Destination Kia

A POSITIVE EXPERANCE Destination Kia is great place to A POSITIVE EXPERANCE Destination Kia is great place to buy your next car. Our sales consultant William Killeen was a pleasure to buy my used Kia Soul A POSITIVE EXPERANCE Destination Kia is great place to buy your next car. Our sales consultant William Killeen was a pleasure to buy my used Kia Soul from. He answered all my questions and I never felt that I was being pushed or pressured into buying a car, unlike another Kia dealer I won’t mention by name. William worked with me and made it easy to buy my Soul at a fair price. I now look forward to my first service visit; I know I will be treated as a valued customer. Destination Kia remembers their success depends on happy, satisfied customers. Other dealerships may say it but at Destination Kia I experienced it. More

After writing a review on this survey sight about After writing a review on this survey sight about Destination Kia that expressed my frustration with their Finance Department and my displeasure a After writing a review on this survey sight about Destination Kia that expressed my frustration with their Finance Department and my displeasure about not getting a free TV for leasing a Kia Sorento, I was contacted by Destination Kia and asked to come in and that they wanted to make my negative experience with their dealership right. I was told that their Finance Manager and their General Sales Manager that was employed by them at the time of our purchase was no longer with the company and that they would like me to come in and get everything resolved. I went into the dealership on Wed. 8/21/13 at 3:00 P.M. and first spoke with their finance manager Louis Guerra. HE WAS EXCELLENT !!!! He answered all of the questions that I had regarding my lease agreement that were not answered at the time that we closed the deal and he acknowledged that my questions were reasonable and understandable given the fact that we were first time lease customers. Mr Guerra was courteous and definitely informative and very professional. I walked away with a clear understanding of what all of the figures were that were on our lease agreement and I was satisfied with all of the answers to my questions. Mr. Guerra told me that he did not have the authority to authorize giving me a free TV, but that the owner was out on that particular day and that when he returned, they were going to ask him to authorize a TV for me. I left Mr. Guerra's office and as I left, I was approached by Henry Whitbeck, our salesman, and he wanted to make certain that all of my finance concerns were addressed by Mr. Guerra. I told him that they were. I also told him that I was still expecting our free TV and he assured me that he was going to see to it that we got one. He also said that he could not do anything on that particular day regarding our free TV because the owner was out and it required his authorization to give us a TV. Henry assured me that he will contact me regarding when I can come in and get the TV. As I was leaving the dealership, I was approached by Shaun Collins, the Sales Manager, and he wanted to make certain that everything was okay and that all of my concerns (the finance questions and the free TV) were addressed and resolved to my satisfaction. I assured him that they were and I also complimented him on the way that they were resolved to my satisfaction. I told him that I was pleased with the finance manager's performance and the fact that I was going to get a free TV. He assured me that I would be getting a free TV and that they would be in contact with me once the owner of the dealership came into work. It is refreshing to see a company that wants to actually make things right when one of their customers has had a bad experience and it is brought to their attention. Although we got off on a rough start, I would not hesitate to go back to Destination Kia to purchase or lease another vehicle and I would definitely use Henry Whitbeck as our salesperson. They turned a negative into a positive for me and that is not something that a lot of organizations are willing to do these days in the name of good customer satisfaction. THANK YOU DESTINATION KIA !!!!!! I will await your call advising me when I can come in and pick up my TV. More

We had a great experience at Destination Kia! Everyone was very friendly and our sales person Rob was very knowledgeable. We will most certainly be recommending Destination Kia to our friends and family. was very friendly and our sales person Rob was very knowledgeable. We will most certainly be recommending Destination Kia to our friends and family. More

I went to destination kia because i had a lease that was soon to expire and i was interested in leasing another vehicle at the same or similar payment.The salesman i dealt with,Dwayne Ingram,was able to com soon to expire and i was interested in leasing another vehicle at the same or similar payment.The salesman i dealt with,Dwayne Ingram,was able to come up with a way for me to purchase two new vehicles at almost the same payment i was making on my three year old lease and two year old purchase.I was initially skeptical and held my breath until I actually saw the sales contracts.I was incredibly pleased when the sales manager showed me the paper work and,not only did they keep their word,but surpassed the terms that i had agreed to.This was by far the best car purchasing experience I have ever had.Thanks again to Dwayne and the entire destination kia sales team.Carl W and family. More

My appointment was timely. I was kept informed on the status of my truck as i waited. the waiting area was clean and confortable. Service personal were helpfull and friendly. status of my truck as i waited. the waiting area was clean and confortable. Service personal were helpfull and friendly. More

Just bought a 2014 Kia Sorento from salesman Rhett Butler. Fair and honest and dealership was awesome. My wife and I love the new kia and wouldn't hesitate to recommend friends & family to buy a new c Butler. Fair and honest and dealership was awesome. My wife and I love the new kia and wouldn't hesitate to recommend friends & family to buy a new car through Rhett at destination kia. TOP NOTCH! More

the quickest car buying experience ever and the price was right and they were very low key and the car was ready when I came to pick it up right and they were very low key and the car was ready when I came to pick it up More

These guys really treated me great and I enjoyed making a deal with them. I hope that my future dealings with the service department and other employees is equally as rewarding. So far I love my new car that deal with them. I hope that my future dealings with the service department and other employees is equally as rewarding. So far I love my new car that I got 2 days ago and am looking forward to a long relationship with Kia. I was with Armory Nissan for over 20 years. I guess they didn't care if I left or not. More

the sales team were easy and great to work with the only real down side is limited customer parking.Sale went smoothly,did not feel preasured to buy and the price i felt was great. the only real down side is limited customer parking.Sale went smoothly,did not feel preasured to buy and the price i felt was great. More

Nick understood that I have been dissatisfied in previous dealings with what used to be called the "Smart Deal Network," and I promised myself that I wouldn't buy another vehicle from them. Then, in 2012 I dealings with what used to be called the "Smart Deal Network," and I promised myself that I wouldn't buy another vehicle from them. Then, in 2012 I bought a Suzuki which proceeded to decline in value quite quickly as they stopped selling cars in America. NOT the dealer's fault for sure! Nick worked with me relentlessly to find a vehicle that would better suit my needs. He understood my hesitation in dealing here again, and worked a deal that I would be able to live with. Thanks Nick! More