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Desoto Ford

Arcadia, FL

4.6
340 Reviews
Desoto Automall is a Ford, Chrysler, Dodge, Jeep and RAM Auto Dealer serving South Florida for over 30 years. Our goal is to make your car buying experience the best possible. Desoto Automall offers a wide variety of new and used cars, Chrysler, Dodge, Ford, Jeep and RAM incentives, service specials, and Chrysler, Dodge, Ford, Jeep and RAM parts savings. Conveniently located in Arcadia, FL, and serving all South Florida counties and cities.
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3039 SE Hwy 70

Arcadia, FL

34266

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Showing 340 reviews

September 18, 2021

Great service. Abby quoted the repairs, no hidden fees or add on repairs. She was courteous and called me by name. The repairs were completed on time. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Desoto Ford responded

Thank you, Ann! Our goal is to make every customer as happy as you are. We really appreciate this review!

August 29, 2021

Love this dealership for their Service Center. As a Nurse working the hours I do it is difficult to get in for an oil change sometimes. I tried a closer dealership and was turned away in tears because I didn More

by D. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez, Shawn Barney
Aug 31, 2021 -

Desoto Ford responded

It was our pleasure for sure. We'd like to say that we went out of our way to help you, but the truth is that we try to provide the same level of courteous service to every customer! We're happy that you are happy and look forward to serving again and again! Many thanks!!

August 28, 2021

Christy Malin was/is outstanding! Small town - we care about you 👍 More

by s22pick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Malin, Tim Kratzer
Aug 31, 2021 -

Desoto Ford responded

Small town is a big deal for the personal touch that's so important! Thanks for singling out Christy and have a great day!

Aug 31, 2021 -

s22pick responded

Buying and building our rubicon was painless thanks to Christy Malin. It is worth your drive from the bigger dealers⭐️⭐️⭐️⭐️⭐️

July 29, 2021

Very friendly and professional. Everyone goes out of their way to be helpful, service work is done quickly and expertly. So glad I purchased my vehicle from them. I have to drive over an hour to get the More

by kelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jackson
Jul 29, 2021 -

Desoto Ford responded

Wow, Kelli, we're humbled by your kind words! Thank you so much - we won't let you down! Ever.

June 28, 2021

A very pleasant vehicle buying experience. Will definitely be back. More

by fkossmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Hunsicker
Jun 30, 2021 -

Desoto Ford responded

Just the way we try to make it at Desoto! Thanks!

June 24, 2021

Working with the staff at Desoto Ford was a pleasure. They made the car buying process as easy as possible. All staff members were friendly, respectful, and helpful! More

by dean.grumbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Slaggy, Bethany Ollison
Jun 24, 2021 -

Desoto Ford responded

Believe us when we say that the pleasure was all ours! Many thanks, Dean! Now, just sit back and enjoy the ride!

June 24, 2021

I want to thank Christy Malin for all of her assistance when I went in to "look" at the possibility of purchasing a car. There were several unusual factors with the deal and Christy made each and every on More

by bsdrf3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Malin
Jun 26, 2021 -

Desoto Ford responded

Christy really takes her time with a client and isn't happy until she's made a friend! Thank you for your business and for mentioning Christy! Enjoy your new vehicle!

June 16, 2021

Big thank you to CJ for helping us get the exact Jeep we were looking for. It was a pleasure working with such a great team at Desoto Auto Mall. We will be recommending you guys to all our friends and fam More

by danrice6
Recommend Dealer
Yes
Employees Worked With
Christy Malin, C.J. Hunsicker
Jun 19, 2021 -

Desoto Ford responded

And a big thank you right back, Dan! We sure do look forward to helping your friends and family as we welcome them to the Desoto family along with you! Don't hesitate to give us a shout whenever you need anything!

May 25, 2021

We were looking for a new 2021 Ford Mustang gt with a performance package…. I had three of them sold right in the middle of working out the numbers. I was getting frustrated to say the least until I seen More

by chamar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Joanna , Christy Malin
May 25, 2021

Quality of the vehicle, service, and business operations makes me wonder why the place is even running as a legitimate dealership. Horrible experience and still having issues More

by danielleking856
Recommend Dealer
No
Employees Worked With
Clint Slaggy
Jun 07, 2021 -

Desoto Ford responded

We're not so bold as to say that we don't have an unhappy customer from time to time, but your kind of displeasure is rarely seen at DeSoto. We'd love to know more specifics and would welcome the opportunity to make things better! Call 863.491.4700 to speak to the manager on duty.

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