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Desert European Motorcars

Rancho Mirage, CA

4.7
285 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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71387 CA-111

Rancho Mirage, CA

92270

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Showing 285 reviews

May 06, 2018

Service on LR4 Mark was great at keeping me abreast of the service. Much appreciation. Work was done in a timely manner. Pleased with the car washing. Would deal More

by EAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
May 15, 2018 -

Desert European Motorcars responded

Thank you for the 5-stars, Ean! It was our pleasure to assure your visit went smoothly and met your satisfaction! Please, continue to see us for any of your future Land Rover needs.

April 30, 2018

Two year service. Porsche service. Kevin Hayes, service advisor, was outstanding. I arranged for a Saturday pick up. The experience was less than satisfactory. The receptionist was no More

by Laquinta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hayes
May 04, 2018 -

Desert European Motorcars responded

Laquinta, thanks for the review! We apologize about the inconveniences you experienced while at our facility.I would like to know how to resolve this issue so you can return to us! Please forward me your preferred contact information at MFurrer@indigoautogroup.com and I will reach out to you directly for further discussion. Thanks again, I look forward to hearing from you! -Marc Furrer, Service Manager

April 28, 2018

Above and beyond helpful and knowledgeable. Jenna was knowledgeable courteous and great to work with. She went well beyond my expectations. I lease several Audi’s and my next purchase will be fr More

by Larry. M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Paine, Jenna Spratford
April 27, 2018

Fast and very easy I had the best experience buying a car! They made it so easy I never stepped foot at the dealership they even delivered it to my house! More

by Adri1768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chas
May 15, 2018 -

Desert European Motorcars responded

Thank you for the wonderful review and congratulations on the purchase of your new vehicle! We look forward to assisting you in the near future with any of your Land Rover needs. Until then, enjoy your new ride!

April 12, 2018

Annual Maintenance Was done in a very expediated way. I was given a loaner. My car was done as promised. But I picked it up the next day. More

by BBird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Bernstein, Jenna Spratford
Apr 24, 2018 -

Desert European Motorcars responded

Thank you for the 5-star review! It was our pleasure to assure your service visit was nothing but exceptional. Please, continue to see us for all of your future motorcar needs!

March 28, 2018

Fast, efficient and excellent Chad was Extremely helpful and efficient. I highly recommend using the service department at this dealership. A wonderful experience with Chad he w More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 24, 2018 -

Desert European Motorcars responded

Thank you for the wonderful review! Chad is a great team member and we are happy to know he took care of you. We look forward to your next visit!

March 26, 2018

Great Experience My dealings were fast, fair and efficient. Would definitely do business here again in the future. That about says it all. Is that 35 words yet? More

by Bsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Ames, Martin Tyler
Apr 24, 2018 -

Desert European Motorcars responded

Thank you for the your review! We hope you continue to see us for all of your motorcar needs!

March 16, 2018

Dealer works hard to address concerns Problems with our new Jaguar XE are being addressed. Very pleased with the effort and time expended. The rotary shift mechanism occasionally jams and More

by Jaguar 1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Labrect
Mar 19, 2018 -

Desert European Motorcars responded

Thank you for taking the time to leave us a great review! We look forward to seeing you again soon!

March 07, 2018

Excellent service I had travelled from Canada and noted that my new Cayenne was losing speed while on cruise control. Kevin in service was very helpful and efficient an More

by Tom F
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hayes
Mar 08, 2018 -

Desert European Motorcars responded

Thank you for the great review, Tom! We are happy to be of your service should you need any more assistance during your time here in Rancho Mirage! Enjoy your time here and we look forward to the next opportunity to be of your assistance!

March 07, 2018

Mistakes Overcharged and had to complain to get the price promised. Alignment screwed up and had to return the car for a redo. Paid $500 for a part and labor t More

by SDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service and service manager
Mar 08, 2018 -

Desert European Motorcars responded

Thank you for bringing these mistakes to our attention! Please know we are doing everything we can to make this right and assure your car is ready for the road!

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