Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Antenna Repair Recently brought my car in to the Desert European Motors Audi dealership in Rancho Mirage. The moment i pulled my car into the service area, I was war Recently brought my car in to the Desert European Motors Audi dealership in Rancho Mirage. The moment i pulled my car into the service area, I was warmly greeted by the staff. I was promptly received by Loreena who escorted me to her desk to begin gathering my information. We finished everything within 10 minutes and she gave me a loaner(was lucky to get the same model as my car!). She informed me that she would call me as soon as she had more information from their service team. She left me follow up messages throughout the day on the status of the repair and finally when it was ready for pick up. What impressed me the most was the efficiency, professionalism and follow up each step of way. My wife owns a car with another local dealership, they dont even return her call for an appointment. Very happy with the team, (especially Loreena) at this Audi dealership and strongly recommend them to friends and family. R.C. More
Local service is always the best Convenient location personable staff makes this dealership exceptional. I appreciate the time and diligence taken in locating the very vehicle I wante Convenient location personable staff makes this dealership exceptional. I appreciate the time and diligence taken in locating the very vehicle I wanted. Strong work- thanks!!! More
Warranty work well done Warranty work to update/replace passenger air bag. The car was brought in by my housekeeper as I am in France. She reports all went well and was done Warranty work to update/replace passenger air bag. The car was brought in by my housekeeper as I am in France. She reports all went well and was done quickly and efficiently. The car is an Audi conv. More
Great Customer Service! First, the architecture of the building is cool Once you walk in, however, you realize that the staff is very friendly and personable, knowledgeable, First, the architecture of the building is cool Once you walk in, however, you realize that the staff is very friendly and personable, knowledgeable, and attentive. Steve Clark was my "Audi Brand Specialist," and I recommend him highly. More
Best Audi dealership in North America Great staff, great facility, fair deal, no stress, totally accommodating. Night and day better than Sonic in Houston. The business office was even nic Great staff, great facility, fair deal, no stress, totally accommodating. Night and day better than Sonic in Houston. The business office was even nice to work with. Expeditious purchase process. More
Never returning The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I am planning on contacting someone in an upper management position who wants to listen and make changes. After servicing three different vehicles in the Rancho Mirage dealership I have never been more disappointed and angry. More
Purchased a Jaguar SUV They found the car that I wanted and promptly delivered it to me. Everyone I spoke with was polite and businesslike. It would be my pleasure to recomm They found the car that I wanted and promptly delivered it to me. Everyone I spoke with was polite and businesslike. It would be my pleasure to recommend them to friends. More
Excellant Experience Entire staff was friendly and accomodating. They found my vehicle of choice and gave me a fair trade in. Did not try to load up the extras and going t Entire staff was friendly and accomodating. They found my vehicle of choice and gave me a fair trade in. Did not try to load up the extras and going thru Finance was a breeze. More
Service Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. More
Service Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. More