Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Kia
Albany, NY
6,977 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,977 reviews
May 26, 2021
The stupid service rep just tried to up sell engine washes etc.. On a lease vehicle. He must be getting paid a percentage on services not needed. And it cost me $135 to tell me I need new tires with on washes etc.. On a lease vehicle. He must be getting paid a percentage on services not needed. And it cost me $135 to tell me I need new tires with only 25k miles. It’s shameful Pat left. Will think twice leasing another vehicle from puppies and babies. More
by Tony
Verified Customer
May 26, 2021
Brought my car in last week because I had an engine light on had the car towed in by Kia roadside service they didn’t outstanding job call the head that same day to make sure that they will get it in the nex on had the car towed in by Kia roadside service they didn’t outstanding job call the head that same day to make sure that they will get it in the next day for service at 11 o’clock didn’t hear nothing until 3o’clock after I called several times and was told that it was going in at any minute finally around 5 o’clock I was told that they didn’t have an answer and what was wrong with the car had to wait till the next day around 12 31 o’clock to hear what was wrong with the car everything was covered under warranty it seems that everything is gone to texting the customer i’m not too happy with that I’m not happy with I had an appointment at 11o’clock and my car didn’t go in till the next following day I purchased many cars over the years from the dealer but always happy with your previous service manager Pat he always went above and beyond to resolve it I know things have changed in the dealer but I think that you need to say a little more focused on the customer rather than texting and using that type of communication I recommend it to a friend of mine she’s looking for a new Kia to call you folks and she went down and end up buying a car the same day I was one of your first customers at Walksew your Kia dealer bought a new car and serviced a car the same day I think things have changed which maybe Maybe you gotten away from taking care of the customer I know you’ve grown quite a bit and that kind of concerns me because there’s other dealers in the capital District that I stopped going to because the service wasn’t punctual was giving results and answers answers More
by trentjustinrussell
May 26, 2021
All my cars I bought from this place , and so far they are good. Their service is little expensive , but they done good Job. Just happy are good. Their service is little expensive , but they done good Job. Just happy More
by Seronto Hybrid
May 26, 2021
Very helpful explanation ined everything fully was very cuorteous explained warranty policy on tires and why I had to pay full price even though leak may have been there when I started the lease in Decembe cuorteous explained warranty policy on tires and why I had to pay full price even though leak may have been there when I started the lease in December More
by jgilligan63
Employees Worked With
May 25, 2021
My name is Sharon Ruddy and my husband and I have been doing busness for many years with the destination Kia 760 Central Ave. Albany NY. James Morrell is the owner. James is professional and helpful in e doing busness for many years with the destination Kia 760 Central Ave. Albany NY. James Morrell is the owner. James is professional and helpful in every way. We were also fortunite to meet his associate Dennis Miller and were amazed at his ability to be so helpful in our decision to pick out our Kia. Totally professional. Knowledge about these cars and the smoothness to explain every detail. If you need a new car check out this dealership and ask for help. You won't be sorry. Sharon Ruddy More
by norahsj0
May 25, 2021
Owned my car 5 years and never had a bad experience..BUT my last service experience was AMAZING.. Justin the gentlemen that drove me home because my car had to stay the night called me the very next day to my last service experience was AMAZING.. Justin the gentlemen that drove me home because my car had to stay the night called me the very next day to see if I need a ride back to the shop. which I did not but I really appreciated that. I cannot say enough about rich my service tech... More
by SPOONERKITCHEN
Employees Worked With
Justin-shuttle driver, Rich Petri
May 25, 2021
Everytime I come to Kia all the people treat me as if I am the most important person on the earth. People at Kia are Grrrrrreat. Especially Dillon Wagner. am the most important person on the earth. People at Kia are Grrrrrreat. Especially Dillon Wagner. More
by Dillon
Employees Worked With
Rich Petri
May 25, 2021
It was a pleasure dealing with the people of destination Kia . The staff were helpful and pleasant. Everything went smooth from walking inside the dealership until leaving with my new vehicle. Kia . The staff were helpful and pleasant. Everything went smooth from walking inside the dealership until leaving with my new vehicle. More
by MEIS6670
Employees Worked With
Mike Donadio
May 25, 2021
Best new car experience I have ever had, everything went extremely smooth and efficiently. Mike was very informative and professional in all aspects. He knew the vehicle very well. extremely smooth and efficiently. Mike was very informative and professional in all aspects. He knew the vehicle very well. More
by Greglloyd1130
May 25, 2021
Justin was a pleasure to work with and very knowledgeable. He made the buying process quick and easy. I am happy I chose a Kia Niro and he made it possible. Brandy knowledgeable. He made the buying process quick and easy. I am happy I chose a Kia Niro and he made it possible. Brandy More
by pedinoblee
Employees Worked With
Justin Pakatar
