Desoto Ford

New Truck Purchase This has been one of the best experiences at a car dealer that we have had. Our sales person Christy was really on the ball. She not only answered a This has been one of the best experiences at a car dealer that we have had. Our sales person Christy was really on the ball. She not only answered all our questions but was thoroughly right on in her search for our vehicle. She was attentive and not high pressure sales person. She went over and above what our expectations were. She spent countless time researching for the Vehicle we wanted and could afford. The whole DeSoto Dealership gets a big well done and many thanks. I would really highly recommend this dealership to anyone. Thanks so much to Christy and all those involved in our purchase. More

Service with Randy Randy your service department representative noyified me two months ago there was a problem that kept the engine light on. That visit cost us. Over$40 Randy your service department representative noyified me two months ago there was a problem that kept the engine light on. That visit cost us. Over$400. I brought the Jeep in two weeks ago with the engine light on . I recieved a loner becouse Randy said it would take all day to find out what the diagnosis was. The Dodge Journy had smoke billowing out of it and I promptly returned to the dealership . I returned,the keys to the Dodge Journy to the owner Matt Kratser.Randy informed,me it would be ten minutes amd I would be out of there. They finished in a few minutes and told me there was only the charge of the diagnostic fee of over $100. They did not charge me anything else. I returned Monday og this week withtheengine light back on. The owner stated it has been on thewholetime. He is unable to take time off of work. I was chatged over $500 for another repair. The customer service took $100 off the bill. Over $1000. In two,months. And the diagnosis was relivent to the first one. They should have taken care of the issue in January. Randy was very non caring of the situation. Elmer my salesman is awsome and I would buy a vehicle from him again if needed. This service department needs improvement. Laurie Phillips Gallaghet More

Great people and a fair deal I like dealing with locally owned businesses instead of a dealership with corporate ownership based in another state. When you deal with someone loca I like dealing with locally owned businesses instead of a dealership with corporate ownership based in another state. When you deal with someone local, they care more and these people care. More

Had a recall on my 2013 ram Went to dealer with a card i got in the mail saying i had a recall for my 2013 ram. Took about 20 min and i was on my way to the lake! Outstanding Went to dealer with a card i got in the mail saying i had a recall for my 2013 ram. Took about 20 min and i was on my way to the lake! Outstanding job to Caleb, and the service staff! More

Outstanding experience! From the first phone call, to the service dept, to the sales manager. Waylon, Clint, Rob and associates were all outstanding with their customer serv From the first phone call, to the service dept, to the sales manager. Waylon, Clint, Rob and associates were all outstanding with their customer service. The best experience my wife and i have ever had with purchasing a new vehicle. They made sure every aspect of the sale went smoothly and that we were left with no unresolved issues. They treated us like family. Make the drive Southwest Florida! At least make the phone call, you wont be left unhappy. Thank you all so much. More

My new car purchase. Before Thanksgiving last year I got an email from Ford showing the new 2019 Ford Edge ST. Since I was so happy with my 2015 Edge Sport and was having Before Thanksgiving last year I got an email from Ford showing the new 2019 Ford Edge ST. Since I was so happy with my 2015 Edge Sport and was having an oil change done I asked Abby who to talk to in sales cause I wanted to see the changes in the new model. I was dazzled again as I was in 2015 so I ordered the ST. I've driven it from my house to the dealership twice so far and am very happy with the performance and handling with the all wheel drive. More

Best service ever Christy is very friendly and knowledgeable but not pushy. I have purchased many new vehicles and this was by far the best experience ever in the least Christy is very friendly and knowledgeable but not pushy. I have purchased many new vehicles and this was by far the best experience ever in the least amount of time. More

New car My daughter purchased a vehicle from carolyn Worley it was the fastest car deal I ever made! We are 100% pleased with the experience!! Go see caroly My daughter purchased a vehicle from carolyn Worley it was the fastest car deal I ever made! We are 100% pleased with the experience!! Go see carolyn Worley for a fantastic experience! More

great experience Caleb was very knowledgeable and helpful and kept me informed of status of my 20,000 mile service on my 2017 F250..thanks ..this is a grate dealership Caleb was very knowledgeable and helpful and kept me informed of status of my 20,000 mile service on my 2017 F250..thanks ..this is a grate dealership, been coming here since 2014 More

Good people I like dealing with locally owned small town dealerships since I find the dealings much more enjoyable than dealing with large multi-store dealers. I I like dealing with locally owned small town dealerships since I find the dealings much more enjoyable than dealing with large multi-store dealers. I can talk to the owner at any time and get very personal service. I've referred friends to Clint Slaggy and this dealership. More