Dependable Chrysler Dodge Jeep Ram - Service Center

Service Review Took a lyft since service said driver is out to lunch. Said I’ll have discount on next maintennce but I didn’t get confirmation. Job to replace eng Took a lyft since service said driver is out to lunch. Said I’ll have discount on next maintennce but I didn’t get confirmation. Job to replace engine cooling fan was good though. More

Car maintenance Dependable Dodge keeps my 2012 Jeep Patriot young and alive. People are surprised that it has 103,000+ miles! I highly recommend their Service reps an Dependable Dodge keeps my 2012 Jeep Patriot young and alive. People are surprised that it has 103,000+ miles! I highly recommend their Service reps and mechanics. More

Excellent Hector's expertise and knowledge was great. His customer service was remarkable. He took the time to explain everything. Answer my call even after hou Hector's expertise and knowledge was great. His customer service was remarkable. He took the time to explain everything. Answer my call even after hours. More

Oil Change It was easy and quick. The only issue I had is that I was told that the car takes 5.5 liters of oil when the manual states 5.0 liters. So I was confu It was easy and quick. The only issue I had is that I was told that the car takes 5.5 liters of oil when the manual states 5.0 liters. So I was confused as to why the manual would print the wrong information. I don't mind paying the extra $10 for a quart, but I thought the manuals would have to be very accurate. I believe Chrysler should print the exact amount of oil on their manuals. Hector Gonzalez, the service guy, was very nice, professional, and friendly. He would explain everything very clearly. Very pleased with your service. More

Great service Bought my Jeep Wrangler at west valley Jeep. When I arrived for oil change I realized Dependable had purchased dealership... Hector greeted me and wa Bought my Jeep Wrangler at west valley Jeep. When I arrived for oil change I realized Dependable had purchased dealership... Hector greeted me and was awesome. Great customer service More

Jeep service New dealership for my 2017 Jeep - prior dealership closed and out of business. Happy with service and friendly people. Prompt service. Fair pricing. T New dealership for my 2017 Jeep - prior dealership closed and out of business. Happy with service and friendly people. Prompt service. Fair pricing. Think I like it better than the old dealership! More

Excellent and Professional service! David Dew - the service advisor was excellent, professional, and courteous at all times. I was updated regarding any mechanical issues, recall update David Dew - the service advisor was excellent, professional, and courteous at all times. I was updated regarding any mechanical issues, recall updates and maintenance performance on my vehicle. Thank you! More

Worst Service Department Ever I went in to have my 2015 Dodge 1500 truck repaired do to rough idle and a burning smell. It to them over 3 week to repair my truck. The service I went in to have my 2015 Dodge 1500 truck repaired do to rough idle and a burning smell. It to them over 3 week to repair my truck. The service person Joe seem lost and clueless every time i called in to check on the status. This was the worst experience I ever had a dealership. It would be advised not to go to this place for any repairs. PS my truck is still not fixed More

A bit disappointed I went in for airbag and cruise control recall services. I can't remember the name of the gentleman who helped me in the office, but he was kind and I went in for airbag and cruise control recall services. I can't remember the name of the gentleman who helped me in the office, but he was kind and professional. However, when I got my car back home and started wiping it down (because I take very good care of my car) I noticed that the center panel where the gear shift is was all out of whack. I called the dealer and left a message for the rep who helped me (again, can't remember his name). He called me back and left me a msg. I went the following day to show him what had been done. He told me that with the service they did to my car, they should not have touched that part of my car. I wasn't looking for any compensation or anything, however, my car was NOT in the condition in which i had left it. Someone xxxxed with my car. But anyway, my word against the dealers. So, even though the guy that helped me was cool, the guys who worked on my car should be advised to be more careful, considering I paid a lot of money for my car. More

Horrible I was told my car would be ready in 3 hours. When I followed up they had not even looked at my car. Kept it over night with out offering a rental. The I was told my car would be ready in 3 hours. When I followed up they had not even looked at my car. Kept it over night with out offering a rental. Their excuse was “I never received the paperwork” that is why my car wasn’t worked on and was just sitting in the lot!??? More