Dependable Chrysler Dodge Jeep Ram - Service Center

Technicians don't know anything about Diesel engines Granted, I do believe we have a lemon on our hands. But we've brought this same vehicle into this dealership several times. Each time, it takes weeks Granted, I do believe we have a lemon on our hands. But we've brought this same vehicle into this dealership several times. Each time, it takes weeks to diagnose the problem, then weeks to do the repair. We are without our work truck for months at a time. And at least half of the time, when we get the vehicle back, it is not fixed. They don't know what they are doing, and they take forever and a day to get anything done. More

the best team!! One thing I appreciate about the service here is that they are never trying to over sell me on something. They are very honest about time and if it's One thing I appreciate about the service here is that they are never trying to over sell me on something. They are very honest about time and if it's really busy and not an emergency they will suggest I bring the truck back when they can get right to it. I depend on my truck for work and I appreciate the thoughtfulness of that. More

Happy Camper My truck needed a tune up plus my transmission had issues, Aldo I hit a curb and had to replace my front hub assemble it was howling super loud, Davi My truck needed a tune up plus my transmission had issues, Aldo I hit a curb and had to replace my front hub assemble it was howling super loud, David Dew explained what was needed and got it done for me in a timiely manner and my truck is running great and trans is back to normal. I have been coming to dependable dodge since 2002 with my last last 3 vehicles I purchased there. To me they are number 1!! More

Wonderful service people ! Thank you !!! We always enjoy working with your team. We love the truck and Ed and all of you have been amazing since we bought it last August. Thank you !!! We always enjoy working with your team. We love the truck and Ed and all of you have been amazing since we bought it last August. More

Great dealership service dept David was great. He went over everything in an organized and efficient manner which made it easy to get my car in and back out to me quickly. David was great. He went over everything in an organized and efficient manner which made it easy to get my car in and back out to me quickly. More

Excellent Service Customer service was great from service advisor to technician to picking up my vehicle. They kept me informed on my vehicle’s repair and status. Customer service was great from service advisor to technician to picking up my vehicle. They kept me informed on my vehicle’s repair and status. More

Poor service You doing a bad customer job. You can’t fix the truck and you don’t have a word I was asked to take in for a service and didn’t do it. Transmissio You doing a bad customer job. You can’t fix the truck and you don’t have a word I was asked to take in for a service and didn’t do it. Transmission still having problems you people couldn’t Fix my truck that I’m still paying, 33K. An acceptable I cannot believe you can fix your on truck. More

Great Customer Service! I was helped out by a man named Joe Samperio, who really took customer service to a whole new level. He had great rapport, took care of my car with ti I was helped out by a man named Joe Samperio, who really took customer service to a whole new level. He had great rapport, took care of my car with timeliness and efficiency in mind, and even had someone drop me off at my home while I waited for my car to be finished. I had just learned about the company across the street shutting down, and how Dependable took on all of their customers, so I was really impressed to have this kind of service in the midst of all the chaos happening to catch up with all of their new and current customers. I recommend Dependable in Woodland Hills to anyone who is looking for their car to be taken care of. Look for a man named Joe! He’s your guy! More

Well Done! Great service! Got checked in quickly. Everything was explained and planned out. Got an excellent deal on multiple oil changes and the service was do Great service! Got checked in quickly. Everything was explained and planned out. Got an excellent deal on multiple oil changes and the service was done within 2 hours! I am very pleased and will return. More

Excellent service David Dew is very helpful and kept me informed through ought my service visit. I would definitely recommend him to all of my friends and colleges. David Dew is very helpful and kept me informed through ought my service visit. I would definitely recommend him to all of my friends and colleges. More