Desert 215 Superstore
Las Vegas, NV
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Trash. .......garbage fire.....run away..... 3 hours at your dealership after everything was completed remotely. Keeping me and my son waiting. No fuel .......garbage fire.....run away..... 3 hours at your dealership after everything was completed remotely. Keeping me and my son waiting. No fuel card provided as per your website after purchase. ( complaint with AG and FCA) false advertising. Told by financing (willie) plates where covered and would be mailed to me and any overage would be refunded. (False) LoJack not installed but charged for it…. Refund to Chrysler since it was financed. Within 10-14 days to cut a check (Michelle). Today is day 23 and it has not been paid. (Complaint with AG and FCA) Went to get plates check for $39xx.Xx provided when it should be $56xx.xx Paper work incorrectly. Can’t plate truck. Can’t send refund until lien holder is added???? In what world does that matter there is a signed contract. Now your blaming weld clerk and recorder for the documents being incorrect??? (Complaint with AG and FCA) More
First, I would like to say thankyou to George Rosal Who helped us to Get Our Dream Truck, Ram 1500.George is Awesome guy, who help us a lot from customizing our truck and advising us without breaking a ban helped us to Get Our Dream Truck, Ram 1500.George is Awesome guy, who help us a lot from customizing our truck and advising us without breaking a bank. All the staff were very friendly and helpful, for sure we will go back again in the future. thankyou George! More
Service Dept & Mgrs are a joke. I bought 2021 Ram 2500, service Techs caused damages to my new vehicle, Mgr's never fixed any damages they caused. I brought the truck back into the I bought 2021 Ram 2500, service Techs caused damages to my new vehicle, Mgr's never fixed any damages they caused. I brought the truck back into the service dept, the tech that had worked on the truck did not cover the seats or floorboards. There were black greasy hand marks all over the leather upholstery and the floormats had black marks scrapped into floormats and along the edges, I tried to clean them with degreaser and other cleaning products but would not come out, I bought new floormats. There were also blue pen marks in the leather door panels and front passenger seat along with a small tear in the passenger seat, there was also blue pen marks in the passenger door and 2 pen holes embedded in the door. I took several pictures and called the customer service rep for dealership and informed Heather Driscoll, she asked for a copy of the pictures and then informed me she would also use them for training but that she would make sure my issue was resolved. None of my issues were ever resolved. More