Dependable Chrysler Dodge Jeep Ram - Service Center

Prompt, friendly, and courteous. Very satisfied. Service advisor and rest of staff always ready to assist. Service details and recommendations informative. No pressure sales. I am a r Very satisfied. Service advisor and rest of staff always ready to assist. Service details and recommendations informative. No pressure sales. I am a returning customer. More

Superb Service David always takes care of us... It is one of the reasons we have stayed with Dodge all these years. It truly makes a difference when the people you David always takes care of us... It is one of the reasons we have stayed with Dodge all these years. It truly makes a difference when the people you deal with are trustworthy, reliable and go the extra mile for you. More

Service was slammed last week I have never had to leave my car from Monday to Friday. Normally, I get phone calls, estimates and updates the first day but I had to keep calling to I have never had to leave my car from Monday to Friday. Normally, I get phone calls, estimates and updates the first day but I had to keep calling to find out information. I did not know exactly what was being worked on until Thursday. MY BREAKS STILL SQUEEK! David, as always was very kind and pleasant. More

Very Satisfied Had a great experience working with David from the service center for the second time. Thorough job, great communication, fair and honest! The service Had a great experience working with David from the service center for the second time. Thorough job, great communication, fair and honest! The service team is great! More

Always wonderful! I was a newcomer to California when I first came to Dependable Dodge. I had just moved from Illinois with my 2005 Dodge in 2010. I had a wonderful I was a newcomer to California when I first came to Dependable Dodge. I had just moved from Illinois with my 2005 Dodge in 2010. I had a wonderful service provider with great mecanics in Illinois and was prepared to begin a search for one here. The first place that I went to was Dependable Dodge and they were so great that I never had to try any more places. David is always helpful, always explain exactly what is happening, what needs to be done and why. He always goes the extra mile to help! More

Worst service ever Do not for any reason ever take your vehicle to this service department for any reason. I took my sprinter van in for an easy thing, reprogram the ecu Do not for any reason ever take your vehicle to this service department for any reason. I took my sprinter van in for an easy thing, reprogram the ecu for registration purposes. I call to inform them I’m going to be 15 minutes late. When I arrive I’m told the tech went home sick an hour ago. I rescheduled for drop off later that day giving them a full week to do the work as we were out of town. I clearly stated I needed the van back the Saturday when we return. I call Friday to verify and do not get a return phone call. When I call Saturday to pick up the van I find out they haven’t touched it and won’t be able to until Monday. I have a 6 day job starting Monday and needed the van. Instead of giving them a chance to give me another excuse why they can’t finish it I take it back. This is by far the worst, unprofessional dealership I have ever been to. I own 3 dodges and would rather travel another 30 miles to another dealer than to ever give any business to them again. Do yourselves a favor and find any other Dodge dealer rather then let this place take your money. Horrible place. Wasn’t able to speak to one manager over this whole ordeal. More

Your service department is not trustable I'm so sad about your service because as results and evidence show up the my car problem belongs to the wiper should be covered with recall but you d I'm so sad about your service because as results and evidence show up the my car problem belongs to the wiper should be covered with recall but you didn't agree due to your results show up wiper Motor short or didn't worked but when I back to my mechanic and check the wiper Motor directly is working perfectly and no issues just notice you don't have part at stock or to much job for work and didn't care By the way I'll follow up with dodge factory and back to you with results More

Dependable Dodge David is the BEST! He always takes the time to explain everything to me. Makes sure I get a ride back to work. Keeps in contact through the process. David is the BEST! He always takes the time to explain everything to me. Makes sure I get a ride back to work. Keeps in contact through the process. I’ve recommended people to this service Dept because of David’s excellent customer service. I live 5 minutes away from another dealer, but I come to Dependable Dodge because I know and trust that I will be taken care of here. More

Attentive, responsive and fast!! We had warranty repair work done at another dealership that kept our truck for 7 days! When we drove away (ina filthy unwashed vehicle) a light came o We had warranty repair work done at another dealership that kept our truck for 7 days! When we drove away (ina filthy unwashed vehicle) a light came on. We could not get a decent response other than “for $300 we will will check it out and we can’t tell you how long it will take”. Dependable Dodge to the rescue!! They talked the issue through with us, performed the inspection, fixed the problem AND washed the truck in a matter of hours! Could not be happier with the service! The only downside is the lot is closed when the dealership is closed so you can’t drop off your car if it’s not business hours. Despite that I would highly recommend this dealership, especially Beto and David! More

I'm so lucky!!!! Great service to a great product is key... and that is waiting for me at Dependable Dodge. David Dew, Brian... they all do their best to make sure you Great service to a great product is key... and that is waiting for me at Dependable Dodge. David Dew, Brian... they all do their best to make sure you'r cars serviced as quick as possible. I trust them, I'm grateful!!! More