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Desert 215 Superstore

Las Vegas, NV

4.2
104 Reviews

8030 Rafael Rivera Way

Las Vegas, NV

89113

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Showing 104 reviews

January 13, 2024

Questionable claim my differential fluids needed replacement - recently had service at Lithia Chrysler Jeep in Reno a few months ago Seems like you guys are trying to sell me something I didn’t nee More

by rodang
Recommend Dealer
No
Employees Worked With
Isaisis
Jan 15, 2024 -

Desert 215 Superstore responded

Hello there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (702)963-8000 when you can so we can address this situation directly. Thank you and have a great day.

January 09, 2024

Quick and easy interaction. Recommended Joseph was easy to deal with and delivered on Time More

by bucman0830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Serrano Clayton Joe (finance)
Jan 10, 2024 -

Desert 215 Superstore responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 08, 2024

Just dropped in without an appointment and the service writers were awesome in allowing me to drop my vehicle for an oil change. They assisted with the best price/contract and my vehicle was done within More

by jason.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell
Jan 10, 2024 -

Desert 215 Superstore responded

Hi Jason, thank you so much for your review! It was our pleasure to assist in any way we could! Please don't hesitate to reach out to us if there's anything more we can do!

December 27, 2023

It was an excellent experience from start to finish. I appreciated the professionalism and timeliness of the visit. Mr. Darnell Ray was my service provider and he did a great job. More

by cag0771
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Ray
Dec 29, 2023 -

Desert 215 Superstore responded

Hi there, we are glad that Darnell was able to provide you with such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2023

Denise Wynter was amazing and went above and beyond for her guest. ( me ) Definitely made the buying process exciting and easy. Clayton was awesome as well. More

by bwebster0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise wynter
Dec 29, 2023 -

Desert 215 Superstore responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2023

I had an appointment. I sat for almost 2 hours for an oil change and tire rotation. I asked that my truck not get washed and there were water spots on my windshield and bu More

by dodgethisnow
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 12, 2023 -

Desert 215 Superstore responded

Hi there, we're sorry to hear you've left our dealership unsatisfied with your recent experience. It is our goal to provide the best experience to our customers. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at (702)963-8000 at your earliest convenience.

December 08, 2023

very dissatisfied with all the issues and problems that I had to go through although Jose and Heather were my saving grace. More

by aprilp1968
Recommend Dealer
No
Employees Worked With
Jose. Heather
Dec 11, 2023 -

Desert 215 Superstore responded

Hi there, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (702)963-8000 when you have a chance. Thank you, and we look forward to hearing from you.

December 04, 2023

James Cruz was awesome, helped me deal with my warranty, he took care of everything very happy with my experience More

by Travisramage29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James cruz
Dec 06, 2023 -

Desert 215 Superstore responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2023

there was some paint work that needed to be done, I am very satisfied how it was addressed by Jose Topete, and his staff in the service dept. More

by Ted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Topete
Nov 19, 2023 -

Desert 215 Superstore responded

Hi Ted! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. If you're ever in need of more help, please let us know!

November 17, 2023

Thanks to Travis Yeary (and Kai), I had a GREAT experience at Desert 215! Thank you very much for your help and kindness, you are AWESOME! More

by Sophieee808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Yeary, Kai
Nov 19, 2023 -

Desert 215 Superstore responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.