Destination Kia

Mike Donadio was great to deal with, he was honest and straight forward. I was able to buy the car I wanted and get a good trade in for my old vehicle. Two other members of our family bought vehicles from straight forward. I was able to buy the car I wanted and get a good trade in for my old vehicle. Two other members of our family bought vehicles from this dealership and are very happy with the sales and service team. More

I have bought two cars from here and also recommended someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to gi someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to give me what I wanted for it, but that he would be able to take the car and I pay for it while it sits on the lot to be sold. After this discussion with him I went and bought a used Jeep from another dealer, after weeks of talking with Chris he called me back to tell me he wasnt able to do the deal we had worked out so still to this day Im stuck with two cars now because I was promised something that didnt happen. After all this my tire pressure sensor was broken and I called up to find out how much it would be and they told me $300. I went to another place and got the part fixed for $80, but no place is able to clear the tire pressure sensor besides Suzuki. On Thursday February,21st 2013 I brought my car to get the code cleared. The service department told me it would take an hour to clear the sensor, after 3 hours they finally called me back and told me I needed a new battery in order for them to clear the code. What they were doing for the 3 hours I dont know.I asked how much a battery would cost and they told me $160. I thought that was alot for a battery so I told Suzuki I would pick up my car and bring it to get a battery somewhere else. I brought my car to 2 different places and they tested the battery and it came back GOOD. I have the receipts to prove it. Suzuki tried to charge me $100 for clearing a code and $160 for a battery (that I didnt need) . I dont appreciate being taken advantage of . Im a good customer there and have bought my past 2 cars from here. I will not take it back there for any service nor will I recommend anyone buy a car from here. More

When we purchased the car the sales person did not go over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could just stop in the get the new cap with out the car and they said yes. When I went the next day to get the cap they said that they needed the old cap back! It was the day before Thanksgiving and I was going out of town so I told I would bring it to them the next Monday. I live about 40 min from the dealership and it cost me time and GAS!to make so may trips for a mistake they made. When I dropped off the cap I asked about going over the car we me and they said that they would do it at the first service. I made an appt for first service a month later. My husband brought the car in.... they had the car less than 20 min. and claimed they checked 40 things and changed the oil! They then charged my husband over $30 for the FREE service and we received no FREE CAR WASH. My husband waited 20 more min. but no sale person ever came to explain anything to him so he gave up and left. When I called and asked why there was a charge for the FREE SERVICE they said that they no longer honored that promise!( after sending me an Email stated it would be free) I requested a refund and they said I needed to fax them a copy of the email.I used the fax number on the top of the invoice and tried 8 times with out getting through ( line was always busy) I call the dealership and was transferred to a person who had no clue what I wanted and he hung up on me. I called again and was given another fax number to use. I am now waiting to see if the refund comes through on my credit card. Needless to say we have not had a very good experience with Advantage Suzuki service dept. More

Laura was a wonderful sales person. She was able to overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finali overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finalize the deal and she was with me all of the way until I left the lot with my new SX4. It was a great experience. More

Went in today to trade my Subaru for a new SX4. I knew what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to ne what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to negotiating and after a couple of go arounds with his boss, we came to an agreement. They go the car ready for me in about 2.5 hours so I didn't have to come back the next day. I live 1.5 hours away. So I happily came home with my new car. Full of gas and clean. Couldn't ask for a better experience. More

I was curious about the Super Deal on the new Suzuki's they are offering ($5,000 OFF MSRP!!!!) So first i contacted them through the internet and Rhett Butler answered me the same day with answer Suzuki's they are offering ($5,000 OFF MSRP!!!!) So first i contacted them through the internet and Rhett Butler answered me the same day with answers to all my questions. Then I went in for a test drive of the SX4 Tech Value Package and really liked it. I told Rhett I was going to finance it through my bank and he said they could probably meet or beat the rate, but he wasn't pushy at all. Came back a week later with the check in my hand, and he had the Color i wanted all washed and gassed up ready to go for me. No B.S. at all great car, great price, great dealership! More

Our experience at advantage suzuki was good. We didn't feel pressured, any questions were explained and felt the process of car buying was not as stressful as other dealerships. The staff was very didn't feel pressured, any questions were explained and felt the process of car buying was not as stressful as other dealerships. The staff was very friendly and contacted us several times when we inquired online about sales and rebates. Kim Hunter More

If you want a sales person who is honest and plays no games, talk with Rob Bucher. This was simple and fast with no long waits between consultations with his managers. The price of our new sx4 was redi games, talk with Rob Bucher. This was simple and fast with no long waits between consultations with his managers. The price of our new sx4 was rediculously inexpensive. I just can't believe that this AWD car with a 6 speed manual tranny cost so little. In and out with an unbeatable deal. See Rob to find out what I am talking about. We are ready for the 12-18 inches of snow headed our way. The snowshoes and skis are in our SX4. The dogs are ready. Thank you Rob and Advantage Suzuki. This will be unlike any other dealership you have visited. More

I came in for an oil change and explained to the service advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thor advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thorough a job they did. They were honest and told me my tires didn't need to be rotated until next visit. Most dealerships would have done it then just to make money. A++ service! More

I had an excellent car buying experience at Advantage Suzuki. I was able to look at and test drive an SX4 within minutes of setting foot on the lot, without having an appointment made. Al was very helpfu Suzuki. I was able to look at and test drive an SX4 within minutes of setting foot on the lot, without having an appointment made. Al was very helpful and made sure to look through all the available inventory to make sure they had what I was looking for. He was extremely friendly, which makes buying a car that much nicer. Joe helped me with some of the financing/warranty information, and was also helpful. The process was extremely quick, and only took about 2 hours from start to finish. I am pleased with my purchase, and will definitely recommend this dealership to anyone looking for a new car. I would buy from this dealership/salesmen again in the future if given the chance. More