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Desert European Motorcars

Rancho Mirage, CA

4.7
285 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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71387 CA-111

Rancho Mirage, CA

92270

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Showing 285 reviews

September 25, 2017

Responsible, courteous and on schedule The service was very good. Chad was exceptionally patient and accommodating. There were several cars arriving at the same time. The only suggestion I More

by Pbronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad!
Nov 13, 2017 -

Desert European Motorcars responded

Thank you for the great feedback! We apologize for the delay on your service and look forward to correcting this during your next visit with us!

September 22, 2017

Great Experience I took my car in for a scheduled maintenance to the Rancho Mirage location for the first time and it was an easy process with great customer service! More

by SL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Sep 26, 2017 -

Desert European Motorcars responded

Thank you for the feedback! We look forward to the next opportunity to be of your assistance!

September 21, 2017

Much better service Former services at this dealership were unsatisfactory. But I was very satisfied this time. I was impressed with the new service manager. He may be More

by Pat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena
Sep 26, 2017 -

Desert European Motorcars responded

Pat, thank you for leaving us a review! We appreciate your feedback and hope you continue to visit us for all of your vehicle needs!

September 17, 2017

Audi Rancho Mirage New people in Service very friendly but I have had several issues with my SQ5 with poor response from Audi USA , nothing in particular with this deale More

by No more Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna and Lorena
Sep 18, 2017 -

Desert European Motorcars responded

Thank you for the compliments towards our team at Audi Rancho Mirage! If there is anything our team can do to help with the issue on your SQ5, please give us a call at 760-674-2556.

September 17, 2017

THIS IS HOW THE CAR EXPERIENCE SHOULD BE. Audi Rancho Mirage provided the best car buying service I have ever experienced. From the finance department to Mark the technical advisor to Jeremy o More

by jimmy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Mark
Sep 18, 2017 -

Desert European Motorcars responded

Thank you for leaving us such a great 5-star review! We are delighted to know our team was able to make your car purchasing experience a pleasant one. Enjoy your new vehicle and let us know how we can be of assistance in the near future!

September 17, 2017

THIS WAS THE BEST CAR BUYING EXPERIENCE SO FAR! Very friendly, polite, courteous and nice people. They stayed open late so we can finish our transaction. We got exactly the car we wanted at the p More

by n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Deanda
Sep 18, 2017 -

Desert European Motorcars responded

Thank you for leaving us a 5-star review! We are glad to hear Paul was able to accommodate to your needs and get you in the car you came for. Please continue to see us for all of your future Audi needs!

September 15, 2017

Quick service but felt I was overcharged for diesel fluid. I was supposed to have free service til 50/60 miles and was charged 167 to add fluids. Not happy. I mentioned to the service writer that I had free se More

by Jack1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Sep 18, 2017 -

Desert European Motorcars responded

Thank you for your feedback on your recent service visit! We are disappointed to hear about the misunderstanding on pricing of your routine maintenance. Please call our service department directly if you would like to discuss further and work towards a resolution at (760) 610-0315.

September 14, 2017

Excellent service department I had gone there to replace my windshield. Everyone was very friendly and accommodating. In less than an hour and a half I was on my way home. Thank y More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 14, 2017 -

Desert European Motorcars responded

Gigi, we appreciate your 5-star review!! We strive to make every visit easy going and accommodating to our customers. Please come back to see us, we will be looking forward to being of your assistance again!

September 13, 2017

Service Appointment It is always a great experience having my car serviced at Land Roved Rancho Mirage. Chad is very professional and wonderful to work with. He explains More

by Randi Greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
September 12, 2017

Steve Clark rocks it out! We recently leased an Audi Q5 and Steve knocked it out of the park. We got a great deal with a trade in and the process was painless and seamless - th More

by PatrickPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Shad the GM, Gregor in Service
Sep 14, 2017 -

Desert European Motorcars responded

PatrickPS, we appreciate you taking the time to leave us a great review! Congratulations on your new Q5 and please come back to visit us. Steve and the team will be looking forward to being of your assistance.

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