Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 280 reviews
dissatisfaction with service We have not been satisfied with the service provided at this dealership. We have taken our car there and only there since we bought it. This past vi We have not been satisfied with the service provided at this dealership. We have taken our car there and only there since we bought it. This past visit the car was kept in your service department for 10 days. We brought it in for service and a battery. We mentioned three other items for review resulting in an auxilliary battery and repair of the mechanism controlling the outside mirrors. In addition the overhead light in the car would blink on and off. We were given completion dates on several occasions which were not met causing us to change our plans. When we called in for updates rarely could we speak to someone in service and our calls were not returned promptly sometimes not at all. I would have to call several times to get a response. I left two messages for the service manager with no return call. In the past we mentioned certain things that were never corrected. Your people were always polite but certainly not effective. 10 days was overkill for the work done. We have decided to take our car to the Orange County dealership in the future,----Thank you for a chance to express this We would not have communicated our feelings otherwise. Perhaps it will help the next person More
dennis Dennis (sales manager Bentley) goes out of his way every time to accomadate my schedule as best he can. Always a pleasure to work with him . Dennis (sales manager Bentley) goes out of his way every time to accomadate my schedule as best he can. Always a pleasure to work with him . More
Fast easy and fair Salesperson was very responsive and knowledgeable about the car and process. Loan interest rate was competitive. Bill in finance was also very good. Salesperson was very responsive and knowledgeable about the car and process. Loan interest rate was competitive. Bill in finance was also very good. The entire process took lass than 1hour. Outstanding dealership. I would highly recommend to anyone. More
Fantastic Sales Experience Louie Zuniga is the Internet salesman and was easy, polite and made the whole experience enjoyable and pain free. I totally recommend him to anyone l Louie Zuniga is the Internet salesman and was easy, polite and made the whole experience enjoyable and pain free. I totally recommend him to anyone looking for a Jaguar or Range Rover. I love my Jaguar and feel he treated me right. Thanks Louie Zuniga More
First Land Rover One of the best car buying experiences I have ever had. My salesman, Gabe was knowledgeable and professional. Bill, our finance manager got us throug One of the best car buying experiences I have ever had. My salesman, Gabe was knowledgeable and professional. Bill, our finance manager got us through the price in record time. Whoops... and I Lovelovelove my new car!!! More
Rolls tire replacement Replaced the tire while I waited which took less than an hour. I visited many of the showrooms to see new cars that we’re for sale Replaced the tire while I waited which took less than an hour. I visited many of the showrooms to see new cars that we’re for sale More
Stress Free Everyone is always enjoying their job! Friendly and fast from sales to service . They have always taken care of us . Will buy another vehicle here ! Everyone is always enjoying their job! Friendly and fast from sales to service . They have always taken care of us . Will buy another vehicle here ! More
An Outstanding Experience Post-retirement, we planned to consolidate to a single vehicle that offered Safety, stylish comfort with cargo capacity for camping. After internet Post-retirement, we planned to consolidate to a single vehicle that offered Safety, stylish comfort with cargo capacity for camping. After internet research we had narrowed the choices to 3 makes and models. We spnet 1/2 a day test driving and on a whim stopped into the Audi dealership which turned out to be the best decision of the year so far. More
Service The experience was pleasant and efficient. The check-in attendant was supper friendly and professional. Chad handled my service with such courtesy. No The experience was pleasant and efficient. The check-in attendant was supper friendly and professional. Chad handled my service with such courtesy. Not belittling as many service folks can be. Eventhough obviously inundated, he took ample time to explain everything. Callled when he said he would and was ready when I arrived to pick up my car. More
Great Buying Experience Nick Alexander was a great partner in the buying process. He is a car enthusiast and was very knowledgeable about the car with no pressure to go in a Nick Alexander was a great partner in the buying process. He is a car enthusiast and was very knowledgeable about the car with no pressure to go in a certain direction or add high-cost features. The process was fun. The pricing was fair. The delivery was ahead of schedule. Mark Wilson was super explaining the bells and whistles. He even offered to come to my house to program the Homelink system. It was a great experience. More