Dependable Chrysler Dodge Jeep Ram - Service Center
Canoga Park, CA
249 Reviews of Dependable Chrysler Dodge Jeep Ram - Service Center
Recall on my 2018 Ram Big Horn David Dew is the best! But whoever I spoke with on the 22nd to verify my appointment on the 23rd, did not hang up and was very vocal about why he was David Dew is the best! But whoever I spoke with on the 22nd to verify my appointment on the 23rd, did not hang up and was very vocal about why he was getting all the service calls. Whoever it was, was unaware that I was still on the phone. I know it wasn’t David. Just FYI. More
Very helpful David was so helpful and understanding of my situation and did whatever he could to make leaving my car easy on me. Thank you David! David was so helpful and understanding of my situation and did whatever he could to make leaving my car easy on me. Thank you David! More
Great service Oil change service was great and quick. Will definitely recommend to all my friends to get service done here! Washed my car after the Oil change as we Oil change service was great and quick. Will definitely recommend to all my friends to get service done here! Washed my car after the Oil change as well. More
Amazing service and staff Love this service center, everyone is friendly and welcoming...you feel part of the family! The issues I have with my car are always taken care of! Love this service center, everyone is friendly and welcoming...you feel part of the family! The issues I have with my car are always taken care of! More
Poor service results I was forced to turn my car in for the emissions recall in order to get my registration tags. I had to rent a car for a week until my car was returned I was forced to turn my car in for the emissions recall in order to get my registration tags. I had to rent a car for a week until my car was returned to me. A few days later my car started shutting off while driving. I brought it back in and they had to to place the crank shaft sensor. This service did not fix the issue. I brought it back in where they repaired a harness. this service took a few weeks. It did not solve the issue. I brought it back in and they replaced, crank shaft sensor, Mother board and harness, but it took 3 weeks. When I got my car back, the driver seat was making a noise. Then 2 weeks later my car started another issue. They had to replace accelerator. They returned the car to me with the squeaky chair. They have now had my car for 2.5 weeks and had to replace the chair rail. During this time the person who took my car in quit and my car was never checked in. Upon road test, the car failed with check engine light. Still not fixed. My car has been in repair 5 of 6 months. More
Fantastic service I live 30+ min away but drive out there to see David in service. The whole team has a great understanding of customer service, I won't take my car to I live 30+ min away but drive out there to see David in service. The whole team has a great understanding of customer service, I won't take my car to any other dealership! More
Fixed the problem! I dropped off my car at the appointment time, then Jim (service advisor) tells me the engine dept. is pretty backed up! I didn't hear from the service I dropped off my car at the appointment time, then Jim (service advisor) tells me the engine dept. is pretty backed up! I didn't hear from the service tech (Jim), so I called in 2 days and he tells me to send in all the oil change receipts to see if the Lifetime Powertrain Warranty would cover the rocker arm ticking! No problem since I had the motor replaced at 86,000 miles and the car was at 102,000 miles of which Dependable Dodge did the 1st oil change. The next call I got was to pick up the car and the service advisor is no longer at that dealer, moved to AZ. My wife noticed All her maps and other stuff she had in the passenger side door was Soaked and of course the maps were damaged, still drying them out until we replace the maps!!! Yes, it rained last week, so why was the Door Panel soaked? Somebody must have left the window down! Also the floor mats were wet as well! Not a happy camper, but the dealer does good work and has performed good work in the past! More
happy to find a great dealer to care for my car I purchased a slightley used Dodge from another dealer , the truck had a few factory warantee recalls so brought it Dependable Dodge, David Dew in se I purchased a slightley used Dodge from another dealer , the truck had a few factory warantee recalls so brought it Dependable Dodge, David Dew in service took great care of me and went the extra mile to check the truck out complete and extend some xtra credits to bring me back they were very freindley and did a great Job , thank you Kirk More
Very happy with the service I'll recomment at any body who ask for services on their cars, and my friend, I already did, I told them that I went there and I was very happy , wi I'll recomment at any body who ask for services on their cars, and my friend, I already did, I told them that I went there and I was very happy , with the Care, you guys take, More
Very happy and satisfied with my experience here. Very knowledgeable and helpful employees. A true family business though an auto dealership feel. But treat everyone as family. Will reccomend this est Very knowledgeable and helpful employees. A true family business though an auto dealership feel. But treat everyone as family. Will reccomend this establishment to all of my friends and family. More