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Desert European Motorcars

Rancho Mirage, CA

4.9
280 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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71387 CA-111

Rancho Mirage, CA

92270

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Showing 280 reviews

August 26, 2021

Sales service is not good. Totally forgot the extended warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and More

by Leemichael0510
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

My Bentley came back damaged each time in for service. The quality has dramatically dropped since Dennis retired. My top was damaged and they tried to say it was normal wear and was where they were workin More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Cammisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus service director New
Aug 09, 2021 -

Desert European Motorcars responded

We are sorry to hear about your experience with us, as it is not one that we want for you. Please know that we take matters like this seriously and will pass this onto our team to make sure this does not happen again. If there is anything we can do to remediate this situation, please contact us directly at (760) 904-3478 to speak with a manager. We hope you will give us another try in the future!

July 01, 2021

Smoothest car buying experience ever. One of the best car dealerships all around. More

by Vinny Nazerian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillipe Trussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Racine, Gerard Noonan
Jul 06, 2021 -

Desert European Motorcars responded

Thank you, Vinny for the fantastic review. We hope to continue doing business with you for the years to come!

June 09, 2021

We Love Austin!He did a great job navigating our We Love Austin! He did a great job navigating our special order car and all of the details from a distance. He is the best! More

by Hjplatt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Desert European Motorcars responded

Thank you for the wonderful review! We are more than ecstatic that your experience with us was fantastic. It was a pleasure doing business with you!

April 09, 2021

The positive point was the price, but their attention to detail in follow-up was severely lacking. They made mistakes in the licensing and paperwork that required multiple follow up calls and made a monetar More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Caldwell
March 24, 2021

Jesus was great to work with. We had no issues with the service and the car was ready when promised. Will come back again. Thanks More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Desert European Motorcars responded

Thank you kindly for your review. We're glad that your experience with us was great and we can't wait to see you again!

March 03, 2021

They picked up our car, did a thorough analysis and sent a detailed summary of recommended work. We opted to wait until we leave the valley in May to get the work done. The only challenge is determining whi More

by 2008 XJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Desert European Motorcars responded

We're glad to hear about your positive experience with us! Thank you so much for leaving us a review. We appreciate you!

February 18, 2021

Modern, friendly, professional, making the necessary effort to accommodate the needs of the customer. Unfortunately, not all the necessary parts were available to complete job More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
January 22, 2021

Service was great and all work was completed in a timely fashion. My only complaint, my car was clean when I dropped it off, but filthy when I picked it up. It should have been washed after being there for More

by Martinsteinbrugger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Vives
December 23, 2020

If you want to purchase a luxury vehicle THIS is the place to do it. They are friendly, knowledgeable and make the transaction easy. They are familiar with all of the types of payment we wanted to use More

by PoshMama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rosafort
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