Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ebay liars I bid on a cayman on ebay and went over the reserve. They canceled the auction In the last four hours and claimed they sold it to someone during thos I bid on a cayman on ebay and went over the reserve. They canceled the auction In the last four hours and claimed they sold it to someone during those last few hours. They clearly didn't want to sell it for the reserve price I went over so they lied about it to ebay and to me. The car still is up for sale on their website. I should have known better, in their only feedback they pulled the same thing on someone else. Hey idiotic, lying dealer why don't you make your reserve price higher then you won't have to lie, lie, lie. I'm glad they showed their colors before I bought from them. Beware! More
Worth the distance to buy here. While I have a home in the desert, I live in Los Angeles. I'm so glad we met Eric Brooks and the team at Desert European Motors over the holiday week While I have a home in the desert, I live in Los Angeles. I'm so glad we met Eric Brooks and the team at Desert European Motors over the holiday weekend in Palm Springs. I'm driving the RR of my dreams (my third) and it is the best dealership experience to date. Clear concise communication, friendly, professional, fair and abundantly generous with customer service. They are also happy, good-natured people as a whole. They seem to love what they do and genuinely made it a pleasure to do business with them. The thoughtful touch of placing the sales guy, service manager, and general manager's business cards inside my owner's handbook including each of their mobile numbers says a lot too. I can't wait to buy my next new car from them -- again. More
This dealer will sell you a car without an insurance. They will not notify the bank or insurance company. In the event of an accident, you're on your own (even if your insurance is paid) the second insur They will not notify the bank or insurance company. In the event of an accident, you're on your own (even if your insurance is paid) the second insurance that they claim in your lease agreement as a backup is a total scam! This dealer cost our family $10,000 for not turning in the correct documentation. Buy/lease your car elsewhere!!! More
We just moved into the valley and saw this place on our drive to our home, it looked real nice. I recently went in to Porsche and i took a friend. I was turning 18 next week and my father told me to go loo drive to our home, it looked real nice. I recently went in to Porsche and i took a friend. I was turning 18 next week and my father told me to go look around and see what like and to tell him later. So we went out to the dealer and when we arrived a 911 caught my eye, me and my friend got close to it and i was looking thru the window of it and then a dark haired man ran out and rudely told us what do you want, i said I'm looking for a car i might purchase and this one i liked best, he rudely said that's cute but i doubt you can afford any car here, we instantly left and told him he lost a customer. My father gave me a large limit of what i could get, it was well within the budget, and funny when we left i brought my fathers Bentley there and when we went back to it he ran at us saying HEY when we got in like thinking it wasn't ours, like we stole it from them, he stopped and said oh. We ignored him and left, we took our business to another dealer the next day, far but worth it and will be purchasing a car similar to the one i wanted. Huge improvement in customer service, the complete opposite of the way we were treated at Desert European. Will never recommend this dealer to anyone. More
Got our new Range Rover Sport two weeks ago and am really pleased. Alan Leighton (Salesman) really took good care of us. No pushy dealer tactics, just honest information and attention to detail. The electron pleased. Alan Leighton (Salesman) really took good care of us. No pushy dealer tactics, just honest information and attention to detail. The electronics that control the suspension on this car are truly amazing and all the creature comforts make you feel like it was really worth the money. I Recommend this dealership without reservation. More
I would highly recommend this dealership and specifically Ms. Jaime Moore, the sales manager I worked with in purchasing my Bentley Mulsanne. Although I do not live in the area of their dealership, but Orego Ms. Jaime Moore, the sales manager I worked with in purchasing my Bentley Mulsanne. Although I do not live in the area of their dealership, but Oregon, the transaction was completed with ease. The car is stunning. Now onto the dealership and Jaime! I visited the dealership on a couple of occasions and it is clean, professional and beautifully appointed. But the star of the show was Jaime Moore! She is lovely, professional, thorough and has an engaging and warm personality. Her service after the sale is superb and she contacts me often to make sure I am satisfied with my new car. I could not be happier than working with her. I know professionalism when I see it and I can tell you she is a 12 on a scale of 1 to 10! Regards, Ed Tonkin More
Mr. Barron was a pleasure to work with. As a person who has owned Jaguars since 1980, I have never experienced such poor quality detail work. My car was rinsed; not washed. I had to come home and redo th has owned Jaguars since 1980, I have never experienced such poor quality detail work. My car was rinsed; not washed. I had to come home and redo the windshield, wipe the wheels and clean one floor mat where a dirty footprint was left. This has happened each time I came in for service/repair. Your unattractive waiting room and careless detail work are not what I expect from a Jaguar dealer. More
DEALER IS ALL ABOUT CUSTOMER SATIFICATION WHTHER IT IS SALES OR SERVICE.I CANNOT SAT ENOUGH GOOD THINGS ABOUT CHRISTIAN IN SALES.STAN IN THE SERVICE DEPARTMENT IS OUTSTANDING AND ELENA IN FINANCE IS EXTRE SALES OR SERVICE.I CANNOT SAT ENOUGH GOOD THINGS ABOUT CHRISTIAN IN SALES.STAN IN THE SERVICE DEPARTMENT IS OUTSTANDING AND ELENA IN FINANCE IS EXTREMELY HELPFUL. THIS WAS MY SECOPND PURCHASE AT D E M AND I LOOK FORWARD TO THEIR CONTINUED GREAT CUSTOMER CARE AND FRIENDLY STAFF. DAVID P More
One of the greatest car buying experiences of my life. Very quick, very honest and very professional. Will be a customer for life. Thanks. Alberto Galante Financial Advisor One of the greate Very quick, very honest and very professional. Will be a customer for life. Thanks. Alberto Galante Financial Advisor One of the greatest car buying experiences of my life. Very quick, very honest and very professional. Will be a customer for life. Thanks. Alberto Galante Financial Advisor More
The best dealership on earth! Jon has been amazing and The best dealership on earth! Jon has been amazing and very helpful in guiding me through the purchases of many cars and has become a trusted frien The best dealership on earth! Jon has been amazing and very helpful in guiding me through the purchases of many cars and has become a trusted friend. Elena was wonderful! Without her I would not be able to drive my beautiful Maserati!! I recommend highly to anybody that appreciates professionalism and being treated like a king. Dr. Renato Calabria More