Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Never returning The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I am planning on contacting someone in an upper management position who wants to listen and make changes. After servicing three different vehicles in the Rancho Mirage dealership I have never been more disappointed and angry. More
Purchased a Jaguar SUV They found the car that I wanted and promptly delivered it to me. Everyone I spoke with was polite and businesslike. It would be my pleasure to recomm They found the car that I wanted and promptly delivered it to me. Everyone I spoke with was polite and businesslike. It would be my pleasure to recommend them to friends. More
Excellant Experience Entire staff was friendly and accomodating. They found my vehicle of choice and gave me a fair trade in. Did not try to load up the extras and going t Entire staff was friendly and accomodating. They found my vehicle of choice and gave me a fair trade in. Did not try to load up the extras and going thru Finance was a breeze. More
Service Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. Steve and the mechanic who worked on my 997.2 tt did an excellent job with service and repair. No problems at all. Timely and dedicated to excellence. More
Service Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. Knowledge of service, great customer service and and Lorena follow up with me on everything in regarts my car, thank you so much for all your help. More
Worst experience ever Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit Horrible!! I'm on my third Audi now and love the brand but this dealer is the worst! They messed up during my sales transaction and dropped my credit 100 points! Went in yesterday to meet with TDI settlement representative. Was there for 2 hours before they realized they shipped my car I just traded in somewhere else. Unreal! There is zero accountability and they do not care about you. Nothing has been done to make amends for the horrible treatment I've received the last few months. My family has bought 3 new cars in the last 7 months and I fully regret it now. Stay away!! More
LOOOVE! I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there with the expectation of purchasing a car. I really didn't even think i could own an audi! Steve Clark was very professional and did everything he could to help me! He dedicated his time to me and he as well as his team at audi made my dreams come true! Not only with helping me get financed but with getting me a low APR and with payments i can afford. This location and everyone in it really make me feel welcomed and important and like family! I highly recommend this location. More
VERY POOR SERVICE! This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a ph This review relates to repair work and safety recall items. After several attempts and no return calls from this dealer's service depart, I made a phone call to Audi of America (1-800-253-2834). Audi of America got the dealer contact on phone, confirmed part availability and then transferred me directly so I was able to make the repair appointment. It would have been nice to just make a phone call to,the Audi RM and get this done the first time! I also drive an S5 Cabriolet in Canada and our Audi dealer there is much more responsive..... More
rude, sell cars with wheels that last 10,000 miles sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales pe sell cars that wheels wear out after 10,000 miles stating that it makes it sports car, it is a front wheeled jetta pufffed up, it is not the sales personal to inform buyers that tires last such a short time acccording them so buyer beware don"t buy audi (remember the mid 1980's) buy a vw which owns audi and buy a jetta or buy any other car brand More
Poor service once they have your money I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive I bought a Certified Pre-Owned Jaguar online. Up until they had the money in the bank (wired to them), service was attentive and generally responsive. Once I got there, the execution was very poor and they were less interested in my well being. Perhaps because Jaguar is the lowest cost of the cars they sell, they definitely do not make you feel like a valued customer. Their poor logistics cost me an extra day (I flew out there and had to spend the night and the entire next day waiting), they didn't have time to go over any of the vehicle's features with me (though they made me sign something that said they did). By far the worst luxury car dealership experience I've had. Thankfully, they will not be the dealer I have the long-term service relationship with. More