
Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have always taken my Bentleys (3) to this dealership. Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to call Thursday to check on the status to find they have not even started the service. No loaner vehicle was provided or offered and no information that my vehicle was going to sit for 2 days beyond a scheduled 4 hr procedure (oil/filters/spark plugs). When I did pick up the vehicle there was myself and another customer. I was acknowledged and told it would be a second and waited 10 minutes listening to my service director just chat with another individual about Range Rovers and his work history knowing I was waiting. I had to go to the 2 service advisors working the desk and close my bill. I found the service shocking as Bentley is one of the best in the industry and the attention to clients should be #1. I honestly get better service at the KIA dealership for my Telluride than at this Bentley dealership. I will be transitioning to use San Diego or LA Bentley Dealerships for service from now on. More
Excellent! Beautiful...clean..great service! My salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley at this dealership!!!!! More
Professional and honest transactors. Austin whose his business .finance department did a good job. I recommend this dealership. business .finance department did a good job. I recommend this dealership. More
Everything was absolutely fantastic! Kyle and Elana were exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car. exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car. More
We took our flying spur into the dealership last fall to have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and return have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and returned to the dealership to have the tint fixed. When we came to pick up the car one B center cap was missing. We know it was on there since before we took the car there we washed it including the wheels. When we reported the missing center cap, they said those things fall off all the time. I own three Bentleys, I’ve had this one for twelve years and the center cap has never fallen off any of them. More
Great fast service as always. Picked up at house with bad tire and replaced in hours. bad tire and replaced in hours. More
Terrible , poor attitude Caught the salesperson in a lie 3 times. Didn’t know what he was talking about. Would say one thing, run ask the gm come back and say another. Then say he never said said what lie 3 times. Didn’t know what he was talking about. Would say one thing, run ask the gm come back and say another. Then say he never said said what he originally said. Tried to play to many games. Not interested in that. Was there to buy a car, in and out. More
Sales service is not good. Totally forgot the extended warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and they never fix the problem. This is my second Bentley with this dealership and for sure the last one. I have a house in Rancho Mirage I want to support local business but the experience is no good More
My Bentley came back damaged each time in for service. The quality has dramatically dropped since Dennis retired. My top was damaged and they tried to say it was normal wear and was where they were workin The quality has dramatically dropped since Dennis retired. My top was damaged and they tried to say it was normal wear and was where they were working. Broke interior piece while in to fox the damaged top. This is absurd Bentley is to be the best and represent the best. I get better service and care of my vehicle at MB More
Smoothest car buying experience ever. One of the best car dealerships all around. dealerships all around. More