole time he was doing it. (Please notice the order I have placed these two compliments!) My new vehicle was delivered 1 week later as planned and just love it! Now, every time I go back to the dealership for service, he is always eager to shake my hand and share a story or two. This is my 3rd vehicle from this dealership and wish to say that it was Dave (Sales Manager at the time) and Scott in service that has always had me coming back. Their professionalism and caring and positive attitudes made me respect the dealership. how many people can say that! Now I can say that I can add Alfie to this prestigious list. Advantage Suzuki, please take care of these people, they are your greatest Assets! More

This is my second SX4. I got such a good prise on my 2011 that I had to trade-in my 2008. If I could have found a better car for my needs I would have bought it. This car is great forme. I told the s 2011 that I had to trade-in my 2008. If I could have found a better car for my needs I would have bought it. This car is great forme. I told the sales men over the phone I don't need a new car but if the numbers worked I would then come in to talk. More

the sale persons were very helpful in the way they treat you when you walk in as they presented a sale person to help you with your needs were and that we new what we wanted and he made it very easy for us you when you walk in as they presented a sale person to help you with your needs were and that we new what we wanted and he made it very easy for us to make a purchase and that he went out his way to ensure that we got what we wanted and now we are proud owners of a 2011 gts kizashi that we saw and like. thankyou dave for making this purchase possible More

Purchasing a vehicle from Advantage Suzuki was a positive experience. Straight forward, accommodating and low pressure sales methods were appreciated. Good selection of vehicles available. experience. Straight forward, accommodating and low pressure sales methods were appreciated. Good selection of vehicles available. More

The dealership was clean, the service was helpful without being in-your-face agressive. They really worked hard to get me into the car I wanted at an acceptable price. Chris was always available and respon being in-your-face agressive. They really worked hard to get me into the car I wanted at an acceptable price. Chris was always available and responsive. He answered all of my questions, and took them seriously. When I picked up the car, they set up my blue-tooth for me and went over the features of the car. I am so pleased with the car. More