
Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 287 reviews
Horrible, worst possible work not performed Scheduled a 9:300 am appointment a week in advance for reset of front sensor and alignment 3days later work still not started so I went to dealership Scheduled a 9:300 am appointment a week in advance for reset of front sensor and alignment 3days later work still not started so I went to dealership and was informed the alignment rack was broken, no call informing of that until I went to dealership, I informed Porsche sales person the new Porsche we were considering ordering not going to happen , there is an erogance that exists in this high line car dealership that I will not tolerate, also the two previous cars purched from this dealership were not very pleasant so this was the last straw, Porsche needs to pull there dealership from Desert European they have no customer servise. To many different auto makes, they are spread way to thin, no place to park, there car inventory is a jumbled mess parked everywhere mass confusion, no thanks More
You are way to busy to recommend anyone to your dealership Had to wait one month for an appointment. I know your physical space is limited but I can’t imagine jamming more cars in your service area. As stated Had to wait one month for an appointment. I know your physical space is limited but I can’t imagine jamming more cars in your service area. As stated, Chad was great, but just don’t see how he can be top notch with anymore customers coming his way. Although,glad your business is so good. I know you’re setting all kinds of records. More
Service on LR4 Mark was great at keeping me abreast of the service. Much appreciation. Work was done in a timely manner. Pleased with the car washing. Would deal Mark was great at keeping me abreast of the service. Much appreciation. Work was done in a timely manner. Pleased with the car washing. Would deal with the dealership again. More
Two year service. Porsche service. Kevin Hayes, service advisor, was outstanding. I arranged for a Saturday pick up. The experience was less than satisfactory. The receptionist was no Kevin Hayes, service advisor, was outstanding. I arranged for a Saturday pick up. The experience was less than satisfactory. The receptionist was no where to be found, took approximately 15 min to find her and another 15 min to make payment. When I asked a Porsche salesmen for help he stated they were too busy. I finally found another salesman to find the receptionist. Seat and floor covers plus other trash was left to the car which I had to clean out. More
Above and beyond helpful and knowledgeable. Jenna was knowledgeable courteous and great to work with. She went well beyond my expectations. I lease several Audi’s and my next purchase will be fr Jenna was knowledgeable courteous and great to work with. She went well beyond my expectations. I lease several Audi’s and my next purchase will be from this dealership. More
Fast and very easy I had the best experience buying a car! They made it so easy I never stepped foot at the dealership they even delivered it to my house! I had the best experience buying a car! They made it so easy I never stepped foot at the dealership they even delivered it to my house! More
Annual Maintenance Was done in a very expediated way. I was given a loaner. My car was done as promised. But I picked it up the next day. Was done in a very expediated way. I was given a loaner. My car was done as promised. But I picked it up the next day. More
Fast, efficient and excellent Chad was Extremely helpful and efficient. I highly recommend using the service department at this dealership. A wonderful experience with Chad he w Chad was Extremely helpful and efficient. I highly recommend using the service department at this dealership. A wonderful experience with Chad he was great with commicating with us. More
Great Experience My dealings were fast, fair and efficient. Would definitely do business here again in the future. That about says it all. Is that 35 words yet? My dealings were fast, fair and efficient. Would definitely do business here again in the future. That about says it all. Is that 35 words yet? More
Dealer works hard to address concerns Problems with our new Jaguar XE are being addressed. Very pleased with the effort and time expended. The rotary shift mechanism occasionally jams and Problems with our new Jaguar XE are being addressed. Very pleased with the effort and time expended. The rotary shift mechanism occasionally jams and they are working to find a solution More