
Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic Sales Experience Louie Zuniga is the Internet salesman and was easy, polite and made the whole experience enjoyable and pain free. I totally recommend him to anyone l Louie Zuniga is the Internet salesman and was easy, polite and made the whole experience enjoyable and pain free. I totally recommend him to anyone looking for a Jaguar or Range Rover. I love my Jaguar and feel he treated me right. Thanks Louie Zuniga More
First Land Rover One of the best car buying experiences I have ever had. My salesman, Gabe was knowledgeable and professional. Bill, our finance manager got us throug One of the best car buying experiences I have ever had. My salesman, Gabe was knowledgeable and professional. Bill, our finance manager got us through the price in record time. Whoops... and I Lovelovelove my new car!!! More
Rolls tire replacement Replaced the tire while I waited which took less than an hour. I visited many of the showrooms to see new cars that we’re for sale Replaced the tire while I waited which took less than an hour. I visited many of the showrooms to see new cars that we’re for sale More
Stress Free Everyone is always enjoying their job! Friendly and fast from sales to service . They have always taken care of us . Will buy another vehicle here ! Everyone is always enjoying their job! Friendly and fast from sales to service . They have always taken care of us . Will buy another vehicle here ! More
An Outstanding Experience Post-retirement, we planned to consolidate to a single vehicle that offered Safety, stylish comfort with cargo capacity for camping. After internet Post-retirement, we planned to consolidate to a single vehicle that offered Safety, stylish comfort with cargo capacity for camping. After internet research we had narrowed the choices to 3 makes and models. We spnet 1/2 a day test driving and on a whim stopped into the Audi dealership which turned out to be the best decision of the year so far. More
Service The experience was pleasant and efficient. The check-in attendant was supper friendly and professional. Chad handled my service with such courtesy. No The experience was pleasant and efficient. The check-in attendant was supper friendly and professional. Chad handled my service with such courtesy. Not belittling as many service folks can be. Eventhough obviously inundated, he took ample time to explain everything. Callled when he said he would and was ready when I arrived to pick up my car. More
Great Buying Experience Nick Alexander was a great partner in the buying process. He is a car enthusiast and was very knowledgeable about the car with no pressure to go in a Nick Alexander was a great partner in the buying process. He is a car enthusiast and was very knowledgeable about the car with no pressure to go in a certain direction or add high-cost features. The process was fun. The pricing was fair. The delivery was ahead of schedule. Mark Wilson was super explaining the bells and whistles. He even offered to come to my house to program the Homelink system. It was a great experience. More
Outstanding Dealership Chad service rep was outstanding and I really appreciate the greeting from my sales person Gabe. They went above and beyond and that is why I drive fr Chad service rep was outstanding and I really appreciate the greeting from my sales person Gabe. They went above and beyond and that is why I drive from San Diego to go to this dealer!!! More
Porsche dealer I was very satisfied with the whole process of my interaction with Porsche sales at Desert European in Rancho Mirage; staff is very friendly, courteou I was very satisfied with the whole process of my interaction with Porsche sales at Desert European in Rancho Mirage; staff is very friendly, courteous, knowledgeable and professional; the whole process was very easy going, no annoying pressure from the staff; and in the end they delivered a quality car with the right deal. I highly recommend this place. More
Frustrated by recent service I took my F-Pace in for its first maintence. Previously I have only had one major issue (some sort of running in the steering column that they had tri I took my F-Pace in for its first maintence. Previously I have only had one major issue (some sort of running in the steering column that they had tried to fix twice with no success) so I wanted them to tovtry and fix that again. I made an appointment for the Friday morning before Christmas to Tal the car in. I had not asked for a loaner, but they said they might have one for me. Then they said they didn’t know if they could get the car back to me before the end of the day, would it be OK if they kept it over the weekend? I pointed out that this was a three day weekend. Then I told them I had a car I could drive if they could take me home. I waited about 45 minutes for their shuttle driver and finally got taken home. On the Tuesday after Christmas I called the service advisor to see when my car would be ready. I only got his voicemail so left a message. About 1pm he called me to let me know my car was just now being assigned to a service technician. What!!! Absolutely nothing had be done to my car up to this point. Why did I have to be without it for the long weekend. I also pointed out that I had an appointment for the previous Friday and resented the fact they had not started service then. I was told that my “appointment” was simply with the service advisor and was not a guarantee of service for that day. Seriously? So they started service late on Tuesday and of course didn’t finish that day. Nor did they finish it o. Wednesday. On Thursday I got a call that there was a new Service bulletin on my steering issue, but it would require them to order parts that wouldn’t come in until Friday. I did finally get my car back from them on Friday, one week after I took it in for routine maintenance with an appointment. Funny thing, the paperwork did not indicate that any new parts were installed for the steering issue. I think I was lied to along and taken advantage of because I said I had another car I could use. I have no faith in the service advisor or the dealership st this point. More