Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Car alarm system notiified a tire rotataion was necessary. Only a few minuutes of giving information to serive rep did he tell me that they checked it out and beacuse I just had a rotation last necessary. Only a few minuutes of giving information to serive rep did he tell me that they checked it out and beacuse I just had a rotation last Oct. one was not needed. However, I discribed what I thought was an uneven ride and the agreed to test drive it. Fortunately, they felt everything was fine . There was no charge for this sevice. More
Four times I have been told one thing on the phone only to find a totally different story when I arrive at the dealership concerning service. Apparently the people here do NOT communicate with each other a to find a totally different story when I arrive at the dealership concerning service. Apparently the people here do NOT communicate with each other and just say whatever comes to mind to satisfy the moment. Totally disgusted with the service I received and will never go back there for service or to purchase a new car! More
On 2/21, I went to Destination Kia for the first time. Rick Grugan, my advisor, was outstanding. He got me in and out fast, explained what was done and was very courteous and professional. Good job, Rick. Rick Grugan, my advisor, was outstanding. He got me in and out fast, explained what was done and was very courteous and professional. Good job, Rick. I will be back Bruce Hislop Troy, NY More
My experience with destination kia has has been wonderful I would and have recommend this dealership and sales person Dwayne Ingram always and i'm going to be going them for years to come everyone in Destina I would and have recommend this dealership and sales person Dwayne Ingram always and i'm going to be going them for years to come everyone in Destination Kia is friendly and very helpful! More
Walking into the dealership I knew I was in the right place. I didn't feel pressured. My salesperson is the best. I will do business with them again. Hope Gary will still be there! place. I didn't feel pressured. My salesperson is the best. I will do business with them again. Hope Gary will still be there! More
I knew exactly what I wanted, the Kia Soul. We went to a few other dealerships before going to Destination as it was the furthest from our house. I am so glad we made the extra drive. The salesroom is spo few other dealerships before going to Destination as it was the furthest from our house. I am so glad we made the extra drive. The salesroom is spotless the people were fantastic and I am so happy with my car. We were given a fair price unlike the other dealerships we went to. I never knew the price for the same car could be so different from dealer to dealer. I would recommend and go back to Destination Kia again and again. Thank you. More
First off let me say I came in to look as my credit is aweful. Lou made things happen and helped me get into my first newer vehicle. Tony was more than helpful and friendly. I didn't feel pushed into anyt aweful. Lou made things happen and helped me get into my first newer vehicle. Tony was more than helpful and friendly. I didn't feel pushed into anything and was given options. I decided I wanted to be in my new car today and they made it happen. I couldn't say enough about these guys. Not your typical car salesman. Everyone was amazing. Keep it up destination. Thank you kindly. More
We recently purchased a Kis Sedona van from Tony Antonecchia and the experience was wonderful. Tony was not pushy and gave us time to look at the van that we wanted. When we made the decision, Tony Antonecchia and the experience was wonderful. Tony was not pushy and gave us time to look at the van that we wanted. When we made the decision, Tony went way beyond reasonable expectations to make sure that we had the van that day. At no time did we have any apprehension about the van and knew that we were being taken care of. I would like to thank Tony and Destination Kia for a excellent experience in purchasing our new van. More
This was the worst car shopping experience of my life. The entire experience lacked organization, coordination, and general user satisfaction. With the exception of the price itself, it was a disaster. The entire experience lacked organization, coordination, and general user satisfaction. With the exception of the price itself, it was a disaster. When I picked up the vehicle, the remote starter was removed and here I am 2 weeks later still trying to get a new one put back in. DMV paperwork was not initially filed correctly, and I had to call the dealer to figure things out on my own. Clearly the biggest offense to me was a threatening phone call by the salesman (the third one I was passed along to) after he failed to call within almost two hours of our agreed upon time. This dealership supports the reviews I've heard from others and fulfills its role as a poorly managed and staffed sales environment. It's only a matter of time until the poor reputation really reaches the masses and all business is lost. I certainly will not be returning to this dealer and will most definitely not recommend it to my peers. More






