Desert European Motorcars

Excellent customer Service. Jenna Paine was very helpfull and freinly . Very Professional and knowledgeable on Audi cars and parts. I Will defetnelly go back customer Service. Jenna Paine was very helpfull and freinly . Very Professional and knowledgeable on Audi cars and parts. I Will defetnelly go back for future car maintenance. More

Loaner The only problem was the rental car situation They had no loaner so had to be driven to a rental car location and then I had to drop off at the rent The only problem was the rental car situation They had no loaner so had to be driven to a rental car location and then I had to drop off at the rental location and wait for a ride back Was not happy with that!!!! And inconvenient More

Exceptional professionalism, communication, competence Highest standard of sales and service. Highly knowledgeable, courteous, conscientious, attention to every detail and customer need I've returned num Highest standard of sales and service. Highly knowledgeable, courteous, conscientious, attention to every detail and customer need I've returned numerous times to purchase vehicles from this dealer and it's senior management More

Service Jenna was very helpful and accommodating to my needs. The service was done in a timely manner and she made sure I had full understanding of what need Jenna was very helpful and accommodating to my needs. The service was done in a timely manner and she made sure I had full understanding of what needed to be done to my car. More

Responsible, courteous and on schedule The service was very good. Chad was exceptionally patient and accommodating. There were several cars arriving at the same time. The only suggestion I The service was very good. Chad was exceptionally patient and accommodating. There were several cars arriving at the same time. The only suggestion I could make would be to hire more service attendants. My appointment was at 7:30 and was taken care of very well with personalized service at 8:10. Thank You More

Great Experience I took my car in for a scheduled maintenance to the Rancho Mirage location for the first time and it was an easy process with great customer service! I took my car in for a scheduled maintenance to the Rancho Mirage location for the first time and it was an easy process with great customer service! More

Much better service Former services at this dealership were unsatisfactory. But I was very satisfied this time. I was impressed with the new service manager. He may be Former services at this dealership were unsatisfactory. But I was very satisfied this time. I was impressed with the new service manager. He may be the reason the good service. More

Audi Rancho Mirage New people in Service very friendly but I have had several issues with my SQ5 with poor response from Audi USA , nothing in particular with this deale New people in Service very friendly but I have had several issues with my SQ5 with poor response from Audi USA , nothing in particular with this dealership.. More

THIS IS HOW THE CAR EXPERIENCE SHOULD BE. Audi Rancho Mirage provided the best car buying service I have ever experienced. From the finance department to Mark the technical advisor to Jeremy o Audi Rancho Mirage provided the best car buying service I have ever experienced. From the finance department to Mark the technical advisor to Jeremy our sales associate. My wife and I could not be happier. We bought the car online and when we showed up to drive the vehicle away, they had the vehicle in the showroom, detailed to perfection. Mark spent so much time describing the vehicle's details that my wife was thoroughly comfortable with the vehicle. He set up everything and gave us his email for follow on questions. Jeremy was very professional and led us through the entire purchase. We put 500 miles on our car on our first day and could not be happier. THIS IS HOW THE CAR EXPERIENCE SHOULD BE. More