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Destination Kia

Albany, NY

4.4
7,082 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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760 Central Avenue

Albany, NY

12206

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Showing 7,082 reviews

March 08, 2014

Car alarm system notiified a tire rotataion was necessary. Only a few minuutes of giving information to serive rep did he tell me that they checked it out and beacuse I just had a rotation last More

by chris47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry did not catch service mgr. name but he was omdeed jhelpful and explained everything well.
Mar 15, 2014 -

Destination Kia responded

Thank you. We are so glad everything worked out. Look forward to seeing you at your next service appointment.

March 06, 2014

Four times I have been told one thing on the phone only to find a totally different story when I arrive at the dealership concerning service. Apparently the people here do NOT communicate with each other a More

by NoKia4me
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jun 12, 2014 -

Destination Kia responded

Hello. My name is Rebecca Taylor. I am the Customer Relations Manager at Destination KIA. I apologize that your experience with us what not up to your standards. Feel free to contact me directly at 518-482-0500 ext 2115 or by email at rtaylor@sdnetwork.com. I would like to discuss this with you further.

February 25, 2014

On 2/21, I went to Destination Kia for the first time. Rick Grugan, my advisor, was outstanding. He got me in and out fast, explained what was done and was very courteous and professional. Good job, Rick. More

by BHislop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2014 -

Destination Kia responded

Thank you. Sometimes it can get a little busy in service. We are so glad we were able to get you in and out in a timely matter. Rick is a great asset to our Service department. We look forward to seeing you next time.

February 25, 2014

Great and fast service! I was in and out in 30 minutes AND my first oil change was free. It doesn't get any better than that! More

by Alisahobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Taylor
Feb 27, 2014 -

Destination Kia responded

Thank you. We are so glad you had a great experience with our service department and look forward to seeing you at the next one!

February 22, 2014

My experience with destination kia has has been wonderful I would and have recommend this dealership and sales person Dwayne Ingram always and i'm going to be going them for years to come everyone in Destina More

by Pmarvin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Ingram
Feb 27, 2014 -

Destination Kia responded

We are so happy you had a great experience with us. We do take pride in our outstanding customer service and work very hard at it... Thanks for noticing! P.S We think Dwayne is a pretty great guy too! Thank you for becoming a part of Destination's Family!

February 14, 2014

Walking into the dealership I knew I was in the right place. I didn't feel pressured. My salesperson is the best. I will do business with them again. Hope Gary will still be there! More

by janeyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2014 -

Destination Kia responded

Thank you. We work very hard at making your visit with us as stress free as possible. Thanks for giving us the opportunity to work with you. Welcome to our Destination Family!

February 14, 2014

I knew exactly what I wanted, the Kia Soul. We went to a few other dealerships before going to Destination as it was the furthest from our house. I am so glad we made the extra drive. The salesroom is spo More

by kms1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2014 -

Destination Kia responded

We really appreciate your kind words. Congratulations on your Kia Soul and thank you for giving us the opportunity to help assist you.

January 31, 2014

First off let me say I came in to look as my credit is aweful. Lou made things happen and helped me get into my first newer vehicle. Tony was more than helpful and friendly. I didn't feel pushed into anyt More

by Bobbybrowniii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Guerra
Jan 31, 2014 -

Destination Kia responded

Thank you for giving us the opportunity to help assist you. Lou and Tony are great assets to our company. Congratulations on your new vehicle!

January 30, 2014

We recently purchased a Kis Sedona van from Tony Antonecchia and the experience was wonderful. Tony was not pushy and gave us time to look at the van that we wanted. When we made the decision, Tony More

by gingdave1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2014 -

Destination Kia responded

Thank you for your kind words and congratulations on your new Sedona. We are very glad that you had a wonderful experience with us and we think Tony is a really great guy too :). We do take pride in our customer service. Thank you for noticing.

January 27, 2014

This was the worst car shopping experience of my life. The entire experience lacked organization, coordination, and general user satisfaction. With the exception of the price itself, it was a disaster. More

by trud9340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2014 -

Destination Kia responded

I am very sorry to hear that you did not have a great experience. That is not the type of service that we strive to provide. Sometimes things can get a little hectic here, But by all means we were not trying to give you the run around. We do have the car starter paid for and it is awaiting installation when you are available for an appointment.

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