Desert Toyota
Tucson, AZ
Filter Reviews by Keyword
By Type
Showing 453 reviews
Delightful Surprise! I had no intention to buy a new car that day. I came in for service on my 2001 Toyota, and while waiting I cruised the showroom. Lots of pretty pretty I had no intention to buy a new car that day. I came in for service on my 2001 Toyota, and while waiting I cruised the showroom. Lots of pretty pretty cars! And the sales rep who gave me the guided tour, Casey Muse, was incredibly knowledgeable about each of them. The last car I noticed gave me a thrill when I saw it, and I rushed over to it. It was, for want of a better description, my auto-soul-mate! I fell in love. As it turned out, my car need much more than I was prepared to commit. I made an instant, and inevitable decision - I wanted the brand new shiny car. I turned to Casey and said I want to make a deal. He told me he wouldn't even talk to me about that until I took a test drive and confirmed that I really loved it. After the wonderful drive, I explained that I had little time before an appointment I must keep. Casey and the rest of the team at Desert Toyota went to work, got my trade in quote, arranged my financing, and had me driving out of the lot in time to make my appointment. I am very happy with my purchase, and with the Excellent Service I have received, both before and since the day I bought the car. I had almost forgotten what real Customer Service is like, but Desert Toyota, and Casey Muse reminded me in a marvelous way. I would recommend them to everyone, especially if you are skeptical of "car salesmen". More
Got a super fun car in a breeze! My 2016 Camry lease was expiring and I had to buy it or turn it in and find something else. Freddy Solano must have looked up my past 5 purchases the My 2016 Camry lease was expiring and I had to buy it or turn it in and find something else. Freddy Solano must have looked up my past 5 purchases there and found that I really liked a Corolla Sport that had been totaled in a 3 car sandwich stop (I was in the middle). With a $2000. incentive to buy a Corolla and $500 in customer loyalty from Toyota, I had an easy $2500. down payment. I had a test drive in the Corolla SE while Freddy sharpened his pencil to give me the best deal he could. I love the car and believe I got a good deal -- I even got help in the evening when I couldn't figure out how to work some of the fancy dash tools, and Freddy was very patient and helpful in setting them up for me. Mike, in finance, was also very nice in explaining different options to me and pointing out that there was a sale on a 5 year warranty that would cover all my service for 5 years. I have purchased 5 vehicles from Desert Toyota since 2011, and this was the most fun yet! More
Sales process I leased a Toyota Prius. I called one day and had a firm price over the phone. I went into the dealership the next morning and the process was simple I leased a Toyota Prius. I called one day and had a firm price over the phone. I went into the dealership the next morning and the process was simple and quick. The salesman David B was courteous and knowledgeable. More
New car purchase We purchased a new car with the assistance of Tomas Cantorami. He was wonderful and very knowledgable. It was a pleasure working with him as well as We purchased a new car with the assistance of Tomas Cantorami. He was wonderful and very knowledgable. It was a pleasure working with him as well as the other people. More
Salesperson Your salesperson Victor Navarro was wonderful. He was very knowledgeable about the information I asked about the car and he has a great personality. Your salesperson Victor Navarro was wonderful. He was very knowledgeable about the information I asked about the car and he has a great personality. Victor is an asset to your company. More
My new Highlander Happy to work with Alex, he was never pushy, but honest, friendly and knowledgeable about the car, he has been there in the months we were deciding on Happy to work with Alex, he was never pushy, but honest, friendly and knowledgeable about the car, he has been there in the months we were deciding on what to do, never pushy. More
All Around Winners Honest people. Great facility. Super service department. Relaxed and friendly atmosphere. They listened to me. I followed the process all the way Honest people. Great facility. Super service department. Relaxed and friendly atmosphere. They listened to me. I followed the process all the way and it was smooth. Jose and Quincy really worked hard to make sure we were satisfied. More
Good experience and no hassle. The process was not as difficult as I thought it would be. The salesmen were all very nice and there was no pressure involved. Everything was expl The process was not as difficult as I thought it would be. The salesmen were all very nice and there was no pressure involved. Everything was explained in detail until I was satisfied. I was happy with the price and am very satisfied with the car. More
No problems at all. Everyone we worked with at Desert Toyota was very helpful and patient with us. We were given all the time we needed to satisfy ourselves that we were Everyone we worked with at Desert Toyota was very helpful and patient with us. We were given all the time we needed to satisfy ourselves that we were choosing the right vehicle for us. More
Great! Quincy, Kevin &Johan where very nice to me and they met my needs. Mike Nunnari also help me on answering the questions that I had at the end of my pur Quincy, Kevin &Johan where very nice to me and they met my needs. Mike Nunnari also help me on answering the questions that I had at the end of my purchase. Thank you. A. Sanchez More