Destination Kia

DO NOT BUY A USED CAR FROM DESTINATION KIA. THEY ARE A HOT MESS, AND HAD US PUT A DEPOSIT DOWN ON A CAR THAT WAS NOT LEGAL TO SELL. We went to see a used Kia Sorento here, and were immediate THEY ARE A HOT MESS, AND HAD US PUT A DEPOSIT DOWN ON A CAR THAT WAS NOT LEGAL TO SELL. We went to see a used Kia Sorento here, and were immediately asked multiple times to put a deposit down on the spot. We didn't appreciate the aggressive asking, but we liked the car, so we put a deposit down the next day. Several days later, well into our hour-long drive to Albany to get the car, we were called saying that there was an issue with the car's title, and we wouldn't be able to drive it home. We were almost there, so we stopped in anyway to see what was up, and ended up having a useless conversation with a manager, David, who was less personable and sympathetic than a literal rock, and had no idea how to deal with an unsatisfied customer. As of this week, going into week 3 of this fiasco, they were still jerking us around and making us wait. Yesterday, we gave up on Destination Kia. I cannot urge you enough to avoid Destination Kia. The whole experience reeked of incompetence, and we'll be asking for our deposit back. What kind of car dealership tries to sell you a car that you literally can't buy? More

Always satisfied with service at Destination Kia… Marshall Blakes went out of his way to diagnose a MIL light on a very busy day. It got repaired and under warranty too! Marshall Blakes went out of his way to diagnose a MIL light on a very busy day. It got repaired and under warranty too! More

My Sorento's engine stopped working and the vehicle was taken to Destination Kia, they performed a "diagnostic", the engine has bad compression and then they stopped looking any further into it and just sa taken to Destination Kia, they performed a "diagnostic", the engine has bad compression and then they stopped looking any further into it and just said that we need a new engine and that our VIN didn't apply for Kia engine warranty. Called a different Kia dealership after a month of no contact from Destination Kia and already have a warranty number and a path forward for the car. Recommend avoiding Destination Kia if possible, scummy and shady practices from their team there. Additionally they are still charging us for telling us what we knew already and not why it happened. More

Loved the sales team…Mel was great! Not happy with the financial guy, he lied Not happy with the financial guy, he lied More

Destination used to be my favorite dealership but no more. I made an appointment to purchase a new car. I arrived 15 minutes early and was told by my sales consultant that I had two customers ahead of m more. I made an appointment to purchase a new car. I arrived 15 minutes early and was told by my sales consultant that I had two customers ahead of me that were walk in's and I would have to wait. The sales person showed me the vehicle I was interested in and told me he would call me with the numbers. I asked about the price and he told me that it would be full sticker price. He said that was a deal as they were selling there cars for over sticker. I waited for his call that never came. I went to another dealer and purchased my new car. It seems that Destination Kia no longer has need for loyal customers. Good luck if you go there. Bill R. More

The service experience was exceptional. The advisor, Marshall, was top notch. Great representative for Kia The advisor, Marshall, was top notch. Great representative for Kia More

the service department was curious and respectful, explaining what service they were performing and giving me the results within a reasonable time. explaining what service they were performing and giving me the results within a reasonable time. More

They make the car buying process very easy and quick. Service department is also very good Service department is also very good More

Every part of buying a car, went very smooth. We were very happy with everything. We were very happy with everything. More