Desoto CDJR

Fantastic team at DeSoto. Took care of my issue and got me back on the road quickly. Highly recommend, Chuck and his team are friendly group of people who care. me back on the road quickly. Highly recommend, Chuck and his team are friendly group of people who care. More

Took two full days to calibrate my windshield, was charged 4.5 hours for this work and NO parts were needed. Did not matter that I called for an appointment . They said they other job to work on. charged 4.5 hours for this work and NO parts were needed. Did not matter that I called for an appointment . They said they other job to work on. More

Great service done with all my vehicles, staff is knowledgeable and gets to the problem keeping me informed every step. It was a pleasure. Thank you. knowledgeable and gets to the problem keeping me informed every step. It was a pleasure. Thank you. More

good service experience delivered as promised. high recommend. will definetly use their service department for all my Ram needs. Chris was very helpful from start to finish. recommend. will definetly use their service department for all my Ram needs. Chris was very helpful from start to finish. More

AS ALWAYS IT IS A PLEASURE GETTING MY F250 SERVICED AT DAM. NNOTHING BUT A CLASS ACT SERVICE DEPT, AND EVERYONE IS ALWAYS VERY FRIENDLY AND POLITE DAM. NNOTHING BUT A CLASS ACT SERVICE DEPT, AND EVERYONE IS ALWAYS VERY FRIENDLY AND POLITE More

Went in for a recall on my car the people were very nice and friendly and helpful was a very nice experience would go there again and friendly and helpful was a very nice experience would go there again More

Bought the vehicle online, had it delivered the next day. That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us, the vehicle was That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us, the vehicle was as expected. Unfortunately, they've been non responsive with regards to the other stuff they said came with the vehicle, like the 1 year satellite radio and the warranty information, which I've requested information on several times now. I'd like my satellite radio, and I'd certainly like the warranty documentation. I requested the info from "JR" when he delivered the vehicle and was told that "back in his day, they did it different, but that he'd check on it". He didn't follow up. I subsequently received a "thanks for your business, please let me know if you have any questions, and please review us on Google" email. I responded with an "I'd like that information" email. I received a response from Bethany saying "JR is out today and he'll dig into it when he returns". I followed up several days later with both a phone call and an email. The car salesman "JR" called and said "oh that window sticker was just for information on the equipment; not what we were selling you". He went on to say that there was no warranty (I have the window stickers indicating otherwise) and that he had told me all this upon delivery (he apparently doesn't recall telling me how little he knew about the transaction or terms of the sale while standing in my living room). For reference my tag still hasn't arrived either, and the temp tag they issued is expired now. Wouldn't recommend, unless you want to see how stereotypes about car salespeople are made. More

Great place to buy your cars and have them serviced . i don't have any thing more to say ! so go buy your car from these guys don't have any thing more to say ! so go buy your car from these guys More

Desoto Ford (CDJR) Has once again provided me with top notch service. I can take my vehicles to any service center but the Best one is right here in Arcadia. Great job everyone! notch service. I can take my vehicles to any service center but the Best one is right here in Arcadia. Great job everyone! More