Desert 215 Superstore

Yeah I sent a nice text to you guys con was outstanding Chuck I think the world are you the guy who wrote me up there and took my money don't usually like people who take your money but he was a great guy Chuck I think the world are you the guy who wrote me up there and took my money don't usually like people who take your money but he was a great guy we talked about some xxxxxxxx issues and he's on top of that anyway thanks again for everybody I got what I wanted Bob Leighton 🌅👍 More

Great place . I felt like they really care about the best deal for the customer. I felt like they really care about the best deal for the customer. More

Wonderful transparent experience. Very personable sales agents, clear pricing, and an apparent bottom up commitment to customer service. Very personable sales agents, clear pricing, and an apparent bottom up commitment to customer service. More

The dealership has always been great, always communicate well and finish vehicles when they say they will and mostly early. We take both our Jeep vehicles here exclusively. well and finish vehicles when they say they will and mostly early. We take both our Jeep vehicles here exclusively. More

Everything was great! Jose helped me with all my questions! I always highly recommend Desert 215 Superstore! Jose helped me with all my questions! I always highly recommend Desert 215 Superstore! More

The sales staff at Desert 215 was very helpful and made the process of getting a new car quick and easy. the process of getting a new car quick and easy. More

The service is pretty slow and ridiculous how long it takes for oil change with an appointment takes for oil change with an appointment More

Horrible customer service and mark ups on their vehicles for no reason. Cars have been on the lot for months and still charging 15k over msrp. Not a good look for a returning customer. Plus low on trade va for no reason. Cars have been on the lot for months and still charging 15k over msrp. Not a good look for a returning customer. Plus low on trade value. More

I purchased a 2022 Ram 1500 5. 7L in August, 2022. The purchase process was good, although it soon became apparent that some misrepresentations were made concerning the vehicle. H 7L in August, 2022. The purchase process was good, although it soon became apparent that some misrepresentations were made concerning the vehicle. However, that doesn't merit the effort of a review. I am 76 years old, have owned a lot of cars and dealt with a lot of car dealers and service departments. This is the worst service department of all time. It is impossible to ask a question of the service department in advance of showing up. "Appointments" are a time to show up and get in line. For my first service experience, when I checked in, the young woman behind the counter was rude, arrogant, uncooperative, threatened to deny service and, so far as i could tell, was not very bright and had no concept of a customer. It was so bad that I did not receive a satisfaction survey from the manufacturer. I'm wring this review while on hold (51 minutes before I as disconnected) to ask a simple question about the upcoming service. If I had not fallen for the "discounted" prepaid service contract, I would NEVER to this dealer for ANYTHING. More