Desert 215 Superstore
Las Vegas, NV
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My husband and I had a wonderful buying experience at this dealership. From talking to Josh about different vehicles to his 2 salesmen helping us when we got there, to the finance guy Joe, it was hands d this dealership. From talking to Josh about different vehicles to his 2 salesmen helping us when we got there, to the finance guy Joe, it was hands down the best car buying experience we’ve ever had! More
I wanted to buy a truck but didn’t want spend a lot of course. I came into Desert 215 and Brandon from the start was very polite and knew his trucks. He was fully transparent and that was refreshing. Bran course. I came into Desert 215 and Brandon from the start was very polite and knew his trucks. He was fully transparent and that was refreshing. Brandon worked up a deal that I couldn’t walk away from. We love our new truck, thank you Brandon for your professionalism and kindness, you made the buying process smooth and painless!!! You guys ROCK!!! More
My family and I have bought 5 vehicles from this dealership. They always take care of us, treated me really well on pricing, trade ins, and service department is great also! dealership. They always take care of us, treated me really well on pricing, trade ins, and service department is great also! More
My name is Susan Deterding I am THRILLED with the FABULOUS service I received from Pedro and Woody in the Sales Dept and Ruben in finance!! I have never experienced better customer service anywhere! FABULOUS service I received from Pedro and Woody in the Sales Dept and Ruben in finance!! I have never experienced better customer service anywhere! From start to finish these Guys are the VERY VERY BEST!!! Thankyou All 😊 More
Jose is the best service manager! !! Always takes care of my issues in a timely fashion, is very knowledgeable, and extremely professional. He should be service manager of the year! !! Always takes care of my issues in a timely fashion, is very knowledgeable, and extremely professional. He should be service manager of the year! Jeff is the best mechanic at Desert 215 and I always request him to work on both my Jeeps. Both of these great individuals deserve a pay raise ASAP!!! More
Worst service department I have ever dealt with. I have brought my 2021 Rubicon in for the same problem 4 times, and it hasn't been fixed yet. All I get is excuses or they say there's NO issues. My I have brought my 2021 Rubicon in for the same problem 4 times, and it hasn't been fixed yet. All I get is excuses or they say there's NO issues. My oil change has been sloppy with residual left in my driveway after an oil change. Brought it in 4 times for death wobble issues. I would never by a jeep product from this store again. More
Normally I have no issues when I go in for my scheduled services, but today I had to wait for 10 minutes past my appointment time for the service advisor ( Mr. I. Aguilar) to come get my car for the oil ch services, but today I had to wait for 10 minutes past my appointment time for the service advisor ( Mr. I. Aguilar) to come get my car for the oil change. He was not friendly and was rather dry and impolite as he did not even apologize for the wait. Then after waiting for over an hour and a half I went up to his desk to ask how much longer it would be, only to find my car parked at the front and my keys waiting on his desk (who knows how long the car had been ready for). Since he was not at his desk I asked another service adviser to help me. His name was Kevin—he was much more pleasant and friendly and explained things to me. He did a great job, and I’ll be asking for him next time I go in to do my service. More