Desoto Ford

Refreshing I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buy I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buying experience that I have had in a long time More

Great experience In less than 24 hours we were in the car of our choice.. Carolyn worked with us and got the job done.. She was friend and easy to talk to.. It was a g In less than 24 hours we were in the car of our choice.. Carolyn worked with us and got the job done.. She was friend and easy to talk to.. It was a great experience.. Thanks Carolyn More

Great customer service and reliable cars Wonderful people and they do make things happen!! I was very surprised they got me the truck I wanted and Chris wouldn't give up even though I was rea Wonderful people and they do make things happen!! I was very surprised they got me the truck I wanted and Chris wouldn't give up even though I was ready to settle. Thank you!! More

Chuck Lilly the hot headed "Service Manager" To start Abby Depedro is an excellent service writer, she listens and cares about making your vehicle repairs to your satisfaction. I had some issues To start Abby Depedro is an excellent service writer, she listens and cares about making your vehicle repairs to your satisfaction. I had some issues with a tire replacement, the dealership over charged me for road hazard warranty, when I needed it is when I found out of the over charge in the middle of a screw near the side wall, I paid for most of the tire. Then voiced my concerns and if was Chuck Lilly he listened did not say much, I told him I would give a bad rating for the Quick Lane service and I did just that, Chuck calls me and said my poor rating cost Abby $50.00 which I will give to her I don't want my big mouth to cost her anything. And that I'm no longer a customer of Desoto Ford and never return. We learn from the reviews customers give. I did not know Chuck spoke for the owners. Thanks, Glen Gavriloff More

Great car buying experience at DeSoto Automall The dealership went well above my expectations. I found a car online and called into the DeSoto Automall and Carolyn Worley answered the phone. I had The dealership went well above my expectations. I found a car online and called into the DeSoto Automall and Carolyn Worley answered the phone. I had a few questions about the vehicle, she was able to answer them thoroughly and then we discussed price. She told me the price and we came to an agreed upon number. 2 hours later I drove over to the dealership and she already had the vehicle detailed and gassed up. I took the vehicle for a 10 minute drive. Went in and met with Kevin Wantje. He already had my contract written up with the agreed upon numbers. I asked him if he had any warranty options, he did and went over all the options. He adjusted the contract price with the extended warranty that I had chosen. I signed and wrote him a check and walked out the door. I would say my entire time at the dealership lasted 45 mins. Great experience and I highly recommend them if anyone is in the market for buying a car. More

Great service department I was greeted right away. Processed immediately. Questions answered. My service requests were done on time. Actually quicker than I anticipated. . De I was greeted right away. Processed immediately. Questions answered. My service requests were done on time. Actually quicker than I anticipated. . DeSoto Auto Mall is my place for vehicle service from now on More

Helpful Casey in service was great. Very nice helpful and even listened to me vent about the stress of blowing out my tire. The rental car place was horrible Casey in service was great. Very nice helpful and even listened to me vent about the stress of blowing out my tire. The rental car place was horrible though. They refused to rent me the car they first said they would rent me because they had it rented the next day but neglected to mention that when I asked to reserve it More

Overall a great experience Rob , Clint and Nick did a great job putting together the deal on my wife's new 2019 Ford Escape. All around excellent experience and a fantastic wa Rob , Clint and Nick did a great job putting together the deal on my wife's new 2019 Ford Escape. All around excellent experience and a fantastic warranty. More

Simply awesome I enjoyed my experience from the moment I stepped in the building til I drove away. Carolyn is true gem she went to work looking for the vehicle I was I enjoyed my experience from the moment I stepped in the building til I drove away. Carolyn is true gem she went to work looking for the vehicle I was seeking n kept me in the know from day one . She kept working on the best deal n making sure it worked for both parties. Thank you Carolyn and everyone at Desoto automall for all you done. More

Great Service Department I took my car in for an oil change on April 18, 2019. Caleb Aument was my service adviser. He is very courteous and conscientious about servicing ve I took my car in for an oil change on April 18, 2019. Caleb Aument was my service adviser. He is very courteous and conscientious about servicing vehicles. I was in and out in less than an hour and that included the 27 point checkup that is used at this dealership. I highly recommend this service adviser and this dealership for service. More