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Desert European Motorcars

Rancho Mirage, CA

4.8
287 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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71387 CA-111

Rancho Mirage, CA

92270

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Showing 287 reviews

November 30, 2021

I have always taken my Bentleys (3) to this dealership. Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus Moya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Labrecque
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Desert European Motorcars responded

Hi there, thank you for your feedback. We're sorry to hear about the issues with your service experience and we apologize that our team was not able to rectify the situation in a timely manner. We take pride in providing excellent customer service so I'm glad you were satisfied with the resolution. If there is anything else we can do for you please don't hesitate to reach out!

November 12, 2021

Excellent! Beautiful...clean..great service! My salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley More

by Cbg417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rosafort
November 04, 2021

Professional and honest transactors. Austin whose his business .finance department did a good job. I recommend this dealership. More

by pmorady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Everything was absolutely fantastic! Kyle and Elana were exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car. More

by Pauls1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elana, Kyle Racine
October 21, 2021

We took our flying spur into the dealership last fall to have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and return More

by Borthfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Great fast service as always. Picked up at house with bad tire and replaced in hours. More

by lspitco
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2021

Terrible , poor attitude Caught the salesperson in a lie 3 times. Didn’t know what he was talking about. Would say one thing, run ask the gm come back and say another. Then say he never said said what More

by Beachfolk21
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron at indigo
August 26, 2021

Sales service is not good. Totally forgot the extended warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and More

by Leemichael0510
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

My Bentley came back damaged each time in for service. The quality has dramatically dropped since Dennis retired. My top was damaged and they tried to say it was normal wear and was where they were workin More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Cammisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus service director New
Aug 09, 2021 -

Desert European Motorcars responded

We are sorry to hear about your experience with us, as it is not one that we want for you. Please know that we take matters like this seriously and will pass this onto our team to make sure this does not happen again. If there is anything we can do to remediate this situation, please contact us directly at (760) 904-3478 to speak with a manager. We hope you will give us another try in the future!

July 01, 2021

Smoothest car buying experience ever. One of the best car dealerships all around. More

by Vinny Nazerian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillipe Trussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Racine, Gerard Noonan
Jul 06, 2021 -

Desert European Motorcars responded

Thank you, Vinny for the fantastic review. We hope to continue doing business with you for the years to come!

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