Desert European Motorcars
Rancho Mirage, CA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service on LR4 Mark was great at keeping me abreast of the service. Much appreciation. Work was done in a timely manner. Pleased with the car washing. Would deal Mark was great at keeping me abreast of the service. Much appreciation. Work was done in a timely manner. Pleased with the car washing. Would deal with the dealership again. More
Two year service. Porsche service. Kevin Hayes, service advisor, was outstanding. I arranged for a Saturday pick up. The experience was less than satisfactory. The receptionist was no Kevin Hayes, service advisor, was outstanding. I arranged for a Saturday pick up. The experience was less than satisfactory. The receptionist was no where to be found, took approximately 15 min to find her and another 15 min to make payment. When I asked a Porsche salesmen for help he stated they were too busy. I finally found another salesman to find the receptionist. Seat and floor covers plus other trash was left to the car which I had to clean out. More
Above and beyond helpful and knowledgeable. Jenna was knowledgeable courteous and great to work with. She went well beyond my expectations. I lease several Audi’s and my next purchase will be fr Jenna was knowledgeable courteous and great to work with. She went well beyond my expectations. I lease several Audi’s and my next purchase will be from this dealership. More
Fast and very easy I had the best experience buying a car! They made it so easy I never stepped foot at the dealership they even delivered it to my house! I had the best experience buying a car! They made it so easy I never stepped foot at the dealership they even delivered it to my house! More
Annual Maintenance Was done in a very expediated way. I was given a loaner. My car was done as promised. But I picked it up the next day. Was done in a very expediated way. I was given a loaner. My car was done as promised. But I picked it up the next day. More
Fast, efficient and excellent Chad was Extremely helpful and efficient. I highly recommend using the service department at this dealership. A wonderful experience with Chad he w Chad was Extremely helpful and efficient. I highly recommend using the service department at this dealership. A wonderful experience with Chad he was great with commicating with us. More
Great Experience My dealings were fast, fair and efficient. Would definitely do business here again in the future. That about says it all. Is that 35 words yet? My dealings were fast, fair and efficient. Would definitely do business here again in the future. That about says it all. Is that 35 words yet? More
Dealer works hard to address concerns Problems with our new Jaguar XE are being addressed. Very pleased with the effort and time expended. The rotary shift mechanism occasionally jams and Problems with our new Jaguar XE are being addressed. Very pleased with the effort and time expended. The rotary shift mechanism occasionally jams and they are working to find a solution More
Excellent service I had travelled from Canada and noted that my new Cayenne was losing speed while on cruise control. Kevin in service was very helpful and efficient an I had travelled from Canada and noted that my new Cayenne was losing speed while on cruise control. Kevin in service was very helpful and efficient and the problem was solved within a short period of time. Th vehicle drop off and pick up was easy. I hope to not have any further troubles while in the area but know that if I do that my vehicle will be in good hands at Porsche of Rancho Mirage. More
Mistakes Overcharged and had to complain to get the price promised. Alignment screwed up and had to return the car for a redo. Paid $500 for a part and labor t Overcharged and had to complain to get the price promised. Alignment screwed up and had to return the car for a redo. Paid $500 for a part and labor that the service person said would work (regarding garage opener) and it doesn’t work. Hoping it gets repaired tomorrow. More