Desoto CDJR
Arcadia, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great customer service everyone was super friendly all I needed was an oil change and I didn’t wait long at all... I would definitely recommend to others needed was an oil change and I didn’t wait long at all... I would definitely recommend to others More
Bought the vehicle online, had it delivered the next day. That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us (-1 Star), the v That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us (-1 Star), the vehicle was as expected. Unfortunately, they've been non responsive with regards to the other stuff they said came with the vehicle, like the 1 year satellite radio and the warranty information, which I've requested information on several times now. I'd like my satellite radio, and I'd certainly like the warranty documentation. I requested the info from "JR" when he delivered the vehicle and was told that "back in his day, they did it different, but that he'd check on it". He never got back to me. (-1 Star) I subsequently received a "thanks for your business, please let me know if you have any questions, and please review us on Google" email. I responded with an "I'd like that information" email. I received a response from Bethany saying "JR is out today and he'll dig into it when he returns". I followed up several days later with both a phone call and an email. No response. (-1 star) I'll update the review if they bother to make it right. EDIT: The sleazy used car salesman "JR" called and said "oh that window sticker was just for information on the equipment; not what we were selling you". CAVEAT EMPTOR More
Exceptional service. The level of professionalism that was displayed, the employees were kind, and great experience. I definitely will be a returning customer to this location. was displayed, the employees were kind, and great experience. I definitely will be a returning customer to this location. More
Greg was amazing I explained the much needed maintenance for our upcoming trip and our very tight time crunch to get our vehicle in and out that day he by far Exceeded Any expectations I may have had Than for our upcoming trip and our very tight time crunch to get our vehicle in and out that day he by far Exceeded Any expectations I may have had Thank you Greg More
You will certainly never find a better dealer both in sales and service. Our purchase last year was perfect and the sales department has been top notch every time. sales and service. Our purchase last year was perfect and the sales department has been top notch every time. More
Great trade experience and comfortable, no pressure effort on behalf of the staff. Definitely an absolute consideration for the next vehicle. Kudos to Tyler Jackson for his help with the trade repai effort on behalf of the staff. Definitely an absolute consideration for the next vehicle. Kudos to Tyler Jackson for his help with the trade repair. More
Best service i have ever received. Highly recommend there use. Service manager very attentive to our needs and made our vehicle a priority to fix. use. Service manager very attentive to our needs and made our vehicle a priority to fix. More
Lol well it was an experience, couple hundred plus dollars later just to replace a tail light bulb . But I have a sense of humor they did spend a couple hrs . I’m old first you replace the bulb , the dollars later just to replace a tail light bulb . But I have a sense of humor they did spend a couple hrs . I’m old first you replace the bulb , then the fuse but modern technology wins . More
Christy is always the best and goes out of her way to make the purchase a great experience. Lee in the parts department is very knowledgeable and always returns my call make the purchase a great experience. Lee in the parts department is very knowledgeable and always returns my call More